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Information Codes
Info.
Code
412
No data from the transmitting side.
414/504 Polling password does not match.
415/505 Polling transmission error.
416/417
Received data has too many errors.
418
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
422/427 Interface is incompatible.
434
Communication error occurred while receiving.
436/490 Received data has too many errors.
456
• Unit received a confidential document, or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.
490
(See Info. Code 436 above)
493/494 Communication error occurred while receiving.
495
Telephone line disconnected.
501/502 Communication error occurred using the internal V.34
Modem.
504
(See Info. Code 414 above)
505
(See Info. Code 415 above)
540/541
Communication error occurred while transmitting.
542/543
544
550
Telephone line disconnected.
553/554
Communication error occurred while receiving.
555
580
Sub-address transmission to a unit that has no Sub-
address function.
581
Sub-address Password transmission to a unit that has
no Password Sub-address function.
623
No document loaded on the ADF.
630
Redial was not successful due to a busy line.
631
During dialing, STOP was pressed.
634
Redial was not successful due to no response from
the called station, or wrong number dialed.
Note: If busy tone was not detected, the machine will
only redial once.
638
Power failure occurred during the communication.
800/816
Unit was requested to relay a document, or
825
Confidential Communication but has no capability.
Meaning
Troubleshooting
Action
Check with the other party.
Check the polling password.
Check the polling password.
Check with the other party.
1. Remote side misdial.
2. Check with the other party.
Check with the other party.
Check with the other party.
Check with the other party.
1. Print a File List, and check the contents.
2. Wait until unit finishes printing.
Check with the other party.
Check with the other party.
Check with the other party.
1. Reload the document and send again.
2. Check with the other party.
Check with the other party.
Check with the other party.
Check the remote station.
Check the remote station.
Reload the document and, send again.
Reload the document and, send again.
Reload the document and, send again.
Check the telephone number and, send again.
Check the power cord, and plug.
Check with the other party.
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