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If You Have Any of These Problems
Mode
Print Copy Quality
Vertical lines printing
on the received
document
Fuzzy print
Missing dots, or lines/
inconsistent darkness
within print
Fading print
Faint print
Communication
No dial tone
No auto answer
Cannot transmit or
receive
No Unit Operation
No unit operation
Symptom
Print a Journal report (e.g. FUNCTION, 6, 1 , SET and 1), and
check quality to make sure whether your machine has trouble.
If Journal report quality is OK, your machine has no problem,
report to the sending party that they have a problem. If copy is
NG, replace the Toner Cartridge.
1. Make sure you are using the correct paper for the best
possible print quality.
2. Try reversing the recording paper to the other side.
1. Make sure you are using the correct paper for the best
possible print quality.
2. Replace the Toner Cartridge.
Your Toner Cartridge may be running out of toner. Replace
the Toner Cartridge.
You may need to choose a different paper for the best
possible print quality.
1. Check the connection of the telephone line.
2. Check the telephone line.
1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 13 (AUTO JRNL PRINT) is set to
"Valid" (default setting), and the machine is printing the
received document from memory, which also happens to
be the 32th transaction, the machine will not auto answer
until the Transaction Journal completes printing.
An information code will be shown on the display. Refer to the
information code table to find out the trouble.
To reset the machine, turn-off the Power Supply for a few
seconds then turn it on again.
Troubleshooting
Cause / Action
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