Widex DREAM D-XP User Instructions
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Widex DREAM D-XP User Instructions

Widex DREAM D-XP User Instructions

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USER INSTRUCTIONS
THE DREAM™ SERIES
D-XP model
In-the-ear

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Summary of Contents for Widex DREAM D-XP

  • Page 1 USER INSTRUCTIONS THE DREAM™ SERIES D-XP model In-the-ear...
  • Page 2 YOUR WIDEX HEARING AID (To be filled out by the hearing care professional)  Vent  No vent Vent:  DREAM440  DREAM330  DREAM220  DREAM110 Programs:  Master  Audibility Extender  Music  Audibility Extender  TV ...

  • Page 3: Table Of Contents

    CONTENTS SYMBOLS ......... . 4 THE HEARING AID.

  • Page 4: Symbols

    SYMBOLS The following symbols will be used throughout the manual: WARNING Messages with this heading indicate serious adverse reactions, potential safety hazards and inadequate performance of device. CAUTION Messages with this heading indicate/include information regard- ing any special care to be exercised. Non-ionizing radiation.

  • Page 5: The Hearing Aid

    THE HEARING AID 1. Microphone openings 2. Battery compartment cover (on/off function) 3. Nail grip 4. Sound outlet 5. NanoCare wax guard 6. Vent (Not in all versions).
  • Page 6 WARNING This booklet contains important information and instructions. Please read this booklet carefully before you start using the hearing aid. NOTE Your hearing aid and accessories may not look exactly as illus- trated in this booklet. We also reserve the right to make any changes considered necessary.
  • Page 7 Intended use The hearing aids are intended as air conduction amplifi- cation devices to be used in everyday listening environ- ments. The hearing aids may be provided with the Zen program intended to provide a relaxing sound back- ground (i.e. music/noise source) for adults who desire to listen to such a background in quiet.

  • Page 8: Acoustic Indicators

    Acoustic indicators The hearing aid may be set to produce a signal to indi- cate the use of certain functions. The signal may be a spoken message or tones. The signal can also be deac- tivated. Functions Default Other settings settings Adjusting volume via remote control Tone...

  • Page 9: The Battery

    The battery We recommend zinc-air batteries. Use a size 312 bat- tery for the hearing aid. To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiration date and the recommendations on the battery pack regarding disposal of used batteries.
  • Page 10 Use the nail grip to push the bat- tery compartment cover downwards and open the cover. Do not press the battery compartment cover beyond the open position. Place the battery so that the plus (+) sign of the battery faces upwards. You can use the battery magnet provided to steer the battery into place.

  • Page 11: Low Battery Indication

    Low battery indication An acoustic indicator will sound when the battery is nearly exhausted, unless this function has been disa- bled (see page 8). We recommend that you always have a spare battery with you. WARNING Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid.

  • Page 12: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off The battery compartment cover of your hearing aid also functions as the on/off switch. Close the battery compartment cover and push it upwards to turn the hearing aid on. An acoustic indica- tor will indicate that the hearing aid has been switched on unless this function has been disabled.

  • Page 13: Right/Left Identification

    Right/left identification A right-ear hearing aid has a red Widex logo, and a left-ear hearing aid a blue logo. The arrow shows the position of the logo.

  • Page 14: Positioning The Hearing Aid

    Positioning the hearing aid Close the battery compartment cover completely. Hold your hearing aid with your thumb and fore finger. Slowly guide the hearing aid into your ear canal until you feel resistance. Let go of the hearing aid and use the tip of your forefinger to gen- tly push it into your ear until it rests comfortably in your ear canal.

  • Page 15: Removing The Hearing Aid

    Removing the hearing aid Hold the hearing aid with your thumb and forefinger and pull gen- tly. If it is difficult, you can try to move the hearing aid carefully from side to side. It may also help to pull the outer ear backwards and upwards with the opposite hand.

  • Page 16: Volume Adjustment

    Volume adjustment The hearing aid volume is adjusted automatically in ac- cordance with your sound environment. If you have a remote control, you can also adjust the volume manually or mute your hearing aid. Any adjust- ment of the volume setting will be canceled when your hearing aid is turned off, or when you change program.
  • Page 17 To mute the hearing aid with a remote control: Keep pressing the volume down key on the remote con- trol after the long beep-tone has sounded and until it stops. Pressing one of the volume keys briefly will bring back the sound. NOTE: Your hearing aid can be set to gradually increase the amplification provided to allow you to acclimatize yourself to the sound through the hearing aid.

  • Page 18: Lost Partner Alarm

    Lost partner alarm (Note: Only applicable if this feature is available and has been activated by your hearing care professional). If one of your hearing aids falls out of your ear, and/ or the battery is exhausted, a tone signal and a spoken message will sound two times in the other hearing aid.
  • Page 19 Master Standard Music For listening to music For listening to the TV Comfort Attenuates background noise Reverse focus Focus on sounds from behind Phone For listening to the telephone In this program you listen via the telecoil (T) and not via the hearing aid microphones (M). The telecoil is used where a loop system is installed.
  • Page 20 Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musi- cal tones (and sometimes a rushing noise) in the back- ground. These sounds are shaped according to your hearing loss. The Zen program may be used alone (with- out amplification) in quiet when you are not required to hear surrounding sounds.
  • Page 21 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet.
  • Page 22 Precautions To ensure the safety and effectiveness of the Zen pro- gram when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by Hearing Healthcare Profession- als who are trained in tinnitus management. A tinnitus management program should include a complete audi- ological evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools.
  • Page 23 Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommendations on the use of conventional hear- ing aids, stop using the hearing aids (and the Zen pro- gram) and seek attention from your hearing health- care professional if any of the following symptoms are noted: •...

  • Page 24: Switching Between The Programs

    Switching between the programs If you have a remote control, you can change programs with a simple push of the program key. Each time you change program, an acoustic indicator will sound unless this function has been disabled. Program 1: Message or one short beep Program 2: Message or two short beeps Program 3: Message or three short beeps Program 4: Message or one long and one short beep...

  • Page 25: Cleaning

    CLEANING The following cleaning accessories are available for the hearing aid. 1. Cloth 2. Brush 3. Long wax removing tool 4. Short wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories.

  • Page 26: The Hearing Aid

    The hearing aid It is very important for the hearing aid’s performance that it is kept free from earwax and dirt. Clean your hearing aid after use with the cloth provided. WARNING Never clean the hearing aid with water or cleaning solutions, as this may cause it to malfunction.
  • Page 27 We recommend that every time you take the hearing aid out of your ear, you inspect the sound outlet and the microphone and vent openings to ensure that no earwax or dirt has gathered there. Below is an exam- ple of how the sound outlet and the microphone and vent openings may be positioned.

  • Page 28: The Sound Outlet

    The sound outlet It is important that the sound outlet is not blocked by earwax. If it is blocked, do as follows: Remove any visible earwax from around the sound out- let with the small brush or cloth. Do not attempt to clean the wax guard.

  • Page 29: The Microphone Openings

    The microphone openings If dirt or earwax has gathered around the microphone openings on the hearing aid front, do as follows: Open the battery compartment cover and turn the hear- ing aid so the cover is facing downwards (see drawing). Guide the short wax removing tool (no.

  • Page 30: The Vent

    The vent If earwax has accumulated in and/or around the vent opening, do as follows: Clean any earwax from the vent by passing the long wax removing tool (no. 3) all the way through the vent. WARNING It is important for the performance of the hearing aid that the vent is never blocked by earwax.

  • Page 31: Nanocare Wax Guard

    NANOCARE WAX GUARD The NanoCare wax guard helps to protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hearing aid will be void. The wax guard consists of the following parts: 1.

  • Page 32: Changing The Wax Guard

    Changing the wax guard Insert the removal hook into the used wax guard placed in the sound outlet. Pull the wax guard straight out. 1. Vent opening 2. Sound outlet 3. Used wax guard...
  • Page 33 Turn the holder around so that the new wax guard is in position to be inserted. Insert the holder into the opening of the sound out- let and gently press the wax guard into the opening. Then pull the holder straight out.
  • Page 34 Discard the holder with the used wax guard. The frequency with which the wax guard should be changed varies from one individual to another. If you have any questions regarding your wax guard, please contact your hearing care professional. WARNING If the wax guard fits loosely, discard it and insert another.

  • Page 35: Accessories

    M-DEX for cell phone applications and remote control FM+DEX the FM+DEX is a high-quality streaming device designed specifically for Widex hearing aids T-DEX for connecting hearing aids to cell phones using telecoil For help in determining whether you could benefit from a remote control or other accessories, please consult your hearing care professional.

  • Page 36: In Case Of Malfunction

    IN CASE OF MALFUNCTION The following pages contain some quick advice on what to do if your hearing aid stops working or performs unsatisfactorily. If the problems persist, contact your hearing care professional for assistance. Problem Possible cause Solution The hearing The hearing aid is not Make sure the battery is aid is com-...
  • Page 37 Problem Possible cause Solution The hearing Your ear is blocked Contact your ENT doc- aid whistles by earwax tor/physician continuously The hearing aid is not Take the hearing aid out correctly placed in and reinsert it your ear canal The hearing aid fits Contact your hearing loosely in your ear care professional...
  • Page 38 Problem Possible cause Solution The hearing a. The DEX is used a. Move the DEX closer aids do not beyond the trans- to the hearing aids respond with a mission range correspond ing b. Strong electro- b. Move away from change in vol- magnetic interfer- known source of EM...

  • Page 39: Caring For Your Hearing Aid

    CARING FOR YOUR HEARING AID The hearing aid is a valuable object and should be treated with care. Here are some things you can do to prolong the life of your hearing aid: CAUTION • Turn off your hearing aid when it is not in use. Remove the battery if the hearing aid will not be used for several days.

  • Page 40: Warnings

    WARNINGS WARNING Hearing aids and batteries can be dangerous if swal lowed or used improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a physician immediately and the 24 Hour National Button Bat- tery Ingestion Hotline at (202) 625-3333.
  • Page 41 Do not under any circumstances use alcohol, chlorine or similar substances for this purpose. • Regular use of a de-humidifier is recommended to help avoid malfunction of the hearing aid. • Do not use Widex hearing aids in mines or other areas with explosive gases.
  • Page 42 WARNING • Do not wear your hearing aid during radiation, X-rays, MRIs, CT or other medical treatments and scans. The emissions from these procedures as well as from other types of radia- tion, such as that in a microwave oven, can damage your hear- ing aid.

  • Page 43: Advice

    ADVICE NOTE • The hearing aid will not restore normal hearing and will not prevent or improve a hearing loss resulting from organic conditions. However, the hearing aid can help you to make the best possible use of your remaining hearing ability. You should also bear in mind that it can take time to get used to a new hearing aid and new sounds.

  • Page 44: Adapting To Your Hearing Aids

    Congratulations for taking the first steps toward re- storing your communication skills with the purchase of state-of-the-art hearing aids from Widex. Because many of the sounds you may now hear have not been fully audible without hearing aids, we urge you to take a few minutes to perform the following sim- ple activities in the order listed.
  • Page 45 • Before going to a restaurant, call ahead and request a seat away from the kitchen or bar area. Remember that in noisy places, even normal hearing people may struggle to hear. For more activities, training materials, and helpful com- munication hints please go to www.widex.com.

  • Page 46: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technology as it is implemented in the DREAM™ hear- ing aids. Hearing RC-DEX TM-DEX Bluetooth* aids - NOAHlink Antenna Inductive Inductive Inductive Embedded type antenna antenna antenna ceramic an- tenna Antenna Ø1.8 mm,...
  • Page 47 Hearing RC-DEX TM-DEX Bluetooth* aids - NOAHlink Channel Single Single Single 5 logical channel channel channel channels radio radio radio Band- 660 kHz 660kHz 660kHz 1 MHz width (-15 dB) (-15 dB) (-15 dB) Data-rate 212 kbit/ 212 kbit/ 212 kbit/ 2.1 Mbps second (raw second...
  • Page 48 (Benefits) The use of wireless transmission allows convenient and synchronized control of hearing aid functions. The DREAM wireless hearing aids share input information between the two partner hearing aids. In so doing, the wearers would experience the following additional user benefits (only when wearing binaural DREAM hearing aids).
  • Page 49 (Risks) The use of the DREAM/DEX should not interfere with other devices such as a pacemaker. However, to be extra cau- tious, Widex follows the guidelines recommended by the manu- facturers of implantable defibrillators and pacemakers for their patients when using cell phones. Specifically, hearing aid wear- ers who also use a pacemaker should •...
  • Page 50 RADIO TRANSMITTER / CABLES / TRANSDUCERS The DREAM™ series hearing aid contains a radio transmitter / receiver with the following Radio transmitter parameters: • Frequency (range): 10.6 MHz (10.2 – 11.0 MHz) • Bandwidth (-15dB): 660 kHz • Channel: Single channel radio •...
  • Page 51 QUALITY OF SERVICE FOR WIRELESS TECHNOLOGY IN THE WIDEXLINK SYSTEM WidexLink wireless technology enables communication between two partners of a binaural pair of DREAM hearing aids and with their matched external devices. The requirements for the quality of service (QoS) vary among the various components and their intended user scenarios.
  • Page 52 • A built-in pairing table which specifies valid and legitimate pairing among units • A proprietary Widex communication protocol which checks the package numbers during each transmission. • A Cyclic Redundancy Check (CRC) to check data validity and...
  • Page 53 GUIDANCE AND MANUFACTURER’S DECLARATION Electromagnetic emissions The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Emissions test Compliance Electromagnetic environment...
  • Page 54 Electromagnetic immunity The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compliance Electromagnetic...
  • Page 55 Immunity IEC 60601 Compliance Electromagnetic Test Test level level environment – guidance Voltage <5 % U dips, short (>95 % dip applicable *) applicable *) interruptions in U ) for and voltage 0.5 cycle variations on 40 % U power sup- (60 % dip ply input in U...
  • Page 56 Electromagnetic immunity – cont. The DREAM™ series hearing aids are intended for use in the elec- tromagnetic environment specified below. The customer or the user of a DREAM™ series hearing aid should assure that it is used in such an environment. Immunity IEC 60601 Compli-...
  • Page 57 Immunity IEC 60601 Compli- Electromagnetic environ- Test Test level ance level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmit- ter manufacturer and d is the recommended separa- tion distance in meters (m).
  • Page 58 NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Elec- tromagnetic propagation is affected by absorption and reflection from structures, objects and people. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
  • Page 59 Rated maximum Separation distance according to frequency output power of of transmitter (m) transmitter 150 kHz to 80 MHz to 800 MHz to 80 MHz 800 MHz 2.5 GHz √ √ √ d = 1.2 d = 1.2 d = 2.3 0.01 0.12 0.12...
  • Page 60 (EMI/EMC Compliance). The DREAM™ hearing aid complies with the following EMC/EMI standards: Standard Test type Note 47 CFR Part RF emissions USA Federal Communications 15, subpart C Commission (FCC) require- ments for intentional radiators. EN 303 330-2 RF emissions EMC and radio spectrum mat- V1.3.1 incl.
  • Page 61 IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERS Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists, or otorhi- nolaryngologists.
  • Page 62 FCC ID: TTY-DXP IC: 5676B-DXP Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 63 Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 64 Hereby, Widex A/S declares that this D-XP is in compli- ance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at: http://www.widex.com...
  • Page 65 Hearing aids, accessories and batter- ies should not be disposed of with nor- mal household waste. Please consult your national Widex distributor for advice on how to dispose of these items.

  • Page 66: Additional Program Forms

    ADDITIONAL PROGRAM FORMS Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 67 Programs available in your hearing aid: Program 1: Program 2: Program 3: Program 4: Program 5: Special program:...
  • Page 68 Manufacturer CIB287/1112 ¡9 514 0132 001S¤ ¡#01v¤ Printed by HTO / 2012-11 9 514 0217 041 #01...

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