Dell INSPIRON 15 5000 Series Service Manual
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Dell INSPIRON 15 5000 Series Service Manual

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See also: Owner's Manual , Setup and Specifications
Inspiron 15
5000 Series 2-in-1

Service Manual

Computer Model: Inspiron 15-5568
Regulatory Model: P58F
Regulatory Type: P58F001

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Summary of Contents for Dell INSPIRON 15 5000 Series

  • Page 1: Service Manual

    Inspiron 15 5000 Series 2-in-1 Service Manual Computer Model: Inspiron 15-5568 Regulatory Model: P58F Regulatory Type: P58F001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents Before working inside your computer........12 .....................12 Before you begin ....................12 Safety instructions ..................13 Recommended tools After working inside your computer........15 Removing the base cover............16 ......................16 Procedure Replacing the base cover............18 ......................18 Procedure Removing the battery............... 19 ..................... 19 Prerequisites ......................19 Procedure...
  • Page 4 Removing the hard drive............27 .....................27 Prerequisites ......................27 Procedure Replacing the hard drive............32 ......................32 Procedure ....................32 Post-requisites Removing the coin-cell battery..........33 .....................33 Prerequisites ......................33 Procedure Replacing the coin-cell battery..........35 ......................35 Procedure ....................35 Post-requisites Removing the wireless card............ 36 .....................36 Prerequisites ......................
  • Page 5 Removing the status-light board........... 43 .....................43 Prerequisites ......................43 Procedure Replacing the status-light board........... 46 ......................46 Procedure ....................46 Post-requisites Removing the touch pad............47 .....................47 Prerequisites ......................48 Procedure Replacing the touch pad............52 ......................52 Procedure ....................52 Post-requisites Removing the speakers............53 .....................53 Prerequisites ......................53...
  • Page 6 Removing the heat sink............60 ....................60 Prerequisites ......................60 Procedure Replacing the heat sink............62 ......................62 Procedure ....................62 Post-requisites Removing the power-adapter port........63 .....................63 Prerequisites ......................63 Procedure Replacing the power-adapter port........65 ......................65 Procedure ....................65 Post-requisites Removing the power and volume-buttons board....
  • Page 7 Removing the system board............73 .....................73 Prerequisites ......................73 Procedure Replacing the system board............ 77 ......................77 Procedure ....................77 Post-requisites ........78 Entering the Service Tag in the BIOS setup program Removing the display assembly..........79 .....................79 Prerequisites ......................80 Procedure Replacing the display assembly..........82 ......................
  • Page 8 Removing the display cable............ 90 ....................90 Prerequisites ......................90 Procedure Replacing the display cable.............93 ......................93 Procedure ....................93 Post-requisites Removing the display back-cover and antenna assembly..................94 ....................94 Prerequisites ......................94 Procedure Replacing the display back-cover and antenna assembly..................96 ......................
  • Page 9 Changing the audio settings ......................105 Camera ........... 105 Identifying the webcam in device manager .............. 105 Starting the camera application ............106 Getting the Dell Webcam Central ......................107 Display ................107 Adjusting the brightness ..............107 Changing the screen resolution ................. 108 Rotating the display ................
  • Page 10 ................116 Configuring the Wi-Fi ......................116 Bluetooth ..............117 Turning on or off Bluetooth ........... 117 Pairing the Bluetooth-enabled devices .............. 118 Removing the Bluetooth device .......118 Transferring files between devices using Bluetooth .......................119 Hard Drive ................. 119 Identifying the hard drive ........120 Identifying the hard drive in BIOS setup program ..................
  • Page 11 Intel Wireless 3165 Wi-Fi and Bluetooth drivers ....................134 BIOS overview ............134 Entering the BIOS setup program ....................134 Boot menu ..............134 Boot menu enhancements ................134 Timing key sequences System diagnostic lights............136 Getting help and contacting Dell.........138 ..................138 Self-help resources ....................139 Contacting Dell...

  • Page 12: Before Working Inside Your Computer

    Before working inside your computer NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. Shut down your computer. The shut-down instruction varies depending on the operating system installed on your computer.

  • Page 13: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 14 • Plastic scribe...

  • Page 15: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 16: Removing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Remove the screws that secure the base cover to the palm rest and keyboard assembly.
  • Page 17 Using a plastic scribe, pry the base cover off the palm rest and keyboard assembly. plastic scribe palm rest and keyboard assembly base cover...

  • Page 18: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the palm rest and keyboard assembly and snap the base cover into place.

  • Page 19: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Procedure Disconnect the battery cable from the system board.
  • Page 20 Lift the battery along with its cable off the palm rest and keyboard assembly. battery cable battery palm rest and keyboard screws (2) assembly Press and hold the power button for 5 seconds to ground the system board.

  • Page 21: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.

  • Page 22: Removing The Memory Module

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 23: Procedure

    Procedure Lift the Mylar from to access the memory module. Mylar memory module Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up.
  • Page 24 Remove the memory module from the memory-module slot. memory-module slot securing clips (2) memory-module...

  • Page 25: Replacing The Memory Module

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Lift the Mylar to access the memory-module slot. Align the notch on the memory module with the tab on the memory-...

  • Page 26: Post-Requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory-module slot notch memory module Post-requisites Replace the battery.

  • Page 27: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
  • Page 28 Note the hard-drive cable routing and remove the cable from the routing guides. system board routing guides tape hard-drive assembly palm rest and keyboard hard-drive cable assembly pull tab Remove the screws that secure the hard-drive assembly to the palm rest and keyboard assembly.
  • Page 29 Lift the hard-drive assembly along with its cable off the palm rest and keyboard assembly. screws (3) hard-drive assembly palm rest and keyboard assembly...
  • Page 30 Disconnect the interposer from the hard-drive assembly. hard-drive assembly interposer Remove the screws that secure the hard-drive bracket to the hard drive.
  • Page 31 Lift the hard drive off the hard-drive bracket. hard drive hard-drive bracket screws (4)

  • Page 32: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 33: Removing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 34 Peel the coin-cell battery off the palm rest and keyboard assembly. coin-cell battery cable coin-cell battery I/O board palm rest and keyboard assembly...

  • Page 35: Replacing The Coin-Cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the coin-cell battery cable to the I/O board. Adhere the coin-cell battery to the palm rest and keyboard assembly.

  • Page 36: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 37 Slide and remove the wireless card from the wireless-card slot. wireless-card bracket screw antenna cables (2) wireless-card slot wireless card...

  • Page 38: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 39: Post-Requisites

    Replace the screw that secures the wireless-card bracket to the wireless card and the palm rest and keyboard assembly. notch wireless card wireless-card slot antenna cables (2) screw wireless-card bracket Post-requisites Replace the battery. Replace the base cover.

  • Page 40: Removing The Keyboard Daughter-Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 41 Using a plastic scribe, gently pry out the keyboard daughter-board from the palm rest and keyboard assembly. keyboard cable touch-pad cable keyboard cable latches (4) status-light board cable plastic scribe keyboard daughter-board palm rest and keyboard assembly...

  • Page 42: Replacing The Keyboard Daughter-Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the keyboard daughter-board to the palm rest and keyboard assembly.

  • Page 43: Removing The Status-Light Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 44 Note the speaker-cable routing and remove the speaker cable from the routing guides on the palm rest and keyboard assembly. latch status-light board cable palm rest and keyboard speaker cable assembly tape Peel off the foam that secures the status-light board to the palm rest and keyboard assembly.
  • Page 45 Lift the status-light board along with its cable off the palm rest and keyboard assembly. status-light board cable palm rest and keyboard assembly status-light board foam...

  • Page 46: Replacing The Status-Light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the status-light board into the slot on the palm rest and keyboard assembly.

  • Page 47: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 48: Procedure

    Procedure Open the latches, and then disconnect the keyboard cable from the system board and the keyboard daughter-board. latches (2) keyboard cable system board keyboard daughter-board Open the latches, and then disconnect the touch-pad cable from the touch pad and the keyboard daughter-board. Peel off the touch-pad cable from the touch pad.
  • Page 49 Peel off the tape that secures the touch-pad assembly to the palm rest and keyboard assembly. touch-pad cable latches (2) tape touch pad...
  • Page 50 Remove the screws that secure the touch-pad bracket to the palm rest and keyboard assembly. screws (3) touch-pad bracket palm rest and keyboard assembly Remove the screws that secure the touch pad to the palm rest and keyboard assembly.
  • Page 51 Lift the touch pad off the palm rest and keyboard assembly. screws (4) touch pad palm rest and keyboard assembly...

  • Page 52: Replacing The Touch Pad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the touch pad with the screw holes on the palm rest and keyboard assembly.

  • Page 53: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 54 Peel off the tape that secures the speaker cable to the palm rest and keyboard assembly. I/O board power and volume- buttons board cable coin-cell battery cable system board speaker cable palm rest and keyboard assembly tape...
  • Page 55 Release the tabs on the speakers from the slots on the palm rest and keyboard assembly and lift the speakers along with the cable off the palm rest and keyboard assembly. system board tabs (4) speakers (2)

  • Page 56: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the tabs on the speakers, place the speakers in the slots on the palm rest and keyboard assembly and snap the speakers into place.

  • Page 57: Removing The Fan

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 58 Lift the fan along with its cable off the palm rest and keyboard assembly. fan cable system board screws (2) palm rest and keyboard assembly...

  • Page 59: Replacing The Fan

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the fan with the screw holes on the palm rest and keyboard assembly.

  • Page 60: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 61 Lift the heat sink off the system board. captive screws (4) system board heat sink...

  • Page 62: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 63: Removing The Power-Adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 64 Lift the power-adapter port along with its cable off the palm rest and keyboard assembly. screw power-adapter port palm rest and keyboard power-adapter port cable assembly system board...

  • Page 65: Replacing The Power-Adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the power-adapter port into the slot on the palm rest and keyboard assembly.

  • Page 66: Removing The Power And Volume-Buttons Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 67 Lift the power and volume-buttons board along with its cable off the palm rest and keyboard assembly. coin-cell battery cable power and volume- buttons board cable I/O board routing guides power and volume-buttons screw board palm rest and keyboard assembly...

  • Page 68: Replacing The Power And Volume-Buttons Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the power and volume-buttons board with the screw hole on the palm rest and keyboard assembly.

  • Page 69: Removing The I/O Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 70 Disconnect the coin-cell battery cable and the power and volume- buttons board cable from the I/O board. I/O-board cable tape latch I/O board coin-cell battery cable power and volume- buttons board cable Remove the screws that secure the I/O board to the palm rest and keyboard assembly.
  • Page 71 Lift the I/O board off the palm rest and keyboard assembly. screws (2) I/O board palm rest and keyboard assembly...

  • Page 72: Replacing The I/O Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the I/O board on the palm rest and keyboard assembly.

  • Page 73: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 74 Open the latches and disconnect the display cable and the touch-screen board cable from the system board. fan cable latches (2) tape (2) display cable touch-screen board cable power-adapter port cable system board Disconnect the speaker cable from the system board. Using the pull tab, disconnect the hard-drive cable from the system board.
  • Page 75 Open the latches and disconnect the keyboard cable and the I/O-board cable from the system board. I/O-board cable latches (2) keyboard cable speaker cable system board hard-drive cable Remove the screws that secure the system board to the palm rest and keyboard assembly.
  • Page 76 Lift the system board off the palm rest and keyboard assembly. screws (5) system board palm rest and keyboard assembly...

  • Page 77: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 78: Entering The Service Tag In The Bios Setup Program

    Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 79: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 80: Procedure

    Procedure Turn the computer over and open the display to 180-degree angle. CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. palm rest and keyboard display assembly assembly Place the computer on a flat surface with the display facing down. Remove the screws that secure the display assembly to the palm rest and keyboard assembly.
  • Page 81 Lift the display assembly off the palm rest and keyboard assembly. display assembly screws (2) display hinges (2) routing guide antenna cables (2) palm rest and keyboard assembly...

  • Page 82: Replacing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Place the computer on a soft and clean surface to avoid scratching the display.

  • Page 83: Removing The Palm Rest And Keyboard Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 84 palm rest and keyboard assembly...

  • Page 85: Replacing The Palm Rest And Keyboard Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the palm rest and keyboard assembly on a clean and flat surface. Post-requisites...

  • Page 86: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 87 Using a plastic scribe, pry up the display-panel assembly to release the tabs that secure display-panel assembly to the display back-cover and antenna assembly. display-panel assembly plastic scribe hinge covers (2) display cable display back-cover and antenna assembly Remove the camera. Remove the sensor board.
  • Page 88 Remove the display cable. After performing the preceding steps, we are left with the display panel. display panel...

  • Page 89: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Place the display panel on a soft and clean surface to avoid scratching the display.

  • Page 90: Removing The Display Cable

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 91 Open the latch and disconnect the sensor-board cable from the sensor board. display panel tape latch sensor-board cable Peel off the tape on the display-cable connector. Open the latch and disconnect the display cable from the display panel. Note the display cable routing and remove the display cable from the routing guides on the display-panel assembly.
  • Page 92 Lift the display cable off the display-panel assembly. tape display-panel assembly latch display cable tape...

  • Page 93: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the tape that secures the display cable to the display-panel assembly.

  • Page 94: Removing The Display Back-Cover And Antenna Assembly

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 95 display back-cover and antenna antenna cables assembly...

  • Page 96: Replacing The Display Back-Cover And Antenna Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites Follow the procedure from step 5 to step 6 in “Replacing the display...

  • Page 97: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 98 Turn the camera over and disconnect the display cable from the camera module. camera module plastic scribe display cable display-panel assembly...

  • Page 99: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the display cable to the camera module. Using the alignment post place the camera module on the display panel and snap it into place.

  • Page 100: Removing The Sensor Board

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.
  • Page 101 Lift the sensor board off the display-panel assembly. tape latch sensor-board cable screw sensor board display-panel assembly...

  • Page 102: Replacing The Sensor Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw hole on the sensor board with the screw hole on the display-panel assembly and snap the sensor board in place.

  • Page 103: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit.

  • Page 104: Technology And Components

    Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 105: Changing The Audio Settings

    Before installation After installation Changing the audio settings On the taskbar, click or tap the search box, and then type Dell Audio. Click or tap Dell Audio and change the audio settings as required. Camera The Inspiron 15-5568 is shipped with an integrated 0.92 megapixel high- speed camera with a maximum of 1280 x 720 HD resolution at 30 FPS.

  • Page 106: Getting The Dell Webcam Central

    Click or tap Camera. Getting the Dell Webcam Central A CD is shipped along with your computer, which contains the Dell Webcam Central software. If you do not have the software, you can download it by registering through My Account on the Dell website.

  • Page 107: Display

    Display The Inspiron 15-5568 is shipped with a 15.6-inch Full HD touch screen that supports a resolution of 1920 x 1080. Adjusting the brightness Right-click or touch and hold on your desktop and select Display settings. Drag or swipe the Adjust brightness level slider to adjust the brightness. Alternatively, press F11 to decrease brightness and F12 to increase brightness.

  • Page 108: Rotating The Display

    Click or tap Apply. Rotating the display Right-click or touch and hold on your desktop. Select Graphics Options → Rotation and select from the following options: – Rotate to 0 Degrees – Rotate to 90 Degrees – Rotate to 180 Degrees –...

  • Page 109: Cleaning The Display

    Cleaning the display CAUTION: Do not use substances such as alcohol, chemicals, or household cleaners for cleaning the display. CAUTION: To avoid damaging the display, do not apply force when cleaning and wipe off any remaining liquid after cleaning. NOTE: A commercial display cleaning kit should be used for cleaning. If unavailable, use a soft, damp microfiber cloth lightly sprayed with distilled water.
  • Page 110 Select one of the following display modes: – PC screen only – Duplicate – Extend – Second screen only NOTE: For more information, see the document that shipped with your display device.

  • Page 111: Graphics

    Intel Iris Graphics 540 - Intel Core i7 Downloading the graphics driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 112: Intel Widi

    2nd generation Intel Core i3, i5, i7 Video Intel HD Graphics controller WLAN card Intel 2230 or Intel 6150 Operating Windows 7 or later system Driver Download and install the latest driver for “Intel Wireless Display Connection Manager” available at www.dell.com/support...

  • Page 113: Downloading The Intel Widi Application

    Downloading the Intel WiDi application Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 114: Downloading The Usb 3.0 Driver

    Enabling or disabling the USB in BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed.

  • Page 115: Fixing A No-Boot Issue Caused By Usb Emulation

    USB devices. Follow these steps to fix the no-boot issue. Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. The BIOS setup program is displayed.

  • Page 116: Configuring The Wi-Fi

    Scroll down the page and expand Network. Click or tap Download to download the Wi-Fi driver for your computer. After the download is complete, navigate to the folder where you saved the Wi-Fi driver file. Double-click or double-tap the driver file icon and follow the instructions on the screen.

  • Page 117: Turning On Or Off Bluetooth

    Turning on or off Bluetooth NOTE: There is no physical switch to enable or disable Bluetooth. It has to be done through the computer settings. Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. Click or tap Bluetooth to turn Bluetooth on or off.

  • Page 118: Removing The Bluetooth Device

    Click or tap Yes to confirm the passcodes on both the devices. Removing the Bluetooth device Swipe-in from the right edge of the display, or click or tap the Action Center icon on the taskbar to access the Action Center. Right-click or touch and hold Bluetooth, and then click or tap Go to settings.

  • Page 119: Hard Drive

    Right-click or touch and hold Bluetooth, and then click or tap Go to settings. Select your Bluetooth device. Click or tap Send or receive files via Bluetooth. In the Bluetooth File Transfer window, click or tap Send files, and then select the file you want to transfer.

  • Page 120: Identifying The Hard Drive In Bios Setup Program

    Identifying the hard drive in BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. A list of hard drives are displayed under the System Information in the General group.

  • Page 121: Keyboard

    Keyboard Inspiron 15-5568 is shipped with a backlit keyboard or a standard keyboard. Changing the keyboard language Click or tap Start Click or tap Settings Click or tap Time & language → Region & language. Click or tap Add a language. Choose the language you want to add and select a country for the language.

  • Page 122: Touch Pad

    Keys Description Decrease brightness Increase brightness Turn off/on wireless Pause/Break Sleep Toggle scroll lock Toggle between power and battery- status light/hard-drive activity light System request Open application menu Toggle Fn-key lock Home Page down Page up Touch pad The Inspiron 15-5568 is shipped with a Precision touch pad. A precision touch pad is a new class of input device that provides high precision pointer input and gesture functionality.

  • Page 123: Identifying The Touch Pad

    Identifying the touch pad On the taskbar, click or tap the search box, and then type Device Manager. Click or tap Device Manager. The Device Manager window is displayed. Expand Mice and other pointing devices. Touch pad gestures Gesture Procedure Result Tap to click Tap on the touch pad.

  • Page 124: Battery

    Downloading the chipset driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 125: Identifying The Chipset

    Click or tap Download to download the chipset driver for your computer. After the download is complete, navigate to the folder where you saved the chipset driver file. Double-click or double-tap the chipset driver file icon and follow the instructions on the screen. Identifying the chipset On the taskbar, click or tap the search box, and then type Device Manager.

  • Page 126: Memory

    The memory information is displayed on the right pane. Testing memory using ePSA Turn on or restart your computer. Press F12 after the Dell logo is displayed on the screen to access the boot menu. Use the arrow keys to highlight the Diagnostics menu option and press Enter.

  • Page 127: Identifying The Processors In Windows

    Identifying the processors in Windows On the taskbar, click or tap the search box, and then type Device Manager. Click or tap Device Manager. The Device Manager window is displayed. Expand Processors. Checking the processor usage in the task manager Right-click or touch and hold on the taskbar.

  • Page 128: Operating System

    Operating System The Inspiron 15-5568 is shipped with the Windows 10 factory installation. Service Tag location The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 129: Intel Hd Graphics 520 Driver

    Intel HD Graphics 520 driver In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the...

  • Page 131: Intel Trusted Execution Engine Interface

    Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support.

  • Page 132: Intel Virtual Button Driver

    Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support.

  • Page 133: Intel Wireless 3165 Wi-Fi And Bluetooth Drivers

    Intel Wireless 3165 Wi-Fi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver is installed. Install the driver updates from www.dell.com/support.

  • Page 134: Bios Overview

    Entering the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. You can change the user-definable settings in BIOS setup program. Boot menu The Inspiron 15-5568 includes a one-time boot menu.
  • Page 135 • The F2=Setup prompt appears at the top-right corner of the screen during boot.

  • Page 136: System Diagnostic Lights

    System diagnostic lights Power and battery-status light/hard-drive activity light Indicates the battery-charge status or the hard-drive activity. NOTE: Press Fn+H to toggle this light between power and battery-status light and hard-drive activity light. Hard-drive activity light Turns on when the computer reads from or writes to the hard drive. Power and battery-status light Indicates the power and battery-charge status.
  • Page 137 Light pattern Problem description Suggested solution problem persists, replace the memory module. Memory or RAM failure Replace the memory module. Invalid memory installed Replace the memory module. System board or chipset Replace the system board. error LCD failure Replace the LCD. CMOS battery failure Replace the CMOS battery.

  • Page 138: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Information about Dell products and www.dell.com services Windows 8.1 and Windows 10 Dell Help & Support app Windows 10 Get started app Windows 8.1...

  • Page 139: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

This manual is also suitable for:

Inspiron 15 5000 seriesInspiron 15 5000 series 2-in-1Inspiron 15 5000Inspiron 13 5000 series 2-in-1

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