Troubleshooting - Panasonic WJ-ND300A/G Setup Instructions

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Symptom
Cannot access from the
browser.
The buttons on the browser
are displayed out of align-
ment.
Cause/solution
• Is the Ethernet cable firmly connected to the 10/100
BASE-T port? Confirm the cable is firmly connected.
• Is the connection indicator of the 10/100BASE-T port
lit? When it is not lit, connection to a LAN is not estab-
lished or a network is not working correctly. Confirm
that the connection indicator of the 10/100BASE-T
port is lit. Refer to a system administrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is nor-
mal.
If not, check the settings of the IP address and the
subnet mask.
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Are there contradictions between the address and the
network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the brows-
er checked?
When accessing this unit in the same subnet, entering
the address of this unit in the "Don't Use Proxy For
These Addresses" box is recommended.
• The buttons may not be displayed orderly if the font
setting of Windows has been changed from the
default setting. Use with the default font setting.
Reference
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