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Panasonic WJ-ND300A/10000V Operating Instructions Manual

Network disk recorder
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Network Disk Recorder

Operating Instructions

WJ-ND300A
Model No.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

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Table of Contents
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  Summary of Contents for Panasonic WJ-ND300A/10000V

  • Page 1: Operating Instructions

    Network Disk Recorder Operating Instructions WJ-ND300A Model No. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
  • Page 2: Table Of Contents

    CONTENTS Preface ..........................3 Features ........................3 About these Operating Instructions ................4 System Requirements for a PC ................... 4 Trademarks and Registered Trademarks ..............4 Abbreviations ......................5 Terms Used in these Operating Instructions ............... 5 Recording/Playback/Live Image Transmission ............... 7 Recording ........................
  • Page 3: Preface

    Preface Features The Network Disk Recorders WJ-ND300A series are designed for use within a surveillance system, and perform recordings and playbacks pictures from network cameras in the system. The network disk recorder is a recording device using a hard disk drive to record camera pictures instead of using video tapes so that pictures recorded by repeated overwriting will not experience deterioration of the recorded pic- ture quality.
  • Page 4: About These Operating Instructions

    About these Operating Instructions There are 3 sets of operating instructions for the WJ-ND300A as follows. • Installation Guide (book) • Operating Instructions (PDF) • Setup Instructions (PDF, these operating instructions) These "Operating Instructions" contain descriptions of how to operate this unit using a PC via a network. Refer to the "Setup Instructions (PDF)"...
  • Page 5: Abbreviations

    SD memory recording/SD memory data Function featured in some Panasonic’s cameras that saves images on the SD memory card on the camera when communication with the camera failed in the period set for the schedule recording of this unit. Images saved by the SD memory recording are described as "SD memory data"...
  • Page 6 External recording mode Function for changing the programmed time schedule through an external switch connected to the unit. Event An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into terminal alarm, command alarm, and site alarm. Event Action Event action refers to a specific operation performed when an event occurs.
  • Page 7: Recording/Playback/Live Image Transmission

    Recording/Playback/Live Image Transmission Recording Images will be transmitted from cameras to this unit and will be recorded. Images from up to 32 cameras can be recorded on a single network disk recorder. Recorded images are compliant with the JPEG format. Image data Network camera This unit...
  • Page 8: Restrictions When Operating Mpeg-4 Images

    Restrictions when operating MPEG-4 images There are following restrictions when "MPEG-4" is selected for the image compression method on the setup menu (advanced) ("NW camera setup" under "Camera"). 1. When displaying live images q Black screen may be displayed for the first few seconds ( * ) when the following operations are performed while displaying live images.
  • Page 9 4. When recording images q Time and date displayed on the recording event list (actual start time of recordings) may not exactly indicate the actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.), and also the recording duration may be shortened for seconds worth two times of the refresh interval set on the camera.
  • Page 10: Recording

    Recording Start/stop recording manually. Refer to a system administrator for the required settings for manual recording. Refer to the Setup Instructions (PDF) for descriptions of how to turn on the unit and how to display the operation win- dow. Screenshot 1 Display the [HDD] tab.
  • Page 11 About the recording mode and the priority There are 5 recording modes. Each recording mode and priority is as follows. When two or more recordings with different recording modes started simultaneously, only recording with the highest priority will start. Recording Mode Description Priority Emergency...
  • Page 12: Playback

    Playback A recorded image can be played. Playback is also available during recording. Screenshot 1 Display the [HDD] tab. Step 1 Click the [PLAY] button. → Playback of a recorded image will be performed. will be displayed in the status display area. Playback will start from the finish point (time and date) of the last playback.
  • Page 13 Other functions for playback Pausing • Playback will be stopped when this button is clicked during playback. • Playback will be resumed when this button is clicked during pausing. Frame play/reverse • Frame play/reverse frame play is available only during paus- frame play ing.
  • Page 14 Skips to the latest • Skips to the latest time of the image currently playing and recorded image. plays it. Skips to the point 30 seconds before the time of the latest recorded image with the default setting. The following points are available to be skipped to. 5 s/10 s/30 s/1 min/5 min Refer to a system administrator for further information.
  • Page 15 A-B Repeat Playback Recorded images between two designated points (point A: start point, point B: end point) will be played repeatedly. q Designate a start point (A) by clicking the [Start] button during playback. → The time and date of point A will be displayed next to the [Start] button.
  • Page 16: Playback After Selecting A Disk

    Playback after Selecting a Disk Images from cameras will be recorded on the built-in hard disk drive of this unit. Select a disk and play images as follows. The following disks can be selected. • HDD normal recording area/event recording area: Recording area in the built-in hard disk of this unit. Recorded images by manual recording (page 10), event recording or SD memory data will be stored in this area.
  • Page 17 Screenshot 2 The selected disk will be displayed on the status display Step 3 area. Click the [HDD] tab. Screenshot 3 The [HDD] page will be displayed. Step 4 Click the [PLAY] button. → Recorded images on the selected disk will be played.
  • Page 18: Playback From A Designated Time And Date

    Playback from a Designated Time and Date Start playback by designating the desired time and date of a recorded image to be played. Playback is also available during recording. Screenshot 1 Click the [GO TO DATE] button in the playback point Step 1 operation area after selecting the desired camera chan- Click the [i] button and enter the desired time and...
  • Page 19: Search And Play Recorded Event

    Search and Play Recorded Event Search for a recording event and play it (recording event search) Recording events can be searched by filtering as follows. Note: Area of the hard disk drive subject to search for recording events is different depending on the disk area. To search for recording events in the HDD normal recording area and event recording are, select "NORMAL AREA"...
  • Page 20: How To Operate

    TRM: Recording at a terminal alarm occurrence COM: Recording at a command alarm occurrence CAM: Site alarm PRE: Pre-event recording SD: SD memory data TEXT: When text information is attached to the record- ed image, "Added" will be displayed. When text information is not attached to the recorded image, "None"...
  • Page 21 Screenshot 2 The search results (recording event list) will be dis- Step 3 played below the [Control] tab. Click the time of the desired recording event. → Play a recorded image of the recording event from the selected time. Step 4 Click the [STOP] button to stop playback.
  • Page 22: Monitor Live Images

    Monitor Live Images Live image will be displayed in the web browser window. It is possible to display live images on a single screen or a multi-screen in the web browser window. It is also possible to display live images sequentially (sequential display). Display Images from a Camera on a Single Screen Screenshot 1 Display the [Cam Select] tab.
  • Page 23: Display Images From Cameras On A 4-Screen

    Display Images from Cameras on a 4-Screen Images from cameras will be displayed on a 4-Screen screen. Screenshot 1 Display the [Cam Select] tab. Step 1 Click the button of the [Multiscreen Select] box. Screenshot 2 Images from cameras will be displayed on a 4-Screen Step 2 screen.
  • Page 24: Display Images In The Sequential Display

    Display Images in the Sequential Display Displayed images from cameras will be switched automatically. Camera images will be displayed sequentially according to the settings performed in advance. Screenshot 1 Display the [Cam Select] tab. Step 1 Click the button of the [Sequence] box. →...
  • Page 25: Control Cameras

    Control Cameras When displaying live images, the following camera controls are possible. • Panning/tilting: Moves a camera horizontally/vertically. • Zooming: Zooms in/out of images. • Focus: Adjusts the focus. • Brightness: Adjusts the brightness of the lens. • Preset action: Moves a camera to the preset position registered in advance.
  • Page 26: Zoom/Focus/Brightness Operations

    Zoom/Focus/Brightness Operations Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the respective zooming portion may be different. For further information, refer to the operating instructions of the camera. Focus adjustment: Adjusts the focus. The auto focus function is available. Brightness adjustment: Adjusts the brightness of the lens.
  • Page 27: Move A Camera To The Preset Position

    Move a Camera to the Preset Position Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the preset function. Refer to the operating instructions of the connected camera for the descriptions of how to register the preset posi- tion.
  • Page 28: Action At An Event Occurrence

    A command alarm is sent from a PC via a network. • Site alarm: An alarm using Panasonic Alarm Protocol is sent from a network camera. Action at an Event Occurrence The event action will be performed according to the settings when an event occurs.
  • Page 29 Refer to the Setup Instructions (PDF) for further information. • Notifies a PC of an alarm occurrence according to the Panasonic alarm protocol settings. Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence (or error information) to a PC according to the "Panasonic Alarm Protocol"...
  • Page 30: Cancel The Alarm Action

    Cancel the Alarm Action The alarm action will be performed when an event is detected. To cancel the alarm action manually, do the following. Screenshot 1 [ALARM RESET] will be displayed in the status display Step 1 area when an alarm occurs. Click the [ALARM RESET] button.
  • Page 31: Copying (Duplicate)

    Copying (Duplicate) Images recorded on the normal area/event area can be copied manually onto the copy area of the hard disk drive. It is recommended to make back-up copies on a regular basis for unexpected situations such as malfunction of the hard disk.
  • Page 32 Step 5 Click the [OK] button. → will be displayed in the status display area when copying starts. However, copying will not be performed in the following cases (the pop-up window will be displayed): • When another user has selected the desired copy drive •...
  • Page 33: Deletion Of Recorded Images Saved On The Hard Disk Manually

    Deletion of Recorded Images Saved on the Hard Disk Manually Delete recorded images saved in the normal area, the event area or the copy area of the hard disk manually. By setting a time and date, the images recorded the day before the set time and date will be subject to deletion. Important: •...
  • Page 34: Display/Edit The Text Information

    Display/Edit the Text Information It is possible to attach text information to images when recording. It is possible to enter up to 200 characters for text information. These are the descriptions of how to display/edit the attached text information to images. Note: Displaying/editing text information is possible during pausing playback on a single screen.
  • Page 35: Transmits Camera Images Onto An Ftp Server

    Transmits Camera Images onto an FTP Server It is possible to transmit images to an FTP server. Image transmission can be performed at a designated time periodically (FTP SEND BY PERIODIC TIMER) or at an event occurrence (FTP ALARM SENDING). Transmit Images from Cameras Periodically It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP server periodically.
  • Page 36: Check Logs

    Check Logs The following logs can be checked. • Error log • Access log • Event log (event occurrence time and details) • Network trouble log Check the Error Log The error log will be displayed in list form. Screenshot 1 Display the [Control] tab.
  • Page 37: Check The Access Log

    Check the Access Log The time when logged in/out for this unit, the user name, and the IP address will be displayed. Screenshot 1 Display the [Control] tab. Step 1 Click the [Access Log] button in the [Log] box of the [Control] tab.
  • Page 38: Check The Event Log

    Check the Event Log The event logs (event occurrence times and their details) will be displayed. Refer to page 28 for further information about each event. Screenshot 1 Display the [Control] tab. Step 1 Click the [Event Log] button in the [Log] box of the [Control] tab.
  • Page 39: Check The Network Trouble Log

    Check the Network Trouble Log The network log (network event) will be displayed in list form. Screenshot 1 Display the [Control] tab. Step 1 Click the [Network Log] button in the [Log] box of the [Control] tab. Screenshot 2 The network trouble log (the NW log window) will be dis- Step 2 played in list form below the [Control] tab.
  • Page 40: Obtain Images On An Sd Memory Card

    Obtain Images on an SD memory card Images recorded on the SD memory card on the camera can be obtained as follows. Refer to the setup instructions (PDF) for further information about the SD memory card recording and for how to set the recording rate for the SD memory card recording.
  • Page 41: Download Recorded Images

    Download Recorded Images Designate the start point and the end point of played images and download images to a PC. Recorded images will be downloaded as image data files (filename.n3r). Refer to page 43 for the descriptions of how to play the downloaded images. Important: •...
  • Page 42 Screenshot 2 The "Download" pop-up window will be displayed. Step 4 Click the [OK] button after selecting "ON" or OFF" for "Alter Detect" to determine whether or not to attach an alteration detection code to recorded images to be downloaded. Note: The download time will be longer when "ON"...
  • Page 43: Play Downloaded Images

    Play Downloaded Images Recorded images will be downloaded as image data files (filename.h3r). It is possible to play, save and print down- loaded images using the viewer software provided from this unit to PC. Download the Viewer Software Screenshot 1 Display the [HDD] tab.
  • Page 44: Install The Viewer Software

    Install the Viewer Software Screenshot 1 Step 1 The install wizard window will be displayed. Double-click the downloaded file (n3vsetup.exe). Note: When the older version of the viewer software is installed, installation may not be successfully com- pleted. Uninstall the older version first before starting the installation.
  • Page 45 Screenshot 3 The setup type selection screen will be displayed. Step 4 Select "Complete" and click the [Next] button. Screenshot 4 The wizard is ready to install. Step 5 Click the [Install] button. Screenshot 5 Step 6 Click the [Finish] button. The installation of the viewer software is complete.
  • Page 46: Uninstalling The Viewer Software

    Uninstalling the Viewer Software [For Windows XP] 1. Open "Add or Remove Programs" in "Control Panel". 2. Select "ND Viewer" (the program to be deleted) from presently installed programs and click the [Remove] button. The uninstall program will be launched and the wizard will be displayed. 3.
  • Page 47 Screenshot 2 The [Open file] window will be displayed. Step 2 Select the downloaded image data file (filename.n3r). Note: It is possible to select two files or more (up to 32 files) by clicking the desired files while holding down the [Ctrl] key or the [Shift] key.
  • Page 48: Save Downloaded Images

    Save Downloaded Images It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only when the image is paused. Screenshot 1 Start operation when playing the downloaded images Step 1 using the viewer software.
  • Page 49: Print The Displayed Image

    Print the Displayed Image It is possible to print the paused image. Screenshot 1 Start operation when playing the downloaded images Step 1 using the viewer software. Click the [PAUSE] button. Step 2 Click the [PRINT] button. Note: The time and date being displayed on the viewer when paused will also be printed.
  • Page 50: Perform The Alteration Detection

    Perform the Alteration Detection It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down- loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection. Screenshot 1 Start up the viewer software and display the following Step 1...
  • Page 51: Notification By E-Mail

    Notification by E-Mail Alarm Mail Notification The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs. Contents of the alarm mail: In ND300A (192.168.1.250), alarm was occurred. Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 1-JAN-2005 GMT+09:00) Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: COMMAND ALARM 5CH)
  • Page 52 List of characters to be replaced Item to be displayed Display style of Example entered characters Time and date when the alarm occurred %#05000000 4-digit display (2005 - 2035) Month when the alarm occurred (number) %#05000100 1 or 2-digit display (1 - 12) Month when the alarm occurred (letters) %#05000200 Displays first 3 letters (Jan, Feb …...
  • Page 53: Warning Mail Notification

    Warning Mail Notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND300A (192.168.0.250) STATUS REPORT. DATE: 2005-1-1 12:00:00 STATUS: The description of the trouble will be displayed. (Ex. THERMAL ERROR) Display Description DATE...
  • Page 54: About The Error Log

    About the Error Log The following are the descriptions about the contents of the error log and the network error log. Content Error Log Network log Indication on Output from the connec- the LCD tor on the rear panel Power outage PWR LOSS –...
  • Page 55 Content Error Log Network log Indication on Output from the connec- the LCD tor on the rear panel Network link error – LINK_ERR_0p NET-1-p ERR Network error output NW LINK ERROR Network camera CAM cc ERR – NET-3-0 ERR Camera error output error detection CAMERA cc ERROR Network camera...
  • Page 56 Content Error Log Network log Indication on Output from the connec- the LCD tor on the rear panel Password error for – DDNSUSERPASS_ERR – Network error output DDNS user name DDNS IP address – DNSIPADDUPDATE_ERR – Network error output update error Other error for –...
  • Page 57 Content Error Log Network log Indication on Output from the connec- the LCD tor on the rear panel Camera SD mem- CAM cc SD ERR NET_5-0 ERR Camera error output ory card error CAMERA cc SD ERROR Request to start CAM cc SD START NET_5-0 ERR Camera error output...
  • Page 58: When The Error Log Is Displayed

    When the Error Log is Displayed Do the following when the error log is displayed on the LCD. Error Log Indication on the Description Solution W-ERR u-d Failed to write/read data on If this error occurs frequently, contact the the HDD. dealer to replace the HDD.
  • Page 59 Error Log Indication on the Description Solution CAM cc SD NET_5-0 ERR CAM- An SD card memory error Check the SD memory card and the settings START ERR ERA cc SD ERROR occurred. Communication on the camera. with the network camera is Check the communication status between CAM cc SD END unstable, or no network...
  • Page 60: Troubleshooting

    Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Reference Symptom Cause/solution...
  • Page 61 Reference Symptom Cause/solution pages • The buttons may not be displayed orderly if the font The buttons on the browser setting of Windows has been changed from the are displayed out of align- – ment. default setting. Use with the default font setting. •...
  • Page 62 Reference Symptom Cause/solution pages • When turning on the power of this unit or when con- necting the LAN cable to the camera port when the camera is active, images may not be Live/recorded images in displayed/recorded in a normal manner for around a MPEG-4 format are not dis- –...
  • Page 63 Reference Symptom Cause/solution pages • When trying to display MPEG-4 images via Internet, images may not be displayed. MPEG-4 image display via Internet is affected by the configurations of the No live image is displayed. – network devices such as a router. Refer to the net- work administrator for further information.
  • Page 64 When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected.
  • Page 65 Reference Symptom Cause/solution pages • Click the information bar and select "Download File…". The following message is When downloading fails even though you selected displayed on the information "Download File…", perform the following operation. bar. Click "Internet Options…" on the Tools menu of "To help protect your Internet Explorer, and then click the "security"...
  • Page 66 Security Systems www.panasonic.com/security http://panasonic.net For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630...

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