Preface ... 3 Features ... 3 About these Operating Instructions ... 4 System Requirements for a PC ... 4 Trademarks and Registered Trademarks ... 4 Abbreviations ... 5 Terms Used in these Operating Instructions ... 5 Recording/Playback/Live Image Transmission ... 7 Recording ...
Up to 32 cameras can be connected via a network and it is possible to record their camera pictures. It is possible to perform the settings or operate the WJ-ND300A (this unit) using a web browser installed on a PC connected to a network.
Reader is required to read these operating instructions (PDF) on the provided CD-ROM. When the Adobe Reader is not installed on the PC, download the latest Adobe "WJ-ND300A" or "ND300A" shown in the illustrations used in these operating instructions indicate this unit or the WJ-ND300A series.
SD memory recording/SD memory data Function featured in some Panasonic’s cameras that saves images on the SD memory card on the camera when communication with the camera failed in the period set for the schedule recording of this unit. Images saved by the SD memory recording are described as "SD memory data"...
External recording mode Function for changing the programmed time schedule through an external switch connected to the unit. Event An event is a phenomenon which triggers a specific operation (event operation) in the unit. Events are divided into terminal alarm, command alarm, and site alarm. Event Action Event action refers to a specific operation performed when an event occurs.
Recording/Playback/Live Image Transmission Recording Images will be transmitted from cameras to this unit and will be recorded. Images from up to 32 cameras can be recorded on a single network disk recorder. Recorded images are compliant with the JPEG format. Network camera Playback Images recorded on the hard disk drive of this unit can be transmitted to a PC and they can be played.
Restrictions when operating MPEG-4 images There are following restrictions when "MPEG-4" is selected for the image compression method on the setup menu (advanced) ("NW camera setup" under "Camera"). 1. When displaying live images q Black screen may be displayed for the first few seconds ( * ) when the following operations are performed while displaying live images.
4. When recording images q Time and date displayed on the recording event list (actual start time of recordings) may not exactly indicate the actual time of recording trigger (event occurrence time, start time of the schedule recording, etc.), and also the recording duration may be shortened for seconds worth two times of the refresh interval set on the camera.
Recording Start/stop recording manually. Refer to a system administrator for the required settings for manual recording. Refer to the Setup Instructions (PDF) for descriptions of how to turn on the unit and how to display the operation win- dow. Screenshot 1 Display the [HDD] tab.
About the recording mode and the priority There are 5 recording modes. Each recording mode and priority is as follows. When two or more recordings with different recording modes started simultaneously, only recording with the highest priority will start. Recording Mode Emergency When an emergency event occurs, perform recording manually using an recording...
Playback A recorded image can be played. Playback is also available during recording. Screenshot 1 Display the [HDD] tab. Step 1 Click the [PLAY] button. → Playback of a recorded image will be performed. will be displayed in the status display area. Playback will start from the finish point (time and date) of the last playback.
Other functions for playback Pausing Frame play/reverse frame play Fast playback/fast reverse playback Skip/reverse skip • Playback will be stopped when this button is clicked during playback. • Playback will be resumed when this button is clicked during pausing. • Frame play/reverse frame play is available only during paus- ing.
Skips to the latest recorded image. Playback on a multi- screen Text (page 34) EL-Zoom • Skips to the latest time of the image currently playing and plays it. Skips to the point 30 seconds before the time of the latest recorded image with the default setting.
A-B Repeat Playback Zoom In Recorded images between two designated points (point A: start point, point B: end point) will be played repeatedly. q Designate a start point (A) by clicking the [Start] button during playback. → The time and date of point A will be displayed next to the [Start] button.
Playback after Selecting a Disk Images from cameras will be recorded on the built-in hard disk drive of this unit. Select a disk and play images as follows. The following disks can be selected. • HDD normal recording area/event recording area: Recording area in the built-in hard disk of this unit. Recorded images by manual recording (page 10), event recording or SD memory data will be stored in this area.
Screenshot 2 The selected disk will be displayed on the status display area. Screenshot 3 The [HDD] page will be displayed. Step 3 Click the [HDD] tab. Step 4 Click the [PLAY] button. → Recorded images on the selected disk will be played.
Playback from a Designated Time and Date Start playback by designating the desired time and date of a recorded image to be played. Playback is also available during recording. Screenshot 1 Click the [GO TO DATE] button in the playback point operation area after selecting the desired camera chan- nel to display the "GO TO DATE"...
Search and Play Recorded Event Search for a recording event and play it (recording event search) Recording events can be searched by filtering as follows. Note: Area of the hard disk drive subject to search for recording events is different depending on the disk area. To search for recording events in the HDD normal recording area and event recording are, select "NORMAL AREA"...
How to Operate Screenshot 1 Click the [Search] button in the [Search] box of the [Control] tab. The "REC Event Search" window is dis- played. TRM: Recording at a terminal alarm occurrence COM: Recording at a command alarm occurrence CAM: Site alarm PRE: Pre-event recording SD: SD memory data TEXT: When text information is attached to the record-...
Screenshot 2 The search results (recording event list) will be dis- played below the [Control] tab. Step 3 Click the time of the desired recording event. → Play a recorded image of the recording event from the selected time. Step 4 Click the [STOP] button to stop playback.
[Cam Select] box. Note: • Camera selection When the "WJ-ND300A" icon is clicked, a group title of the cameras connected to the WJ-ND300A will be displayed. When the displayed group title is clicked, a list of the cameras belonging to the selected group will be displayed.
Display Images from Cameras on a 4-Screen Images from cameras will be displayed on a 4-Screen screen. Screenshot 1 Display the [Cam Select] tab. Screenshot 2 Images from cameras will be displayed on a 4-Screen screen. Step 1 Click the button of the [Multiscreen Select] box. Step 2 Up to 4 camera images can be displayed simultaneous- ly on a 4-Screen screen.
Display Images in the Sequential Display Displayed images from cameras will be switched automatically. Camera images will be displayed sequentially according to the settings performed in advance. Screenshot 1 Display the [Cam Select] tab. Screenshot 2 Live images will be displayed sequentially according to the settings performed in advance.
Control Cameras When displaying live images, the following camera controls are possible. • Panning/tilting: Moves a camera horizontally/vertically. • Zooming: Zooms in/out of images. • Focus: Adjusts the focus. • Brightness: Adjusts the brightness of the lens. • Preset action: Moves a camera to the preset position registered in advance.
Zoom/Focus/Brightness Operations Zooming: Zooms in/out of images. Depending on the models of the connected cameras, the image size for the respective zooming portion may be different. For further information, refer to the operating instructions of the camera. Focus adjustment: Adjusts the focus. The auto focus function is available. Brightness adjustment: Adjusts the brightness of the lens.
Move a Camera to the Preset Position Moves a camera to the preset position registered in advance. Registering preset positions is required to perform the preset function. Refer to the operating instructions of the connected camera for the descriptions of how to register the preset posi- tion.
A command alarm is sent from a PC via a network. • Site alarm: An alarm using Panasonic Alarm Protocol is sent from a network camera. Action at an Event Occurrence The event action will be performed according to the settings when an event occurs.
Refer to the Setup Instructions (PDF) for further information. • Notifies a PC of an alarm occurrence according to the Panasonic alarm protocol settings. Select "ON" or "OFF" to determine whether or not to notify of an alarm occurrence (or error information) to a PC according to the "Panasonic Alarm Protocol"...
Cancel the Alarm Action The alarm action will be performed when an event is detected. To cancel the alarm action manually, do the following. Screenshot 1 [ALARM RESET] will be displayed in the status display area when an alarm occurs. Suspend the Alarm Action Configure the settings to not to perform the alarm action even when an event occurs.
Copying (Duplicate) Images recorded on the normal area/event area can be copied manually onto the copy area of the hard disk drive. It is recommended to make back-up copies on a regular basis for unexpected situations such as malfunction of the hard disk.
Step 5 Click the [OK] button. → will be displayed in the status display area when copying starts. However, copying will not be performed in the following cases (the pop-up window will be displayed): • When another user has selected the desired copy drive •...
Deletion of Recorded Images Saved on the Hard Disk Manually Delete recorded images saved in the normal area, the event area or the copy area of the hard disk manually. By setting a time and date, the images recorded the day before the set time and date will be subject to deletion. Important: •...
Display/Edit the Text Information It is possible to attach text information to images when recording. It is possible to enter up to 200 characters for text information. These are the descriptions of how to display/edit the attached text information to images. Note: Displaying/editing text information is possible during pausing playback on a single screen.
Transmits Camera Images onto an FTP Server It is possible to transmit images to an FTP server. Image transmission can be performed at a designated time periodically (FTP SEND BY PERIODIC TIMER) or at an event occurrence (FTP ALARM SENDING). Transmit Images from Cameras Periodically It is necessary to perform the settings on the setup menu in advance to transmit images from cameras to an FTP server periodically.
Check Logs The following logs can be checked. • Error log • Access log • Event log (event occurrence time and details) • Network trouble log Check the Error Log The error log will be displayed in list form. Screenshot 1 Display the [Control] tab.
Check the Access Log The time when logged in/out for this unit, the user name, and the IP address will be displayed. Screenshot 1 Display the [Control] tab. Screenshot 2 The access log (the access log window) will be dis- played in list form below the [Control] tab.
Check the Event Log The event logs (event occurrence times and their details) will be displayed. Refer to page 28 for further information about each event. Screenshot 1 Display the [Control] tab. Screenshot 2 The event log (the event log window) will be displayed in list form below the [Control] tab.
Check the Network Trouble Log The network log (network event) will be displayed in list form. Screenshot 1 Display the [Control] tab. Screenshot 2 The network trouble log (the NW log window) will be dis- played in list form below the [Control] tab. Refer to page 54 for further information about the network trouble log.
Obtain Images on an SD memory card Images recorded on the SD memory card on the camera can be obtained as follows. Refer to the setup instructions (PDF) for further information about the SD memory card recording and for how to set the recording rate for the SD memory card recording.
Download Recorded Images Designate the start point and the end point of played images and download images to a PC. Recorded images will be downloaded as image data files (filename.n3r). Refer to page 43 for the descriptions of how to play the downloaded images. Important: •...
Screenshot 2 The "Download" pop-up window will be displayed. Screenshot 3 The download window will be displayed. Screenshot 4 The "Save As" window will be displayed. Step 4 Click the [OK] button after selecting "ON" or OFF" for "Alter Detect" to determine whether or not to attach an alteration detection code to recorded images to be downloaded.
Play Downloaded Images Recorded images will be downloaded as image data files (filename.h3r). It is possible to play, save and print down- loaded images using the viewer software provided from this unit to PC. Download the Viewer Software Screenshot 1 Display the [HDD] tab.
Install the Viewer Software Screenshot 1 The install wizard window will be displayed. Screenshot 2 The user information entry screen will be displayed. Step 1 Double-click the downloaded file (n3vsetup.exe). Note: When the older version of the viewer software is installed, installation may not be successfully com- pleted.
Screenshot 3 The setup type selection screen will be displayed. Screenshot 4 The wizard is ready to install. Screenshot 5 Step 4 Select "Complete" and click the [Next] button. Step 5 Click the [Install] button. Step 6 Click the [Finish] button. The installation of the viewer software is complete.
Uninstalling the Viewer Software [For Windows XP] 1. Open "Add or Remove Programs" in "Control Panel". 2. Select "ND Viewer" (the program to be deleted) from presently installed programs and click the [Remove] button. The uninstall program will be launched and the wizard will be displayed. 3.
Screenshot 2 The [Open file] window will be displayed. Screenshot 3 The recorded images will be played in this area. Step 2 Select the downloaded image data file (filename.n3r). Note: It is possible to select two files or more (up to 32 files) by clicking the desired files while holding down the [Ctrl] key or the [Shift] key.
Save Downloaded Images It is possible to save the paused image as a jpeg file (extension: jpg). Saving the downloaded file is available only when the image is paused. Screenshot 1 Start operation when playing the downloaded images using the viewer software. Screenshot 2 The "Save As"...
Print the Displayed Image It is possible to print the paused image. Screenshot 1 Start operation when playing the downloaded images using the viewer software. Step 1 Click the [PAUSE] button. Step 2 Click the [PRINT] button. Note: The time and date being displayed on the viewer when paused will also be printed.
Perform the Alteration Detection It is possible to detect the alteration of the data if a code for the alteration detection has been attached to the down- loaded data. Refer to page 42 for descriptions of how to attach a code for the alteration detection. Screenshot 1 Start up the viewer software and display the following window.
Notification by E-Mail Alarm Mail Notification The following mail will be sent to notify of an alarm occurrence to a registered address when an alarm occurs. Contents of the alarm mail: In ND300A (192.168.1.250), alarm was occurred. Alarm date: xx-xxx-xxxx xx:xx:xx GMT xx:xx (Example: 1-JAN-2005 GMT+09:00) Cause of alarm: Displays an event type and a camera channel or an alarm number (Example: COMMAND ALARM 5CH)
List of characters to be replaced Item to be displayed Time and date when the alarm occurred Month when the alarm occurred (number) %#05000100 Month when the alarm occurred (letters) Day when the alarm occurred Time when the alarm occurred Mail address of the sender Host name of ND300A IP Address of ND300A...
Warning Mail Notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND300A (192.168.0.250) STATUS REPORT. DATE: 2005-1-1 12:00:00 STATUS: The description of the trouble will be displayed. (Ex. THERMAL ERROR) Display Description DATE...
About the Error Log The following are the descriptions about the contents of the error log and the network error log. Content Error Log Power outage PWR LOSS detection Recover from a PWR RECOVER power outage Fan warning FAN u-f Thermal error THERMAL u-1 warning...
Content Error Log Network link error – Network camera CAM cc ERR error detection Network camera CAM cc RECOVER error recovery E-mail transmis- – sion complete E-mail authentica- – tion error Failed to resolve – POP3 server address from DNS Failed to find –...
Content Error Log Password error for – DDNS user name DDNS IP address – update error Other error for – Synchronization – with the NTP serv- er succeeded Failed to resolve – NTP server address from DNS Failed to adjust the –...
Content Error Log Camera SD mem- CAM cc SD ERR ory card error Request to start CAM cc SD START writing on the cam- era SD denied Request to finish CAM cc SD END writing on the cam- era SD denied Request to obtain CAM cc GET LIST a data list on the...
When the Error Log is Displayed Do the following when the error log is displayed on the LCD. Error Log Indication on the W-ERR u-d R-ERR u-d SKIP u-d HDu-d 1DOWN HDD-10 ERR RAID5 1DOWN HDu 2DOWN Please Setup on DISK CONFIG MENU SMART u-d...
Error Log Indication on the CAM cc SD NET_5-0 ERR CAM- START ERR ERA cc SD ERROR CAM cc SD END CAM cc GET LIST ERR CAM cc GET IMG CAM cc DEL IMG *1: The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD.
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below, and when having a problem with installations. Symptom Cannot access from the browser.
Symptom The buttons on the browser are displayed out of align- ment. Some contents are not dis- played on the browser. The image is not being refreshed. When displaying MPEG-4 images on a multi-screen, images from two cameras or more are displayed in sequence on a single area.
Symptom Live/recorded images in MPEG-4 format are not dis- played in a normal manner. Cannot close the authenti- cation window displayed when displaying the basic operation window. Cannot play the downloaded image file. The message "Please Wait." remains on the screen. No live image is displayed.
Symptom No live image is displayed. Live/recording images are not displayed. Refresh of live images is unstable. Browser disconnection sometimes occurs. Network performance is poor. Image file downloaded from the FTP server is faulty. Cannot operate the camera. Cause/solution • When trying to display MPEG-4 images via Internet, images may not be displayed.
When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected.
Symptom The following message is displayed on the information bar. "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options…" The following message is displayed on the information bar when tried to execute a downloaded file.
Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630...