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Section 11: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA,
LLC ("SAMSUNG") warrants that SAMSUNG's
handsets and accessories ("Products") are
free from defects in material and
workmanship under normal use and service
for the period commencing upon the date of
purchase by the first consumer purchaser and
continuing for the following specified period
of time after that date:
Phone
Batteries
Case/Pouch/Holster
Other Phone Accessories 1 Year
What is not covered?
This Limited Warranty is conditioned upon
proper use of the Product.
This Limited Warranty does not cover: (a)
defects or damage resulting from accident,
misuse, abnormal use, abnormal conditions,
improper storage, exposure to liquid,
moisture, dampness, sand or dirt, neglect, or
1 Year
1 Year
90 Days
unusual physical, electrical or
electromechanical stress; (b) scratches, dents
and cosmetic damage, unless caused by
SAMSUNG; (c) defects or damage resulting
from excessive force or use of a metallic
object when pressing on a touch screen;
(d) equipment that has the serial number or
the enhancement data code removed,
defaced, damaged, altered or made illegible;
(e) ordinary wear and tear; (f) defects or
damage resulting from the use of Product in
conjunction or connection with accessories,
products, or ancillary/peripheral equipment
not furnished or approved by SAMSUNG;
(g) defects or damage resulting from
improper testing, operation, maintenance,
installation, service, or adjustment not
furnished or approved by SAMSUNG;
(h) defects or damage resulting from external
causes such as collision with an object, fire,
flooding, dirt, windstorm, lightning,
earthquake, exposure to weather conditions,
theft, blown fuse, or improper use of any
electrical source; (i) defects or damage
resulting from cellular signal reception or
transmission, or viruses or other software
problems introduced into the Product; or
Warranty Information
133
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