Trouble Shooting - Mosaic G-FTB-10004 Assembly Instructions Manual

TROUBLE SHOOTING

PROBLEM
Low heat / Low flame
when valve turned to
high.
Burners burn with yellow
flame, accompanied by
the smell of gas.
Burner will not light with
the igniter, but will light
with a match.
Burner will not stay lit
when control knob is
released.
Humming regulator.
Valve setting at high with
low heat output.
(Rumbling noise and
fluttering blue flame at
burner surface.)
PROBABLE CAUSE
For propane- improper lighting
procedure.
Possible spider web or other
debris.
Dead battery / or installed
incorrectly.
Loose electrode wire or switch
terminal wires.
Knob not being held in long
enough.
Too windy.
Lava rock or debris in ignition
area of the burner preventing
thermocouple from being fully
engulfed in flame.
Dirty thermocouple or
thermocouple connection.
Faulty thermocouple or valve.
Normal occurrence on hot days.
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
Propane regulator in "low flow"
state.
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SOLUTION
Ensure lighting procedure is followed carefully. The
valve must be in the off position when the tank valve is
turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instruction.
Thoroughly clean burner venturi. See general
maintenance instructions.
Replace with heavy duty battery.
Check that electrode wire is firmly pushed onto the
terminal on the back of the igniter. Check that the lead
wires from the module to the ignition switch ( if equipped)
are firmly pushed onto their respective terminals.
Thermocouple mush have time to heat up-hold the knob
in for 30 seconds after the burner lights, then release.
Unit will shut down if winds are greater than 10mph
(16km/h). Either locate to different area or use when it is
less windy.
Ensure there is no lave rock or other debris in ignition
area, and that the small hole bellow the thermocouple is
unobstructed.
Clean the thermocouple and clean the connection
between the valve and thermocouple. Ensure the
connection is properly tightened.
Replace thermocouple and / or valve.
This is not a defect. It is caused by internal vibrations in
the regulator and does not affect the performance or
safety of the gas heater.
Humming regulators will not be replaced.
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully. All
valves must be in the off position when the tank valve is
turned on. Turn tank on slowly to allow pressure to
equalize. See lighting instructions.