Checkout Guide; Lenovo Solution Center; Quick Test Programs - Lenovo ThinkPad X1 Hardware Maintenance Manual

• Fuses blown by attachment of a nonsupported device
• Forgotten tablet password (making the tablet unusable)
• Sticky keys caused by spilling a liquid
• Damage caused due to use of an incorrect ac power adapter
The following symptom might indicate damage caused by nonwarranted activities:
• Missing parts might be a symptom of unauthorized service or modification.

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad tablet
computers.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products,
prototype cards, or modified options can lead to false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the
operation.

Lenovo Solution Center

The Lenovo Solution Center program enables you to troubleshoot and resolve tablet problems. It combines
diagnostic tests, system information collection, security status, and support information, along with hints
and tips for maximum system performance.
The Lenovo Solution Center program is available for download at http://www.lenovo.com/diags.
To run the Lenovo Solution Center program, do the following:
1. Go to Control Panel.
2. Tap System and Security ➙ Lenovo - System Health and Diagnostics.
3. Follow the instructions on the screen.
For more information about the Lenovo Solution Center program, refer to the help information system
of the program.

Quick test programs

Run quick test programs to troubleshoot and resolve tablet problems, especially when the tablet does not
have the Lenovo Solution Center program installed.
To download and install a quick test program, go to http://www.lenovo.com/diags, and follow the instructions
on the Web site.
To run a test using a quick test program, do the following:
1. Go to the C:\SWTOOLS\ldiag directory.
2. Double-click the lsc_lite.exe file.
3. When the User Account Control window opens, if any, click Yes.
4. Select the device class to be tested.
5. Select the devices to be tested.
6. Select the test to be performed.
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ThinkPad X1 Tablet Hardware Maintenance Manual