Troubleshooting; General Troubleshooting - Qualcast CLMB3634M Instruction Manual

Troubleshooting

General Troubleshooting

The following table provides solutions to common problems encountered with the mower.
Fault
Mower fails to operate
Motor starts and stops
immediately
Garden product functions
intermittently
Garden product leaves ragged
finish and/or motor labours
Area of cut (battery duration) not
large enough
Possible Cause
Possible clogging
Battery not fully charged
Battery not inserted (properly)
Grass too long
Battery too hot/cold
Isolator key not inserted
correctly/fully
There is a short delay in the
motor starting after engaging the
On/Off switch
Battery not fully charged
Isolator key not inserted
correctly/fully
Battery not inserted (properly)
Battery too hot/cold
Internal wiring of garden product
damaged
Motor protector has activated
Height of cut too low
Cutting blade blunt
Possible clogging
Blade fitted upside down
Height of cut too low
Grass too high
Grass wet or damp
Grass is dense
Customer Helpline 08456 400 800
Solution
Check underneath the
mower and clear as
necessary (always wear
gardening gloves)
Charge battery
Ensure battery is correctly
inserted
Increase height of cut
and tilt garden product to
reduce starting load
Allow to cool/warm
Fit key correctly
This is normal. Hold On/Off
switch for 1– 3secs to start
motor.
Charge battery
Fit correctly
Ensure battery is correctly
inserted
Allow to cool/warm
Increase height of cut
Contact a service agent/
helpline
Allow motor to cool and
increase height of cut
Increase height of cut
Replace the blade
Check underneath the
mower and clear out as
necessary (always thick
gardening gloves)
Refit blade correctly
Increase height of cut and
walk slower
Increase height of cut and
walk slower
Wait until grass is dry and
walk slower
Increase height of cut,
walk slower and cut more
frequently
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