Questions And Answers - HP ProBook 11 G1 Maintenance And Service Manual

Non Volatile Amount
Memory Type (Size)
Web Camera 64K bit
Fingerprint Reader 512kByte
Flash

Questions and answers

1. How can the BIOS settings be restored (returned to factory settings)?
a. Turn on or restart the computer and press
b. Select Main, then select Restore defaults.
c. Follow the on-screen instructions.
d. Select Main, save changes and exit, then press Enter.
2. What kind of configuration data is stored on the DIMM Serial Presence Detect (SPD) memory
module? How would this data be written?
The DIMM SPD memory contains information about the memory module such as size, serial number,
data width, speed/timing, voltage and thermal information. This information is written by the module
manufacturer and stored on an EEPROM. This EEPROM cannot be written to when the memory module is
installed in a PC. Third party tools do exist that can write to the EEPROM when the memory module is
not installed in a PC. There are various third party tools available to read SPD memory.
3. Does the "Firmware Hub for System BIOS" contain the BIOS program? Is this chip writable, and if so
how?
The Firmware Hub does contain the BIOS program and is writable. A utility is required to perform
the write function.
4. In some PC systems, the Firmware Hub for System BIOS is a flash memory chip so that updates can
be written by the customer. Is this true for these BIOS chips?
Yes, they are flash memory chips.
5. What is meant by "Restore the nonvolatile memory found in Intel-based system boards"?
This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data.
6. Does resetting the CMOS configuration memory return the PC back to factory defaults?
104 Chapter 15 Statement of Volatility
Does this Does this
memory memory
store retain data
customer when power
data? is removed?
No Yes
Yes Yes
What is How is data input into this
the purpose memory?
of this
memory?
Store Web Cam Using a utility from the device
configuration manufacturer that can be run
and firmware. from Windows.
Stores By enrolling in HP
fingerprint ProtectTools Security
templates. Manager.
F10 when prompted near the bottom of the display.
How is this memory write
protected?
necessary to address a
unique issue.
A utility is required for
writing data to this
memory and is typically
not made available to
the public unless a
firmware upgrade is
necessary to address a
unique issue.
Only a digitally signed
application can make
the call to write to
the flash.