Usb Troubleshooting (Not North American Model) - Onkyo DV DV-SP405 Instruction Manual

Troubleshooting—Continued

USB troubleshooting (Not North American model)

Problem
USB mass storage device is not
recognized by the system.
Files don't show up in the Naviga-
tor/Photo Browser.
Can't play WMA or MPEG- 4 AAC
files.
Note:
• Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power
cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem,
please consult your nearest our customer center.
The DV-SP405 contains a microcomputer for signal processing and control functions. In very rare situations, severe
interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this
should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.
• Make sure you have completely inserted the USB connector to this unit.
• Check that the memory format is FAT16 or FAT32.
• USB devices with an internal USB hub are not supported.
• The files must have the correct file extension: .mp3 for MP3 files; .wma for WMA
files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or lower-case is OK).
• Make sure the file permission hasn't been restricted (through a password, etc.).
• The files were recorded using DRM (digital rights management) or FairPlay copy-
protection. This is not a malfunction.
Remedy
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