Troubleshooting - Philips Comfort HD4503 Manual

8 ENGLISH
7 Remove the lid and carefully remove the steamed food from the plate or steam tray. Use a
kitchen glove or cloth, as the plate and steam tray will be very hot.
Beware of the hot steam.
Cleaning
Wait until the rice cooker has cooled down sufficiently.
1 Unplug the rice cooker.
2 Take the steam tray and the inner pot out of the main body of the appliance. Soak the inner
pot in lukewarm water for a few minutes.
3 Clean the lid, inner pot, steam tray (HD4502 only) and rice scoop with a sponge or a cloth in
hot soapy water.
Do not use abrasive cleaning agents, scourers or metal utensils to clean the inner pot as these
will damage the surface of the pot.
4 Use only a damp cloth to wipe the outside and inside of the main body of the rice cooker.
Never immerse the main body in water.Wipe the heating plate with a dry cloth.
Guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com or
contact the Philips Customer Care Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care BV.

Troubleshooting

If your rice cooker does not function properly or if the cooking quality is insufficient, consult the
table below. If you are unable to solve the problem by means of this troubleshooting guide, contact
your local Philips dealer or the call the Philips Helpline.You will find its telephone number in the
worldwide guarantee leaflet.
Problem
The cook light does not go on.
The keep-warm light does not
go on when the cooking
process is finished.
The rice is not cooked.
The food has not been steamed
well enough (HD4502 only).
Possible cause
There is a connection problem.
The light is defective.
The light is defective.
Not enough water has been
added.
The cooking mode has not
been activated.
The inner pot is not in good
contact with the heating plate.
The heating element is
damaged.
There is too much food in the
steam tray.
Solution
Check if the rice cooker is connected to
the mains and if the plug is inserted firmly
into the wall socket.
Contact your nearest Philips dealer.
Contact your nearest Philips dealer.
Add water according to the scale on the
inside of the inner pot (see chapter 'Using
the appliance').
Push the control lever down to start the
cooking process.
Make sure that there is no foreign residue
on the heating plate or on the magnetic
switch.
Contact your nearest Philips dealer.
Distribute the food evenly and do not
steam too much food at one time.