Restore And Recovery - HP ENVY 17 Maintenance And Service Manual

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Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep
them in a safe place.
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HP Recovery Manager examines the computer and determines the required storage capacity for the
blank USB flash drive or the number of blank DVD discs that will be required.
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To create recovery discs, your computer must have an optical drive with DVD writer capability, and you
must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use rewritable discs
such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not
compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash
drive.
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If your computer does not include an integrated optical drive with DVD writer capability, but you would
like to create DVD recovery media, you can use an external optical drive (purchased separately) to
create recovery discs, or you can obtain recovery discs for your computer from the HP website. For U.S.
support, go to http://www.hp.com/go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html. If you use an external optical drive, it must
be connected directly to a USB port on the computer; the drive cannot be connected to a USB port on an
external device, such as a USB hub.
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Be sure that the computer is connected to AC power before you begin creating the recovery media.
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The creation process can take up to an hour or more. Do not interrupt the creation process.
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If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP
Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager,
you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1. From the Start screen, type recovery, and then select HP Recovery Manager.
2. Select Create recovery media, and follow the on-screen instructions to continue.
If you ever need to recover the system, see

Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation
and level of expertise:
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Windows offers several options for restoring from backup, refreshing the computer, and resetting the
computer to its original state. For more information and steps, see Help and Support. From the Start
screen, type help, and then select Help and Support.
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If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, and then select Reinstall drivers
and/or applications, and follow the on-screen instructions.
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If you want to reset your computer using a minimized image, you can choose the HP Minimized Image
Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image Recovery
installs only drivers and hardware-enabling applications. Other applications included in the image
continue to be available for installation through the Drivers and Applications Reinstall option in HP
Recovery Manager.
For more information, see
102 Chapter 14 Backing up, restoring, and recovering – Windows 8.1
Recovering using HP Recovery Manager on page
Recovering using HP Recovery Manager on page
103.
103.