Megapix DWC-PZV2M72T Manual page 30

TROUBLESHOOTING
Before sending your camera for repair, check the following or contact your technical specialist.
I c a n ' t s e e t h e l i v e v i d e o o f m y M E G A p i x ® P A N O ™ c a m e r a .

Are you trying to view the camera's video from an Internet Explorer browser?
Make sure you have the minimum PC requirements to view the camera. *See below for more information.

If Yes, did you install all required FbVLC files? These are VLC media files that allows the camera to stream its
video to the web client.
When you connect to your MEGApix® PANO™ camera for the first time, your browser will ask you to install
FbVLC. Make sure your Web Browser's security settings do not block pop-up windows and allows FbVLC files
to be installed and used. *Setup may vary depending on the browser you use.

If Yes, make sure nothing is blocking the camera's lens.
Server Minimum Requirements
Any server capable of recording 24 or more 1080P cameras will be sufficient for full 4 x 12mp
recording
Processor
RAM
Hard Drive
Graphics Card
Client Minimum Requirements For single 4K resolution video monitor
Processor
RAM
Graphics Card
Intel® Core ™ i3-3220 CPU @3.30GHz or similar
8GB Required (16GB Recommended)
Sata 6 Gb/s, 64 MB cashe, 1 TB, 7200 RPM
NVIDA Quadro K6000, 1GB DDR3 or similar
Intel® Core™ i5-2500 CPU @3.3 GHz or similar
8GB Required (16GB Recommended)
NVIDA Quadro K6000, 1GB DDR3 or similar
3 1