Paper Is Jammed Inside The Machine - Canon MG3500 series Online Manual

Paper Is Jammed inside the Machine

If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the
transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure
below.
Note
• If you need to turn off the machine to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the machine.
1. Turn off the machine, and unplug the power cord of the machine from the power supply.
2. Open the paper output cover.
Remove the paper on the front tray if any.
Important
• Do not touch the clear film (A).
If the paper or your hands touch the clear film and blot or scratch it, the machine can be damaged.
3. Make sure that the jammed paper is not under the FINE cartridge holder.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge
or the left edge whichever is easier to remove the paper.
When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right
edge or the left edge.
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