Page 1 MG3500 series Online Manual Scanning English...
Page 2: Table Of Contents
Contents Scanning............4 Scanning from a Computer.
Page 3 Basic Mode Tab............113 Advanced Mode Tab.
Page 4: Scanning
Scanning Scanning from a Computer Scanning with IJ Scan Utility Scanning with Application Software that You are Using (ScanGear) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer) Network Scan Settings...
Page 5: Scanning From A Computer
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Application Software that You are Using (ScanGear) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer) Network Scan Settings...
Page 6: Scanning With Ij Scan Utility
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR)
Page 7: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen. What You Can Do with IJ Scan Utility Scan Easily according to Purposes You can scan by simply clicking an icon such as Auto to scan easily, Photo to scan with...
Page 8 Important Some functions are available only when My Image Garden is installed. Note Refer to "Settings Dialog Box" for how to set the applications to integrate with.
Page 9: Starting Ij Scan Utility
If IJ Scan Utility is not displayed on the Start screen, select the Search charm, then search for "IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility.
Page 10: Easy Scanning With Auto Scan
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
Page 11 Scanning with Favorite Settings...
Page 12: Scanning Photos
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. Click Settings..., select the Settings (Photo Scan) dialog box, then set the paper size, resolution, etc.
Page 13: Scanning Documents
Scanning Documents You can scan items placed on the platen with settings suitable for documents. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. Click Settings..., select the Settings (Document Scan) dialog box, then set the paper size, resolution, etc.
Page 14: Scanning With Favorite Settings
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. Click Settings..., select the Settings (Custom Scan) dialog box, then set the select source, resolution, etc.
Page 15: Scanning Items Larger Than The Platen (Image Stitch)
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note The following explains how to scan from the item to be placed on the left side.
Page 16 Make sure that Scan from Left is selected in Scan Direction. Place the item that is to be displayed on the left side of the screen face- down on the platen. Click Start Scanning Image 1.
Page 17 The first item is scanned and appears in 1. Note Click Cancel to cancel the scan. Place the item that is to be displayed on the right side of the screen face- down on the platen. Click Start Scanning Image 2.
Page 18 The second item is scanned and appears in 2. Note Click Cancel to cancel the scan. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note Select the Adjust cropping frames checkbox to specify the area to be saved. Adjusting Cropping Frames in the Image Stitch Window To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click...
Page 19 The combined image is saved. Note Refer to "Image Stitch Window" for details on the Image Stitch window. You can make advanced scan settings in the Settings (Scan and Stitch) dialog box displayed by clicking Settings..
Page 20: Scanning Multiple Items At One Time
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
Page 21 The Settings dialog box appears. Click Custom Scan. Select Select Source according to the items to be scanned.
Page 22 Select Auto scan for Paper Size, then click OK. The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
Page 23 Click Custom. Multiple items are scanned at one time. Note Click Cancel to cancel the scan. Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings..In each Settings dialog box, you can also make advanced scan settings.
Page 24: Saving After Checking Scan Results
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important You cannot check the scan results before saving when scanned using Auto scan. Note The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
Page 25 The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Click Photo.
Page 26 Change the image order or file save options as required. You can change the image order or file save options in the Save Settings dialog box. Note The default save folders are as follows. Windows 8: My Documents folder Windows 7: My Documents folder Windows Vista: Documents folder Windows XP: My Documents folder Click OK.
Page 27: Sending Scanned Images Via E-Mail
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. Click Settings..Settings dialog box appears. Click Photo Scan. Select Attach to e-mail in Application Settings, then select an e-mail client.
Page 28 Note You can add e-mail clients to use for attachments from the pull-down menu. If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. Click OK. The IJ Scan Utility main screen appears.
Page 29 Note Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Auto Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box Click Photo.
Page 30: Extracting Text From Scanned Images (Ocr)
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in Notepad (included with Windows). Note You can extract text when scanning via Document, Custom, or ScanGear. The screens for scanning documents are used as examples in the following descriptions.
Page 31 Note For Resolution, only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Select Start OCR for Application Settings, then select the application in which you want to display the result. Note When My Image Garden is specified, after the image is scanned, the text in the image is extracted and appears in Notepad (included with Windows).
Page 32 The IJ Scan Utility main screen appears. Note Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box Click Document. Scanning starts.
Page 33 Documents containing text with font size outside the range of 8 points to 40 points (at 300 dpi) Slanted documents Documents placed upside down or documents with text in the wrong orientation (rotated characters) Documents containing special fonts, effects, italics, or hand-written text Documents with narrow line spacing Documents with colors in the background of text Documents containing multiple languages...
Page 34: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (General Settings) Dialog Box Data Format Settings Dialog Box Save Settings Dialog Box...
Page 35: Ij Scan Utility Main Screen
"IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 36 Scan/save settings and the response after scanning can be specified in the Settings (Document Scan) dialog box. • Custom Scans items with your favorite settings and saves the images to a computer. The item type can be automatically detected. Scan/save settings and the response after scanning can be specified in the Settings (Custom Scan) dialog box.
Page 37: Settings Dialog Box
Settings Dialog Box There are two tabs in the Settings dialog box: (Scanning from a Computer) and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Page 38 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 39 Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off Items printed on thin white paper Long narrow items such as panoramic photos Reflective disc labels may not be scanned as expected. Place items to be scanned on the platen correctly.
Page 40 Note You can change the data format from Settings..• Settings... Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan.
Page 41 Saves to the folder specified in Save in. Note Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. • Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Page 42 Settings (Photo Scan) Dialog Box Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog box. In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 43 Important To select Black and White, deselect the Compress scanned images upon transfer checkbox. • Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
Page 44 Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. • Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, or PNG.
Page 45 Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pull-down menu. • Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Page 46 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 47 • Color Mode Select the color mode in which to scan the item. Important To select Black and White, deselect the Compress scanned images upon transfer checkbox. • Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
Page 48 • Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important Available only when the Compress scanned images upon transfer checkbox is not selected. The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
Page 49 Important The following types of documents may not be corrected properly since the text cannot be detected correctly. Documents in which the text lines are inclined more than 10 degrees or the angles vary by line Documents containing both vertical and horizontal text Documents with extremely large or small fonts Documents with small amount of text Documents containing figures/images...
Page 50 Important You cannot select JPEG/Exif when Color Mode is Black and White. When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages). • Settings... Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan.
Page 51 Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull-down menu. • Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu.
Page 52 Settings (Custom Scan) Dialog Box Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog box. In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
Page 53 Important Item types supported by Auto are photos, postcards, business cards, magazines, newspapers, documents, and BD/DVD/CD. To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. A4 size photos Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off Items printed on thin white paper Long narrow items such as panoramic photos...
Page 54 Note Only Auto is available when Select Source is Auto. Click Defaults in the screen in which you can specify the paper size to restore the specified settings to the default settings. • Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image.
Page 55 • Sharpen outline Emphasizes the outline of the subjects to sharpen the image. When Select Source is Magazine or Document Note When Color Mode is Black and White, only Reduce gutter shadow, Correct slanted text document, and Detect the orientation of text document and rotate image appear.
Page 56 Note Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for details. • Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
Page 57 (2) Save Settings Area • File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. • Data Format Select the data format in which to save the scanned images.
Page 58 Important This does not appear when Select Source is Auto. When the Settings dialog box is displayed from My Image Garden, this option does not appear. (3) Application Settings Area • Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pull-down menu.
Page 59 Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog box. In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen.
Page 60 Note To reduce moire, set Select Source to Magazine. • Color Mode Select the color mode in which to scan the item. • Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution •...
Page 61 • Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important You cannot select JPEG/Exif when Color Mode is Black and White. • Settings... Click to display the Data Format Settings dialog box in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and...
Page 62 • Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull-down menu. • Do not start any application Saves to the folder specified in Save in.
Page 63 Settings (ScanGear) Dialog Box Click ScanGear on the (Scanning from a Computer) tab to display the Settings (ScanGear) dialog box. In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them.
Page 64 Note When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG.
Page 65 Important When the Settings dialog box is displayed from My Image Garden, this option does not appear. (2) Application Settings Area • Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pull-down menu. •...
Page 66 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Page 67 • Document Language Select the language for detecting text in images. • Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. • Instructions Opens this guide. • Defaults You can restore the settings in the displayed screen to the default settings.
Page 68: Data Format Settings Dialog Box
Data Format Settings Dialog Box Display the Data Format Settings dialog box by one of the following operations. • Click Settings... of Save Settings on each tab of the Settings dialog box • Click Settings... of Save Settings in the Save Settings dialog box that appears after scanning with the Check scan results checkbox selected in the Settings dialog box In the Data Format Settings dialog box, you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to...
Page 69 Compresses the file size when saving, allowing you to reduce the load on your network/server. Note When Black and White is set for Color Mode on the (Scanning from a Computer) tab of the Settings dialog box, PDF files will be saved in Standard even if High is set.
Page 70: Save Settings Dialog Box
Save Settings Dialog Box Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save Settings dialog box after scanning. You can specify the data format and destination while viewing the thumbnails of scan results.
Page 71 (2) Scan Results Area Displays the thumbnails of the scanned images. You can change the save order of images via drag-and-drop. The file names for saving appear below the thumbnails. (3) Save Settings Area • File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001"...
Page 72: Image Stitch Window
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine the images back into one image. You can scan items up to approximately twice as large as the platen.
Page 73 • Full Platen x 2 Scans the left and right halves of an item twice as large as the platen separately. • Scan Direction • Scan from Left Displays the first scanned image on the left side. • Scan from Right Displays the first scanned image on the right side.
Page 74 • Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
Page 75 • (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. • (Invert Vertically) Rotates the preview image 180 degrees. • (Rotate Right) Rotates the preview image 90 degrees clockwise. • (Open Guide) Opens this page. (3) Thumbnail View Area • Thumbnail View Area Displays the thumbnails of the scanned images.
Page 76 The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. • After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear. Related Topic Scanning Items Larger than the Platen (Image Stitch)
Page 77: Scanning With Application Software That You Are Using (Scangear)
Scanning with Application Software that You are Using (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) ScanGear (Scanner Driver) Screens Placing Items (When Scanning from a Computer)
Page 78 What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from My Image Garden or IJ Scan Utility. It can be also started from other applications that are compatible with a standard interface called TWAIN.
Page 79 Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
Page 80: Scanning With Advanced Settings Using Scangear (Scanner Driver)
Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (scanner driver) Starting ScanGear (Scanner Driver) Scanning documents after making simple image corrections Scanning in Basic Mode Scanning documents after making advanced image corrections and brightness/ color adjustments Scanning in Advanced Mode Scanning multiple documents at one time after making image corrections and color adjustments Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)
Page 81: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from My Image Garden or an application. Starting from My Image Garden Follow these steps to start ScanGear from My Image Garden. Start My Image Garden.
Page 82: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following the on-screen steps. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Important The following types of documents may not be scanned correctly. In that case, click (Thumbnail) on the Toolbar to switch to whole image view and scan.
Page 83 Click Preview. Preview image appears in the Preview area. Note Colors are adjusted based on the document type selected in Select Source. Set Destination. Set Output Size according to purpose. Output size options vary by the item selected in Destination. Adjust the cropping frames (scan areas) as required.
Page 84 Related Topic Basic Mode Tab...
Page 85: Scanning In Advanced Mode
Scanning in Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Important The following types of documents may not be scanned correctly.
Page 86 Note Settings are not retained when you switch modes. Input Settings according to the document or purpose. Click Preview. Preview image appears in the Preview area. Output Settings. Adjust the cropping frame (scan area), correct image, and adjust colors as required. Adjusting Cropping Frames (ScanGear) Image Settings Color Adjustment Buttons...
Page 87 Related Topic Advanced Mode Tab...
Page 88: Scanning Multiple Documents At One Time With Scangear (Scanner Driver)
Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and Advanced Mode tab. This section explains how to scan multiple documents from the Basic Mode tab. Important To scan multiple documents as a single image, scan in whole image view.
Page 89 Click Preview. Thumbnails of the preview images appear in the Preview area. Cropping frames are specified automatically according to the document size. Set Destination. Set Output Size according to purpose. Adjust the cropping frames and set Image corrections as required. Note You can correct each image separately.
Page 90 Scanning Multiple Documents in Whole Image View Select the images you want to scan. Select the checkboxes of the images you want to scan. Click Scan. Scanning Multiple Documents in Whole Image View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image.
Page 91 Set Output Size according to purpose. Invert aspect ratio will be enabled when Output Size is set to anything but Flexible. Click this button to rotate the cropping frame. Click again to return it to the original orientation. Adjust the cropping frames. Adjust the size and position of the cropping frames on the preview image.
Page 92: Correcting Images And Adjusting Colors With Scangear (Scanner Driver)
Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) Sharpening out-of-focus photos, reducing dust and scratches, and correcting faded colors Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Previewing and changing the color tone of the entire image to scan Adjusting Colors Using a Color Pattern Brightening colors that have faded with time or due to colorcast Adjusting Saturation and Color Balance...
Page 93: Correcting Images (Unsharp Mask, Reduce Dust And Scratches, Fading Correction, Etc.)
Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select an item from the pull-down menu.
Page 94 Adjusting the image brightness and color tone Set Image Adjustment to Auto, Photo, Magazine, or Document according to the document type. None Auto Reducing show-through in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON.
Page 95 Note Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect.
Page 96 Correcting shadows that appear between pages when scanning open booklets Set Gutter Shadow Correction to Low, Medium, or High according to the degree of shadows. None Medium...
Page 97: Adjusting Colors Using A Color Pattern
Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors.
Page 98 It is recommended that you find a portion in the image where it should be white, and adjust the colors so that the portion turns white. Preview image appears in the center. Preview image colors change as you adjust them. Below is an example of correcting a bluish image.
Page 99: Adjusting Saturation And Color Balance
Adjusting Saturation and Color Balance In ScanGear (scanner driver)'s Advanced Mode tab, click (Saturation/Color Balance). Note Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness). You can brighten colors that have faded with time, etc.
Page 100 Color Balance Adjust images that have a colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors. Move (Slider) under Color Balance to the left or right to emphasize the corresponding color.
Page 101: Adjusting Brightness And Contrast
Adjusting Brightness and Contrast In ScanGear (scanner driver)'s Advanced Mode tab, click (Brightness/Contrast). Note Click (Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view. Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
Page 102 Adjust the Blue channel. Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale. Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened...
Page 103 Note Increasing the contrast is effective in adding a three-dimensional feel to soft images. However, shadows and highlights may be lost if you increase the contrast too much.
Page 104: Adjusting Histogram
Adjusting Histogram In ScanGear (scanner driver)'s Advanced Mode tab, click (Histogram). Note Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These colors can be adjusted individually as a "channel." •...
Page 105 (1) Bright area (2) Dark area (3) Whole image More data is distributed to More data is distributed to Data is widely distributed the highlight side. the shadow side. between the highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or (White-point Slider) to specify the level to be set as the shadow or highlight.
Page 106 Images with widely distributed data Move the Black-point Slider toward the highlight side, and White-point Slider toward the shadow side. Moving the Mid-point Slider Move the Mid-point Slider to specify the level to be set as the middle of the tonal range. Images with more data distributed to the highlight side Move the Mid-point Slider toward the highlight side.
Page 107 - The point clicked with (Black-point Dropper) will be the darkest point. You can also enter a value (0 to 245). - The point clicked with (Mid-point Dropper) will be the middle of the tonal range. You can also enter a value (5 to 250). - The point clicked with (White-point Dropper) will be the brightest point.
Page 108: Adjusting Tone Curve
Adjusting Tone Curve In ScanGear (scanner driver)'s Advanced Mode tab, click (Tone Curve Settings). Note Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
Page 109 Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward the highlight of the output side, resulting in a bright-toned image when viewed on a monitor.
Page 110 Reverse the negative/positive image (Downward-sloping line) The input and output sides are reversed, resulting in a negative-positive inverted image. Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.
Page 111: Setting Threshold
Setting Threshold The brightness of color and grayscale images is expressed in a value between 0 and 255. However, in creating black and white images, all colors are mapped to either black (0) or white (255). "Threshold" is the borderline value that determines a color as black or white. By adjusting the threshold level, you can sharpen text in a document or reduce show-through in newspapers.
Page 112: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab...
Page 113: Basic Mode Tab
Basic Mode Tab This mode allows you to scan easily by following the on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note The displayed items vary by document type and view. (1) Settings and Operation Buttons •...
Page 114 Note When you select a document type, the unsharp mask function will be active. The image adjustment function which adjusts images based on the document type will also be active. If you select Magazine (Color), the descreen function will be active. •...
Page 115 Output size options vary by the item selected in Destination. • Flexible Allows you to freely adjust the cropping frames (scan areas). In thumbnail view Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually.
Page 116 appears in Output Size List. Click Save to save the items listed in Output Size List. Delete To delete an item, select it in Output Size List and click Delete. Click Save to save the items listed in Output Size List. Important You cannot delete predefined output sizes such as A4 and 1024 x 768 pixels.
Page 117 Sharpens text in a document or magazine for better readability. Important Scanning may take longer than usual when this checkbox is selected. The color tone may change from the source image due to corrections. In that case, deselect the checkbox and scan. Correction may not be applied properly if the scan area is too small.
Page 118 You can adjust or rotate preview images. The buttons displayed on the Toolbar vary by view. In thumbnail view In whole image view • (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area • (Rotate Left) Rotates the preview image 90 degrees counter-clockwise.
Page 119 • (Select All Cropping Frames) Available when two or more cropping frames are specified. Turns the cropping frames into thick broken lines and applies the settings to all of them. • (Remove Cropping Frame) Removes the selected cropping frame. • (Information) Displays the version of ScanGear and the current scan settings (document type, etc.).
Page 120 Note When multiple images are previewed, different outlines indicate different selection status. Focus Frame (thick blue outline): The displayed settings will be applied. Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously. You can select multiple images by clicking them while pressing the Ctrl key.
Page 121: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
Page 122 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 123 Note You can also zoom in on an image by double-clicking the frame. Double-click the frame again to return the display to its non-magnified state. In whole image view Rescans the image in the area specified with a cropping frame at higher magnification. Note Zoom rescans the document and displays high-resolution image in Preview.
Page 124 It will take time to process the images if the total size of the scanned images exceeds a certain size. In that case, a warning message appears; it is recommended that you reduce the total size. To continue, scan in whole image view. •...
Page 125 Allows you to zoom in on the Preview area by clicking the image. Right-click the image to zoom out. • (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. - The result will be reflected in the scanned image. - The image returns to its original state when you preview again. •...
Page 126 • (Open Guide) Opens this page. (3) Preview Area • Preview Area This is where a trial image appears after you click Preview. You can also check the results of the settings (image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."...
Page 127 Note You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode...
Page 128: Input Settings
Input Settings Input Settings allows you to set the following items: • Select Source The type of document to be scanned is displayed. • Paper Size Select the size of the document to be scanned. This setting is available in whole image view only.
Page 129 Select this mode to scan color documents or to create color images. This mode renders the image in 256 levels (8 bit) of R(ed), G(reen), and B(lue). • Grayscale Select this mode to scan black and white photos or to create black and white images. This mode renders the image in 256 levels (8 bit) of black and white.
Page 130: Output Settings
Output Settings Output Settings allows you to set the following items: • Output Resolution Select the resolution to scan at. The higher the resolution (value), the more detail in your image. Select a resolution from the options displayed by clicking the button, or enter a value within the range of 25 dpi to 19200 dpi (in 1 dpi increments).
Page 131 Note To enlarge/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %. Although the maximum value available for % depends on the Output Resolution, it can be specified for up to 19200 dpi (the maximum available output resolution). •...
Page 132 Note Save up to 10 items for each destination. An error message appears when you enter a value outside the setting range. Enter a value within the range displayed in the message. Note Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames. For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview...
Page 133: Image Settings
Image Settings Important Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone may be adversely affected. Image correction results may not be reflected in the preview image. Note Selectable settings depend on Color Mode settings. Scanning may take longer than usual when you use Image Settings.
Page 134 • Magazine Applies Image Adjustment suitable for magazines. • Document Applies Image Adjustment suitable for text documents. Important You can set Image Adjustment after preview. You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note If the image is not adjusted properly with Auto, specify the document type.
Page 135 pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. • OFF Moire will not be reduced. • ON Reduces moire. It is recommended that you normally select this setting. Note Even if Descreen is set to ON, some moire effects may remain if Unsharp Mask is set to ON.
Page 136 Select this to correct a small amount of fading and colorcast. • Medium It is recommended that you normally select this setting. • High Select this to correct a large amount of fading and colorcast. This can affect the tone of the image.
Page 137 • Low Select this when the effect level is too strong with the medium setting. • Medium It is recommended that you normally select this setting. • High Select this when the effect level is too weak with the medium setting. Important Do not place objects that weigh 4.4 lbs (2.0 kg) or more on the Platen.
Page 138 Note Cover the document with black cloth if white spots, streaks, or colored patterns appear in scan results due to ambient light entering between the document and the Platen. If the shadow is not corrected properly, adjust the cropping frame (scan area) on the preview image.
Page 139: Color Adjustment Buttons
Color Adjustment Buttons The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Important The Color Adjustment Buttons are not available when you select Color Matching on the Color Settings tab of the Preferences dialog box.
Page 140 Adjusting Brightness and Contrast • (Histogram) A histogram allows you to see the data concentration at each brightness level of an image. You can specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and expand the middle of the tonal range of the image. Adjusting Histogram •...
Page 141 • Custom You can name and save a set of tone curve and threshold settings of the Color Adjustment Buttons. Select Add/Delete... from the pull-down menu; when Color Mode is set to anything but Black and White, the Add/Delete Tone Curve Settings dialog box opens; when Color Mode is Black and White, the Add/Delete Threshold Settings dialog box opens.
Page 142: Preferences Dialog Box
Preferences Dialog Box Click Preferences... in the ScanGear (scanner driver) screen to open the Preferences dialog box. In the Preferences dialog box, you can make advanced settings to ScanGear functions via the Scanner, Preview, Scan, and Color Settings tabs. Scanner Tab Allows you to set the quiet mode, auto power settings, folder in which to save images temporarily, and music file to play during or at the end of a scan.
Page 143: Scanner Tab
Scanner Tab On the Scanner tab, you can specify the following settings. • Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note If the machine is off or bi-directional communication is disabled, a message may appear because the computer cannot collect the machine status.
Page 144 Click Settings... to set the quiet mode. Note You can set the quiet mode from the operation panel of the machine, the printer driver, or ScanGear. No matter how the setting is made, it applies to operations from the operation panel of the machine or when printing/scanning from a computer, etc.
Page 145 - Audio file (*.wav, *.aif, *.aiff) - MP3 file (*.mp3) • Calibration Settings When you set Execute at Every Scan to ON, the scanner will be calibrated every time before previewing and scanning, to reproduce correct color tones in scanned images. Note Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in some cases (such as immediately after you turn the machine on).
Page 146: Preview Tab
Preview Tab On the Preview tab, you can specify the following settings. • Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. • Automatically Execute Preview ScanGear will automatically start previewing at startup. •...
Page 147 A cropping frame of the same size as the last used cropping frame will be displayed after previewing. • None No cropping frame will be displayed after previewing. • Cropping Size for Thumbnail View Select the cropping size for thumbnails of scanned documents. •...
Page 148: Scan Tab
Scan Tab On the Scan tab, you can specify the following settings. • Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. • Close ScanGear automatically Select this to return to the original application when scanning is completed. •...
Page 149: Color Settings Tab
Color Settings Tab On the Color Settings tab, you can specify the following settings. • Color Adjustment Select one of the following. You can select one when Color Mode is Color or Grayscale. • Recommended Select this to vividly reproduce the tone of a document on the screen. It is recommended that you normally select this setting.
Page 150 Note Color Matching is available when ScanGear, monitor, color management-compliant application (such as Adobe Photoshop), and printer are set up correctly. Refer to the corresponding manual for the monitor, printer, and application settings. • Monitor Gamma By setting the gamma value of a monitor, you can adjust the input data to the brightness characteristics of the monitor.
Page 151: Placing Items (When Scanning From A Computer)
Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important Do not place objects on the document cover.
Page 152 Important Important Large items (such as A4 size photos) that Refer to "Loading Originals" for your cannot be placed away from the edges/ model from Home of the Online arrow (alignment mark) of the platen may Manual for details on the portions in be saved as PDF files.
Page 153: Adjusting Cropping Frames (Scangear)
Adjusting Cropping Frames (ScanGear) "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the image(s) displayed in the Preview area of the screen.
Page 154 (2) Thin cropping frame - In thumbnail view Output size, image corrections, and other settings on the Basic Mode tab or Advanced Mode tab will be applied. - In whole image view Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode tab will not be applied.
Page 155 In whole image view Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame will be the unselected cropping frame. You can create multiple cropping frames and apply different scan settings to each cropping frame.
Page 156 To delete a cropping frame, click an area outside the cropping frame on an image. In whole image view To delete a cropping frame, select it and click (Remove Cropping Frame) on the Toolbar. Alternatively, press the Delete key. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted simultaneously.
Page 157: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 158 Applications with Restrictions on Use • If you start Media Center included in Windows XP Media Center Edition 2005, you may not be able to scan using the operation panel of the machine. In that case, restart the computer. • You cannot scan images with Media Center included in Windows XP Media Center Edition 2005.
Page 159: Useful Information On Scanning
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats Color Matching...
Page 160: Adjusting Cropping Frames In The Image Stitch Window
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area.
Page 161: Resolution
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi).
Page 162 Attaching to e-mail Color, Grayscale, or 150 dpi Black and White Scanning text using OCR Color or Grayscale 300 dpi Important If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory.
Page 163: Data Formats
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
Page 164: Color Matching
Color Matching "Color Matching" is the act of making adjustments so that the color tones match between the original item, the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown below. Example: When sRGB is selected as the output profile (target) Input Profile (Source) Scanner...
Page 165: Ij Network Scanner Selector Ex Menu And Setting Screen
Select the Search charm, then click IJ Network Scanner Selector EX from the displayed screen. Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX. Menu...
Page 166 • Settings... The Scan-from-PC Settings screen appears. You can select the model you want to use. • About Displays the version information. • Exit Exits IJ Network Scanner Selector EX; (Enabled) or (Disabled) disappears from the notification area on the desktop. Scan-from-PC Settings Screen Your scanner or printer must be selected with IJ Network Scanner Selector EX before scanning over a network.
Page 167 You can select up to three scanners and printers in total at the same time. Selecting a scanner or printer automatically enables scanning from the operation panel. • Instructions Opens this guide. Important When using a model with which you cannot scan over a network from the operation panel, Scan-from-Operation-Panel Settings may appear in the Scan-from-PC Settings screen;...
Page 168: Uninstalling Ij Network Scanner Selector Ex
1. Select the Search charm, then click Control Panel from the displayed screen. 2. Click Programs and Features. 3. Select Canon IJ Network Scanner Selector EX from the program list, then click Uninstall/Change. Note If the User Account Control screen appears, click Continue.
Page 169 Note When the message prompting you to restart your computer appears, click OK to restart your computer.
Page 170: Other Scanning Methods
Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only)
Page 171: Scanning With Wia Driver
If you have more than one scanner or printer, a scanner selection screen may appear. Double-click the scanner you want to use. For USB connection: Canon XXX series (where "XXX" is the model name) For network connection: XXX series_MAC address (where "XXX" is the model...
Page 172 Specify the settings. • Scanners The currently set product name is displayed. To change the scanner, click Change... and select the product you want to use. • Profile Select Photo (Default) or Documents according to the item to be scanned. To save a new Profile, select Add profile..
Page 173 Important When using the scanner or printer with network connection, you cannot specify Brightness, Contrast, and Preview or scan images as separate files. Click Preview to preview the image. The preview image appears on the right. Click Scan. When scanning is completed, the scanned image appears in the application. Scanning with WIA Driver 1.0 The following is an example of scanning using "Paint."...
Page 174 the contrast of the image, thus sharpening the image. You can also enter a value (-127 to 127). • Resolution (DPI) Enter the resolution. Specify a value between 50 dpi and 600 dpi. Resolution Note When using the scanner or printer with network connection, the following resolutions can be specified.
Page 175: Scanning Using The Control Panel (Windows Xp Only)
WIA driver. From the Start menu, select Control Panel. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name). The Scanner and Camera Wizard dialog box appears. Click Next. Select Picture type according to the item to be scanned.
Page 176 • Brightness Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). • Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image.
Page 177: Placing Items (When Scanning From A Computer)
Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important Do not place objects on the document cover.
Page 178 Important Important Large items (such as A4 size photos) that Refer to "Loading Originals" for your cannot be placed away from the edges/ model from Home of the Online arrow (alignment mark) of the platen may Manual for details on the portions in be saved as PDF files.
Page 179: Network Scan Settings
If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search charm, then search for "IJ Network Scanner Selector EX". Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX.
Page 180 Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. Note For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. Click Settings... to use another scanner connected to a network.
Page 181 The IJ Scan Utility main screen reappears. You can scan via a network connection. Note If your scanner or printer does not appear, check the following, click OK to close the screen, then reopen it and try selecting again. MP Drivers is installed Network settings of your scanner or printer is completed after installing the MP Drivers Network communication between your scanner or printer and computer is enabled...
Page 182 MG3500 series Online Manual Troubleshooting English...
Page 183 Contents Troubleshooting........... 7 Problems with Network Communication.
Page 184 Printed Paper Curls or Has Ink Blots..........49 Paper Is Smudged/Printed Surface Is Scratched.
Page 185 About Errors/Messages Displayed......... . . 92 If an Error Occurs.
Page 186 1890..............140 2100.
Page 187 6933..............174 6936.
Page 188: Troubleshooting
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning...
Page 189: Problems With Network Communication
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
Page 190: Problems With The Machine While Using With Network
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
Page 191: The Machine Stopped Working Suddenly
The Machine Stopped Working Suddenly Cannot Communicate with the Machine After the Network Settings Are Changed Cannot Communicate with the Machine over the Wireless LAN Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine After the Network Settings Are Changed Wait until the IP address is assigned to the computer.
Page 192 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 193: Ink Remaining Level Is Not Displayed On Printer Status Monitor Of The Machine
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
Page 194: Printing Speed Is Slow
Printing Speed Is Slow The machine may be printing out or scanning a large job issued from another Check1 computer. Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
Page 195: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website.
Page 196: Cannot Detect A Machine On A Network
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN...
Page 197: Cannot Detect The Machine When Setting Up Network Communication
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1...
Page 198: Cannot Detect The Machine During Wireless Lan Setup: Check 1
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view any web pages on your computer. If you cannot view any web pages: Configure the computer and network device.
Page 199: Cannot Detect The Machine During Wireless Lan Setup: Check 2
• When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * On the Setup CD-ROM, select win > Driver > DrvSetup, then set the security software to allow the file Setup.exe or Setup64.exe to access the network.
Page 200: Cannot Detect The Machine During Wireless Lan Setup: Check 3
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
Page 201: The Machine Cannot Be Detected In The Wireless Lan
If not, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. When using IJ Network Tool, click Update to search for the printer again. Check5 Canon IJ Network Tool Screen When searching for a printer over a network, make sure that the machine is Check6 associated with the port.
Page 202 Make sure that the firewall of the security software is disabled. Check13 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 203: Other Problems With Network
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily How to Restore the Machine's Network Settings to Factory Default...
Page 204: Forgot An Access Point Name, Ssid, Or A Network Key
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) How to Set a WEP/WPA/WPA2 Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 205: The Message Is Displayed On The Computer Screen During Setup
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up.
Page 206: The Admin Password Set To The Machine Was Forgotten
The Admin Password Set to the Machine Was Forgotten Initialize the LAN settings. How to Restore the Machine's Network Settings to Factory Default After initializing the LAN settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Page 207: Checking Information About The Network
To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
Page 208 "XXX.XXX.XXX.XXX" is the IP address of the target device. If the communication is available, a message such as the following is displayed. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available. Checking the Network Setting Information To check the IP address or the MAC address of the machine, print out the network setting information using the operation panel of the machine.
Page 209: Packets Are Sent Steadily
IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop, then select Disable Canon IJ Network Scanner Selector EX.
Page 210: How To Restore The Machine's Network Settings To Factory Default
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Page 211: Problems With Printing
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed...
Page 212: Printing Does Not Start
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
Page 213 Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the Printer column is selected for Print to the following port(s).
Page 214: Paper Jams
Paper Jams When paper is jammed, the Alarm lamp flashes orange and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Page 215: Paper Does Not Feed Properly/"No Paper" Error Occurs
Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
Page 216 * After printing is finished, disable the setting for preventing double-feed of plain paper; otherwise, the setting is applied from the next time. • To set by using the operation panel Press and hold the Stop button until the Alarm lamp flashes 12 times, release the button, then press the Color button to enable the Prevent paper double-feed function.
Page 217: Cannot Print Properly With Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Duplex Printing and Automatic check boxes are selected on the Page Setup sheet in the printer driver setup window. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
Page 218: Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Page 219: Problems With Printing Quality
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
Page 220: Print Results Not Satisfactory
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
Page 221: Cannot Print To End Of Job
Cannot Print to End of Job Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
Page 222: Part Of The Page Is Not Printed
Part of the Page Is Not Printed When performing automatic duplex printing, the reason below is possible. Check When performing automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm narrower than the usual. For this reason, the bottom of the page may not be printed.
Page 223: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks...
Page 224 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Page 225 Clean the platen glass. Cleaning the Platen Glass and Document Cover Make sure that the original is properly loaded on the platen glass. Check7 Loading Originals Is the original loaded with the side to be copied facing down on the platen Check8 glass? Did you copy a printout done by this machine?
Page 226: Colors Are Unclear
Colors Are Unclear Is the Nozzle Check Pattern printed properly? Check1 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Page 227: Lines Are Misaligned
Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 228: Line Does Not Print Or Prints Partially
Line Does Not Print or Prints Partially Is the Page Layout Printing performed or the Binding margin function used? Check1 When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Is the size of the print data extremely large? Check2 Click Print Options on the Page Setup sheet on the printer driver.
Page 229: Image Does Not Print Or Prints Partially
Image Does Not Print or Prints Partially Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
Page 230: Printed Paper Curls Or Has Ink Blots
Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
Page 231: Paper Is Smudged/Printed Surface Is Scratched
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
Page 232 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
Page 233 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. Reduce the intensity setting in the printer driver and try printing again. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
Page 234: Back Of The Paper Is Smudged
Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
Page 235: Vertical Lines Are Printed On The Sides Of The Printout
Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
Page 236: Colors Are Uneven Or Streaked
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Page 237 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Page 238: Ink Is Not Ejected
Ink Is Not Ejected When a FINE cartridge runs out of ink, replace it with a new one. Check1 Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover, then the head cover opens.
Page 239 Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems...
Page 240: Problems With Scanning
Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory."...
Page 241: Scanner Does Not Work
Scanner Does Not Work Check 1: Make sure that your scanner or printer is turned on. Check 2: Connect the USB cable to a different USB port on the computer. Check 3: If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer.
Page 242: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Check 1: Make sure that MP Drivers is installed. If not installed, install MP Drivers from the Setup CD-ROM or the web page. Check 2: Select your scanner or printer on the application's menu. Important If your scanner or printer name is displayed multiple times, select the one that does not include WIA.
Page 243: Error Message Appears And The Scangear (Scanner Driver) Screen Does Not Appear
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Check 1: Make sure that your scanner or printer is turned on. Check 2: Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 3: Connect the USB cable to a different USB port on the computer.
Page 244: Cannot Scan Multiple Items At One Time
Cannot Scan Multiple Items at One Time Check 1: Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2: Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 245: Cannot Scan Properly With Auto Scan
Cannot Scan Properly with Auto Scan Check 1: Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2: Multiple items scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually.
Page 246: Slow Scanning Speed
Slow Scanning Speed Check 1: To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Resolution Check 2: Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Settings" for your model from Home of the Online Manual for details. Check 3: In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
Page 247: There Is Not Enough Memory." Message Is Displayed
"There is not enough memory." Message Is Displayed Check 1: Exit other applications and try again. Check 2: Reduce the resolution or output size and scan again. Resolution...
Page 248: Computer Stops Operating During Scanning
Computer Stops Operating during Scanning Check 1: Restart the computer, reduce the output resolution in ScanGear (scanner driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Check 2: Delete unnecessary files to obtain sufficient free hard disk space, then scan again.
Page 249: Scanner Does Not Work After Upgrading Windows
• Step 2: Uninstall IJ Scan Utility. • Windows 8: Click the Settings charm > Control Panel > Programs > Uninstall a program. Double-click Canon IJ Scan Utility. When a confirmation appears, click Yes. When uninstallation is complete, click OK. IJ Scan Utility is deleted.
Page 250 • Windows XP: From the Start menu, select Control Panel > Add or Remove Programs. Select Canon IJ Scan Utility, then click Change/Remove. When a confirmation appears, click Yes. When uninstallation is complete, click OK. IJ Scan Utility is deleted.
Page 251: Scanned Image Does Not Open
Scanned Image Does Not Open Check: If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Page 252: Scan Results Not Satisfactory
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
Page 253: Scan Quality (Image Displayed On The Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1: Increase the scanning resolution if the image is jagged. Resolution Check 2: Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3: If moire (stripe pattern) appears, take the following measures and scan again.
Page 254 Correction, etc. in Image Settings on the Advanced Mode tab of ScanGear. Refer to "Image Settings" for your model from Home of the Online Manual for details. Check 7: If the color tone of images is different from the original document, take the following measures and scan again.
Page 255: Scanned Image Is Surrounded By Extra White Areas
Scanned Image Is Surrounded by Extra White Areas Check: Specify the scan area. Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.
Page 256: Cannot Scan At The Correct Size
Cannot Scan at the Correct Size Check: Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer)
Page 257: Item Is Placed Correctly, But The Scanned Image Is Slanted
Item Is Placed Correctly, but the Scanned Image Is Slanted Check: When Document or Magazine is selected for the item type, deselect the Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
Page 258: Scanned Image Is Enlarged (Reduced) On The Computer Monitor
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1: Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Note You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Page 259: Software Problems
Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E- mail Client...
Page 260: The E-Mail Client You Want To Use Does Not Appear In The Screen For Selecting An E-Mail Client
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client Check: Check that the e-mail client's MAPI is enabled. Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e- mail.
Page 261: Problems With The Machine
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintendedly Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection Printer Status Monitor Is Not Displayed...
Page 262: The Machine Cannot Be Powered On
The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 2 minutes.
Page 263: The Machine Turns Off Unintendedly
The Machine Turns Off Unintendedly Deactivate the setting to turn the unit off automatically. Check The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Auto Power Off.
Page 264: Cannot Connect To Computer With A Usb Cable Properly
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1.
Page 265: Cannot Communicate With The Machine With Usb Connection
Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
Page 266: Printer Status Monitor Is Not Displayed
Printer Status Monitor Is Not Displayed Is the printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
Page 267: Problems With Installation/Downloading
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool...
Page 268: Cannot Install The Mp Drivers
Cannot Install the MP Drivers • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left.
Page 269 Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Make sure that the USB cable is securely plugged in to the machine and the Check1 computer. Follow the procedure below to connect the machine and the computer Check2 again.
Page 270: Easy-Webprint Ex Does Not Start Up Or Easy-Webprint Ex Menu Does Not Appear
Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website. Note •...
Page 271: How To Update Mp Drivers In Network Environment
How to Update MP Drivers in Network Environment Download the latest MP Drivers in advance. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. After uninstalling the MP Drivers, install the latest MP Drivers according to the regular procedure. When the connection method selection screen is displayed, select Use the printer with wireless LAN connection.
Page 272: Uninstalling Ij Network Tool
1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows 7 or Windows Vista: 1.
Page 273: About Errors/Messages Displayed
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed...
Page 274: If An Error Occurs
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes orange and a Support Code (error number) is displayed on the computer screen.
Page 275 10 flashes Loaded paper is not compatible with automatic duplex printing. 1310 11 flashes Cannot perform automatic duplex printing with the current paper size 4103 setting. 12 flashes You cannot print the contents on CREATIVE PARK PREMIUM. 4100 13 flashes The ink may have run out.
Page 276 • When a Support Code and a message are displayed on the computer screen: Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code. Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed.
Page 277: A Message Is Displayed
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
Page 278 Properties. 4. Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the Printer column is selected for Print to the following port(s).
Page 279 Follow the procedure below to check the status of the device. 1. Open the Device Manager on your computer as shown below. If the User Account Control screen is displayed, follow the on-screen instructions. • In Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound >...
Page 280 • If you agree to participate in the survey program: Click Agree, then follow the on-screen instructions. The printer usage information will be sent via the Internet. If you have followed the on-screen instructions, the information will be sent automatically from the second time onward and the confirmation screen will not be displayed again.
Page 281 This dialog box appears when administrative rights are required to perform a task. If you are logged on to an administrator account, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will be displayed at the time of the next survey.
Page 282: If You Cannot Resolve The Problem
If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
Page 283: Support Code List
Support Code List (MG3510, MG3520, MG3540, MG3550, MG3560, MG3570, MG3580) The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Page 284 • A000 to ZZZZ B200 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Page 285: Support Code List (When Paper Is Jammed)
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot: 1300 • If you can see the jammed paper at the front tray/If you cannot see the jammed paper either at the paper output slot or at the front tray: 1303 •...
Page 286 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
Page 287 Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. • We recommend you use paper other than A5 sized one to print documents with photos or graphics; otherwise, the printout may curl and cause paper exit jams. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 288 1303 Cause Paper is jammed inside the machine at the transport unit. Action If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot or at the front tray, remove the paper from the transport unit. Remove the paper following the procedure below.
Page 289 5. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper.
Page 290 7. Plug the machine back in and turn the machine back on. 8. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 291 1304 Cause Paper is jammed when performing automatic duplex printing. Action If the paper is jammed when performing automatic duplex printing, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
Page 292 6. Push the open lever to open the transport unit. When you open the transport unit, support the machine with your hand so that it does not fall down. 7. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note •...
Page 293 Note • After you close the transport unit, take back the machine in original position at once. 9. Plug the machine back in and turn the machine back on. 10. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
Page 294: Paper Is Jammed Inside The Machine
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
Page 295 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed.
Page 296 If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? • Does the little piece of paper remain inside the machine? •...
Page 297: In Other Cases
In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Is the paper curled? Check2 Load the paper after correcting its curl.
Page 298 1003 Cause The machine is out of paper, or paper does not feed. Action Reload the paper and press the machine's Black or Color button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
Page 299 1200 Cause The paper output cover is open. Action Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
Page 300 1202 Cause The paper output cover is open. Action Close the paper output cover.
Page 301 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
Page 302 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Pressing the Black or Color button will eject the paper and restart printing from the front side of the next paper.
Page 303 1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 304 1403 Cause Appropriate FINE cartridge is not installed. Action Install the appropriate FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 305 1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
Page 306 1486 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
Page 307 1487 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
Page 308 1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
Page 309 1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
Page 310 If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Page 311 1687 Cause The FINE cartridge is not installed properly. Action Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover. If the error is not resolved, remove the FINE cartridges, then install them again.
Page 312 1688 Cause The ink has run out. Action Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled.
Page 313 1702 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 314 1703 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 315 1704 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 316 1705 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 317 1712 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 318 1713 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 319 1714 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 320 1715 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
Page 321 1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
Page 322 2100 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the machine's Black or Color button. If you want to cancel printing, press the machine's Stop button.
Page 323 2101 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the machine's Black or Color button. If you want to cancel printing, press the machine's Stop button.
Page 324 2102 Cause The machine has detected that the paper has been fed aligned to one side. Action Load the paper into the center of the front tray, then slide the paper guides to align with the both edges of the paper stack. Press the machine's Black or Color button to dismiss the error.
Page 325 2103 Cause The machine cannot detect the paper size. Action Press the machine's Stop button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI.
Page 326 2900 Cause Scanning the print head alignment sheet has failed. Action Press the machine's Black or Color button to dismiss the error. Check the following points, perform Automatic Print Head Alignment again. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
Page 327 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
Page 328 4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
Page 329 4103 Cause Cannot perform automatic duplex printing with the current paper size setting. Action Press the machine's Stop button, to cancel printing. Then, change the paper size setting and print again.
Page 330 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 331 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 332 5100 Cause Printer error has occurred. Action Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. If the problem is not resolved, contact the service center. Important •...
Page 333 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 334 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 335 5B02 Cause Printer error has occurred. Action Contact the service center.
Page 336 5B03 Cause Printer error has occurred. Action Contact the service center.
Page 337 5B04 Cause Printer error has occurred. Action Contact the service center.
Page 338 5B05 Cause Printer error has occurred. Action Contact the service center.
Page 339 5B12 Cause Printer error has occurred. Action Contact the service center.
Page 340 5B13 Cause Printer error has occurred. Action Contact the service center.
Page 341 5B14 Cause Printer error has occurred. Action Contact the service center.
Page 342 5B15 Cause Printer error has occurred. Action Contact the service center.
Page 343 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 344 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 345 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 346 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 347 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 348 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 349 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 350 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 351 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 352 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 353 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 354 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 355 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 356 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 357 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 358 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 359 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 360 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 361 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 362 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 363 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 364 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 365 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
Page 366 B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
Page 367 MG3500 series Online Manual Printing Copying English...
Page 368 Contents Printing............Printing from a Computer.
Page 369 Canon IJ Status Monitor Description........
Page 370: Printing
Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 371: Printing From A Computer
Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
Page 372: Printing With Application Software That You Are Using (Printer Driver)
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
Page 373: Printing With Easy Setup
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this machine. Check that the machine is turned on Load paper on the machine Open the printer driver setup window Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited...
Page 374 Important The print quality settings that can be selected may differ depending on a printing profile. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose.
Page 375 Important When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. In the Commonly Used Settings window, click Save...
Page 376: Setting The Media Type With The Printer Driver
Photo Paper Plus Semi-gloss Photo Paper Glossy <GP-501/GP-601> Glossy Photo Paper Matte Photo Paper <MP-101> Matte Photo Paper Canon genuine papers (Business Letter Printing) Media name <Model No.> Media Type in the printer driver High Resolution Paper <HR-101N> High Resolution Paper Canon genuine papers (Original Products) Media name <Model No.>...
Page 377: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards...
Page 378: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 379 Note If Normal-size is selected for Page Layout, then Automatically reduce large document that the printer cannot output is displayed. Normally, you can leave the Automatically reduce large document that the printer cannot output check box checked. During printing, if you do not want to reduce large documents that cannot be printed on the printer, uncheck the check box.
Page 380: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. Open the printer driver setup window Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed.
Page 381 • Print from Last Page: /Collate: • Print from Last Page: /Collate: Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 382 These settings can be used in combination with Normal-size, Borderless, Fit-to-Page, Scaled, Page Layout, and Duplex Printing.
Page 383: Setting The Stapling Margin
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: Open the printer driver setup window Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
Page 384 Note The printer automatically reduces the print area depending on the staple position margin. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important Stapling Side and Specify Margin...
Page 385: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created.
Page 386 Click OK when the confirmation message appears. When a message prompting you to change the media type appears, select a media type from the list and click OK. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list.
Page 387 Note When Plain Paper is selected for Media Type on the Main tab, borderless printing is not recommended. Therefore, the message for media selection appears. When you are using plain paper for test printing, select Plain Paper, and click OK. Expanding the Range of the Document to Print Setting a large amount of extension allows you to perform borderless printing with no problems.
Page 388: Fit-To-Page Printing
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: Open the printer driver setup window Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 389 reduced. When the Printer Paper Size is larger than the Page Size, the page image will be enlarged. The current settings are displayed in the settings preview on the left side of the printer driver. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Page 390: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: Open the printer driver setup window Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 391 When the printer paper size is smaller than the Page Size, the page image will be reduced. When the printer paper size is larger than the Page Size, the page image will be enlarged. • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 392 Click OK. When you execute print, the document will be printed with the specified scale. Important When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver.
Page 393: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: Open the printer driver setup window Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab.
Page 394 If necessary, click Specify..., specify the following settings in the Page Layout Printing dialog box, and click OK. Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list.
Page 395: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing Open the...
Page 396 Select the size of the paper loaded in the machine from the Printer Paper Size list. This completes the setup for dividing the document into 2 and performing tiling/poster printing. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK.
Page 397 Complete the setup Click OK on the Page Setup tab. When you execute print, the document will be divided into several pages during printing. Printing Only Specific Pages If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the procedure below: Set the print range In the settings preview on the left of the Page Setup tab, click the pages that do not...
Page 398 Important Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
Page 399: Booklet Printing
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. The procedure for performing booklet printing is as follows: Open the printer driver setup window...
Page 400 Click Specify... and specify the following settings in the Booklet Printing dialog box, and then click OK. Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank.
Page 401: Duplex Printing
Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. Open the printer driver setup window Set automatic duplex printing...
Page 402 When you perform duplex printing, the print area of the document becomes slightly narrower than usual and the document may not fit on one page. Click Print Area Setup..., select one of the following process methods, and then click Use normal-size printing Print without reducing the page.
Page 403 Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. Set the margin width If necessary, click Specify Margin...
Page 404 Duplex Printing can be performed only when one of the following paper sizes is selected from Page Size on the Page Setup tab. • Letter 8.5"x11" 22x28cm, A4 After printing the front page, there is an ink drying wait time before starting to print the back page (Operation stops temporarily).
Page 405: Stamp/Background Printing
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Page 406 Note With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab.
Page 407 Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified stamp. Printing a Background Two bitmap files are pre-registered as samples. Open the printer driver setup window Click Stamp/Background... on the Page Setup tab The Stamp/Background dialog box opens.
Page 408 Related Topics Registering a Stamp Registering Image Data to be Used as a Background...
Page 409: Registering A Stamp
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp Open the...
Page 410 Note With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. Click Define Stamp... The Stamp Settings dialog box opens. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type.
Page 411 Important Stamp Text appears grayed out and is unavailable when Date/Time/User Name is selected. • Placement tab Select the stamp position from the Position list. You can also select Custom from the Position list and specify coordinates for X-Position and Y-Position. You can also change the stamp position by dragging the stamp in the preview window.
Page 412 Click Save overwrite on the Save settings tab. When you want to save the stamp with a different title, type a new title in the Title box and click Save. Click OK when the confirmation message appears. Complete the setup Click OK.
Page 413: Registering Image Data To Be Used As A Background
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
Page 414 Note With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and Background cannot be used. Click Select Background... The Background Settings dialog box opens. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed.
Page 415 Note Spaces, tabs, and returns cannot be entered at the beginning or end of a title. Complete the setup Click OK, then it returns to Stamp/Background dialog box. The registered title appears in the Background list. Changing and Registering Some Background Settings Select the background for which the settings are to be changed Select the Background check box in the Stamp/Background dialog box.
Page 416 Complete the setup Click OK, then it returns to Stamp/Background dialog box.
Page 417: Setting Up Envelope Printing
Setting Up Envelope Printing If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. The procedure for performing envelope printing is as follows: Load envelope on the machine...
Page 418 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to...
Page 419: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the machine Open the printer driver setup window Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or Hagaki.
Page 420 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ status monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 421: Displaying The Print Results Before Printing
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
Page 422: Setting Paper Dimensions (Custom Size)
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
Page 423 Set the custom paper size Specify Units, and enter the Width and Height of the paper to be used. Then click Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified paper size.
Page 424: Editing The Print Document Or Reprinting From The Print History
History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document. The procedure for using the Canon IJ XPS Preview is as follows:...
Page 425 Check the Preview before printing check box on the Main tab. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
Page 426 Check the preview before printing. Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note You can rename Document Name to any name.
Page 427 Click Print. When you execute print, the printer uses the specified settings to print the data. Reprinting from the Print History When you click Save Print History on the File menu to enable the setting, the document printed from the preview is saved, and you can reprint the document with the same settings. Displaying the print history Open the printer driver setup...
Page 428: Changing The Print Quality And Correcting Image Data
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...
Page 429: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: Open the printer driver setup window Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
Page 430 Important Certain print quality levels cannot be selected depending on the settings of Media Type. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 431: Printing A Color Document In Monochrome
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. Open the printer driver setup window Set grayscale printing Check the Grayscale Printing check box on the Main tab.
Page 432 When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software. Note During Grayscale Printing, color inks may be used as well as black ink.
Page 433: Specifying Color Correction
You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
Page 434 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used.
Page 435 Adjusting Colors with the Printer Driver Printing with ICC Profiles...
Page 436: Optimal Photo Printing Of Image Data
Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
Page 437 Printing with ICC Profiles Describes the procedure for printing by using the color space of Adobe RGB or sRGB effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data. The method for setting up the printer driver differs depending on the application software to be used.
Page 438: Adjusting Colors With The Printer Driver
You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
Page 439 Click OK on the Main tab. When you execute print, the printer driver adjusts the colors when printing the data. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 440: Printing With Icc Profiles
Specify an ICC Profile from the Application Software and Print the Data When you print the editing and touch-up results of Adobe Photoshop, Canon Digital Photo Professional, or any application software that allows you to specify input and printing ICC profiles, you print by effectively using the color space of the input ICC profile specified in the image data.
Page 441 Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness, Intensity, and Contrast settings, and then click OK. Complete the setup Click OK on the Main tab. When you execute print, the machine uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
Page 442 Select the input profile Select an Input Profile that matches the color space of the image data. • For sRGB data or data without an input ICC profile: Select Standard. • For Adobe RGB data: Select Adobe RGB (1998). Important When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid.
Page 443 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 444: Adjusting Color Balance
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
Page 445 The Manual Color Adjustment dialog box opens. Adjust color balance There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger.
Page 446 Important Adjust the slider gradually. Complete the setup Click OK on the Main tab. When you execute print, the document is printed with the adjusted color balance. Important When the Grayscale Printing check box on the Main tab is checked, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Page 447: Adjusting Color Balance Using Sample Patterns (Printer Driver)
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the color balance while looking at the pattern.
Page 448 Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important When the Grayscale Printing check box on the Main tab is checked, Cyan/ Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
Page 449 Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected. Color Variation Between Instances Set the amount of color change between neighboring patterns. Note Large is about double the size of Medium, and Small is about half the size of Medium.
Page 450 Look at the print results and select the image that you like best. Then enter the color balance numbers indicated at the bottom of that image into the Cyan, Magenta, and Yellow fields on the Color Adjustment tab. Clear the Print a pattern for color adjustment check box, and click OK. Note You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity...
Page 451 Related Topics Adjusting Color Balance Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Page 452: Adjusting Brightness
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: You can also set brightness on the Quick Setup tab by choosing Photo Printing under...
Page 453 Select Light, Normal, or Dark for Brightness, and click OK. The current settings are displayed in the settings preview on the left side of the printer driver. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction...
Page 454: Adjusting Intensity
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
Page 455 Moving the Intensity slider to the right intensifies (darkens) the colors, and moving the slider to the left dilutes (brightens) the colors. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 456: Adjusting Contrast
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
Page 457 Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Page 458: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
Page 459 Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Page 460 Color Variation Between Instances Set the amount of color change between neighboring patterns. Note Large is about double the size of Medium, and Small is about half the size of Medium. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box.
Page 461 Note You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
Page 462: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 463: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this machine. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 464: How To Open The Printer Driver Setup Window
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box.
Page 465 Important Opening the printer driver setup window through Printer properties (Windows 8, Windows 7) or Properties (Windows Vista, Windows XP) displays such tabs regarding the Windows functions as the Ports (or Advanced) tab. Those tabs do not appear when opening through Printing preferences or application software. For tabs regarding Windows functions, refer to the user's manual for the Windows.
Page 466: Canon Ij Status Monitor
Canon IJ Status Monitor If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. The Canon IJ Status Monitor is an application software that shows the status of the machine and the progress of printing.
Page 467 In such cases, take the appropriate action as described.
Page 468: Checking The Ink Status From Your Computer
Checking the Ink Status from Your Computer If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. You can check the remaining ink level and the FINE cartridge types for your model.
Page 469: Canon Ij Preview
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 470: Deleting The Undesired Print Job
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
Page 471: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
Page 472 Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
Page 473: Printer Driver Description
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
Page 474: Quick Setup Tab Description
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the machine automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 475 Business Document Select this setting when printing a general document. If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Paper Saving Select this setting to save paper when printing a general document. The 2-on-1 Printing and Duplex Printing check boxes are checked automatically.
Page 476 Icon Select the icon for the printing profile you wish to save. The selected icon appears, with its name, in the Commonly Used Settings list on the Quick Setup tab. Save the paper size setting Saves the paper size to the printing profile in Commonly Used Settings. To apply the saved paper size when the printing profile is selected, check this check box.
Page 477 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
Page 478 To adjust the amount that the document extends beyond the paper, click the Page Setup tab, choose Borderless, and enter the value in Amount of Extension. Grayscale Printing This function converts the data to monochrome data when printing your document. Draft This setting is appropriate for test printing.
Page 479 Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application.
Page 480 Important When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. Always Print with Current Settings Prints documents with the current settings starting from the next print execution.
Page 481 Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile...
Page 482: Main Tab Description
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 483 Draft This setting is appropriate for test printing. Custom Select this when you want to set the printing quality level individually. Set... is enabled and you can open the Custom dialog box to specify custom settings. Set... Open the Custom dialog box. You can then individually set the print quality level. Select Custom for Print Quality to enable this button.
Page 484 Note If you want to use an ICC profile to adjust colors, use the Manual Color Adjustment dialog box to set the profile. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options.
Page 485 Brightness Selects the brightness of your print. You cannot change the levels of pure white and black. However, the brightness of the colors between white and black can be changed. Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity.
Page 486 Intensity/Contrast Prints a pattern that allows you to check the intensity/contrast balance. Important When Grayscale Printing is checked on the Main tab, Cyan/ Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Selects the paper size to be used for pattern printing. This setting is linked to Printer Paper Size on the Page Setup tab.
Page 487 Allows you to select Driver Matching, ICM (ICC Profile Matching), or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
Page 488 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
Page 489 Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing...
Page 490: Page Setup Tab Description
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 491 Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application. Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction.
Page 492 Check this check box to reduce the size when printing the document. Uncheck this check box to print the document with the original document size. Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins.
Page 493 The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings made on the Page Layout Printing dialog box. You can check what the print result will look like before you actually print the data.
Page 494 increases. If you are pasting pages together to create a poster, increasing the number of divisions allow you to create a larger poster. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins. These words serve as guidelines for pasting together the pages into a poster.
Page 495 Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet. Printing only on one side and printing a page border, can also be set in this dialog box. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
Page 496 To perform duplex printing automatically, check this check box. To perform duplex printing manually, uncheck this check box. Print Area Setup... Opens the Print Area Setup dialog box in which you can configure the print area for automatic duplex printing. This button will be enabled if automatic duplex printing is set when Borderless is not selected.
Page 497 Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important If the application used to create your document has a similar function, specify the number of copies with the application without specifying it here. Print from Last Page/Collate Specifies the order in which to print document pages.
Page 498 may be produced or the printing speed may decrease. If these problems occur, checking this check box may resolve the problems. Important Uncheck this check box under normal circumstances. This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box.
Page 499 Print after creating print data by page The print data is created in page units, and printing starts after the processing of one page of print data is complete. If a printed document contains unintended results such as streaks, selecting this check box may improve the results.
Page 500 Note Unit of Print Data Processing tab cannot be used with the XPS printer driver. Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data.
Page 501 Stamp Type Specifies the stamp type. Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. Select Date/Time/User Name to display the creation date/time and user name of the printed document. The setting items in the Stamp tab change depending on the selected type. When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string.
Page 502 Select File... Opens the dialog box to open a file. Click this button to select a bitmap file to be used as a stamp. Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size.
Page 503 Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created. Up to 64 characters can be entered. Note Spaces, tabs, and returns cannot be entered at the beginning or end of a title.
Page 504 Check this check box to print a semi-transparent stamp over the printed document page. Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
Page 505 Layout Method Specifies how the background image is to be placed on the paper. When Custom is selected, you can set coordinates for X-Position and Y- Position. Intensity Adjusts the intensity of the bitmap to be used as a background. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity.
Page 506 Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Uncheck this check box to print a background on all pages.
Page 507: Maintenance Tab Description
Maintenance tab Description The Maintenance tab allows you to perform machine maintenance or change the settings of the machine. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
Page 508 Selects the ink group that you want to clean the print head for. Click Initial Check Items to display the items that you need to check before you execute cleaning or deep cleaning. Initial Check Items Check that the machine power is on, and open the cover of the machine. Check the following items for each ink.
Page 509 messages. The Print Head Alignment dialog box is then displayed. This dialog box allows you to check the printed pattern and adjust the print head position. Preview Window Displays the pattern of Print Head Alignment, and checks the position of the selected pattern.
Page 510 Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or if a specific color fails to print, even though all ink levels are sufficiently high. Initial Check Items Check that the machine power is on, and open the cover of the machine.
Page 511 Both Black and Color Uses the FINE cartridges installed on the machine, which are color and black. Important When the following settings are specified, Black Only does not function because the machine uses the color FINE cartridge to print documents. •...
Page 512 Note If the machine is off or if communication between the machine and the computer is disabled, an error message may appear because the computer cannot collect the machine status. If this happens, click OK to display the most recent settings specified on your computer. Auto Power Settings dialog box When you click Auto Power, the Auto Power Settings dialog box is displayed.
Page 513 Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function.
Page 514 Reducing the ink drying wait time speeds up printing. View Print History This function starts the Canon IJ XPS preview, and displays the print history. Note You can use this function only with the XPS printer driver.
Page 515 Perform this function when you want to check the printer status and how a print job is proceeding. Note If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor". About...
Page 516 Related Features Reducing the Machine Noise Changing the Machine Operation Mode...
Page 517: Canon Ij Preview Description
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 518 Page Menu This menu includes the following commands to select page to be displayed. All of these commands except Select Page can also be selected from the toolbar. First Page Displays the first page of the document. If the currently displayed page is the first page, this command is grayed out and cannot be selected.
Page 519 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
Page 520 Page Layout Displays the page layout of the document to be printed. Important If the media type and paper source are set from the application software, those settings have priority and the changed settings may become ineffective.
Page 521: Canon Ij Xps Preview Description
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
Page 522 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
Page 523 The combined documents are separated, and the original documents are restored. This command has the same function as the (Reset Documents) on the toolbar. Move Document Use the following command to change the order of the documents selected in the document list.
Page 524 Duplex Printing... Opens the Duplex Printing dialog box. This dialog box allows you to set Duplex Printing, Automatic, Stapling Side, and Margin. Copies... Opens the Copies dialog box. This dialog box allows you to set Copies, Collate, and Print from Last Page. Pages Selects the method for editing print pages.
Page 525 View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display. First Document Displays the first document in the document list. If the currently selected document is the first document, this command is grayed out and cannot be selected.
Page 526 Last Page Displays the last page of the document. If the currently displayed page is the last page, this command is grayed out and cannot be selected. Page Selection... Displays the Page Selection dialog box. This command allows you to specify the page number of the page to be displayed. Note If the Page Layout setting in the printer driver is specified to Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and...
Page 527 Leaves the printed document in the document list. Print Settings Displayed at Startup Switches the tab of the print settings area to be displayed when the Canon IJ XPS Preview is started. Select Page Information, Layout, or Manual Color Adjustment.
Page 528 Move Document Use the following command to change the order of the documents selected in the document list. (Move to First) Moves the selected print document to the beginning of the document list. If the currently selected document is the first document, this command is grayed out and cannot be selected.
Page 529 Important The number displayed in Pages and the output page count are different. To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents. Documents that are undergoing data processing are displayed as Processing data. Important Documents showing Processing data cannot be printed or edited.
Page 530 Cyan/Magenta/Yellow Adjusts the strengths of Cyan, Magenta, and Yellow. Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color weaker. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Page 531 If the numbers of copies cannot be changed for the print document, this item is grayed out and is unavailable. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list.
Page 532: Canon Ij Status Monitor Description
Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the machine and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
Page 533 FINE cartridge Canon IJ Status Monitor shows an icon when a low ink warning or a no ink error occurs. In addition, this function displays graphics showing the estimated ink levels of the FINE cartridge. In this case, click the graphics to open the Ink Details dialog box. You can check the detail information such as the remaining ink level and the FINE cartridge types for your printer.
Page 534 Guide Message in the Option menu and enable this setting. Display Warning Automatically When a Low Ink Warning Occurs Starts the Canon IJ Status Monitor window automatically and displays it in front of the other windows when a low ink warning occurs. Start when Windows is Started Starts the Canon IJ Status Monitor automatically when you start Windows.
Page 535 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Page 536: Updating The Mp Drivers
Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers...
Page 537: Obtaining The Latest Mp Drivers
Obtaining the Latest MP Drivers The MP Drivers include a printer driver and ScanGear (scanner driver). By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important You can download the MP Drivers for free, but any Internet access charges incurred are your responsibility.
Page 538: Deleting The Unnecessary Mp Drivers
Deleting the Unnecessary MP Drivers The MP Drivers which you no longer use can be deleted. When deleting the MP Drivers, first exit all programs that are running. The procedure to delete the unnecessary MP Drivers is as follows: Start the uninstaller •...
Page 539 Important Printer driver, XPS printer driver, and ScanGear (scanner driver) will be deleted when you uninstall the MP Drivers.
Page 540: Before Installing The Mp Drivers
Before Installing the MP Drivers This section describes the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Machine Status • Turn off the machine. Checking the Personal Computer Settings •...
Page 541: Installing The Mp Drivers
Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: Turn off the machine Start the installer Double-click the icon of the downloaded file.
Page 542 Related Topics Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers...
Page 543: Copying
Copying Making Copies on Plain Paper Basic Copying on Photo Paper Switching the Page Size between A4 and Letter...
Page 544: Making Copies On Plain Paper
Making Copies on Plain Paper Load the original on the platen glass to copy on A4 sized plain paper. 1. Make sure that the machine is turned on. 2. Load A4 or Letter-sized plain paper. 3. Load the original on the platen glass. 4.
Page 545 The ON lamp flashes once. 2. Release the button. The machine starts copying. When the print quality is set to "Draft", print speed is given priority over quality. To give priority to quality, press the Color or Black button for less than 2 seconds to copy in the print quality "Standard".
Page 546: Copying On Photo Paper
Copying on Photo Paper You can copy the loaded original on 10 x 15 cm or 4" x 6" photo paper without borders. The original is enlarged or reduced automatically to fit the paper size. 1. Make sure that the machine is turned on. 2.
Page 547: Switching The Page Size Between A4 And Letter
Switching the Page Size between A4 and Letter You can switch the size of paper loaded in the front tray between A4 and Letter. This setting is useful if you usually load Letter-sized paper in the front tray. 1. Make sure that the machine is turned on. 2.
Page 548 MG3500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine English...
Page 549 Contents Read Me First........... . 7 How to Use the Online Manual.
Page 550 Notice for Unplugging the Power Cord..........64 Loading Paper / Originals.
Page 551 Cleaning Inside the Machine........... . . 117 Cleaning the Machine.
Page 552 Canon IJ Network Tool Screen........
Page 553 Specifications............220...
Page 554: Read Me First
In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
Page 555: How To Use The Online Manual
How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 556: Trademarks And Licenses
• Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • All other company names and products mentioned herein may be trademarks or registered trademarks of their respective companies.
Page 557: Search Tips
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note •...
Page 558 Note • The displayed screen varies depending on your product. • Searching for Application Functions You can find target pages easily by entering your application's name and a keyword for the function you want to learn about. Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
Page 559: Window Used In Operation Explanation
Window Used in Operation Explanation In this guide, most of the operations are described based on the windows displayed when Windows 8 operating system (called Windows 8 below) is used.
Page 560: Useful Functions Available On The Machine
Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. Useful Functions Available from Applications and the Main Unit You can create items such as collages easily or download delightful printing materials, and print them.
Page 561: Useful Functions Available From Applications And The Main Unit
Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos.
Page 562 PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
Page 563 Note • The designs of PREMIUM Contents provided in this page are subject to change without prior notice.
Page 564: Helpful Functions Available Through The Network
Print web data easily Print by using Google Cloud Print Print directly from your iPad, iPhone, or iPod touch Use the Canon printing plugin Printing via Mopria Manage Your Printer from a Remote Location by Using Remote UI Print Easily by Sending E-mail from Your Computer or Smartphone...
Page 565 (such as Picasa Web Albums) while checking them on the printer screen. • Web Template Form Print Canon offers various template forms including seasonal stationery and calendars on the web. You can download and print the template forms you want anytime, as much as you need, by operating the machine only.
Page 566 Use the Canon printing plugin Canon Print Service is a printing plug-in for Android 4.4 available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print wirelessly to a Canon printer. Printing via Mopria You can print wirelessly to a Canon printer from a Mopria compatible Android smartphone or tablet.
Page 567 When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
Page 568: Online Storage Integration Function
Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
Page 569: Printing With Google Cloud Print
Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
Page 570: Preparations For Printing With Google Cloud Print
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
Page 571 3. Select Web service setup -> Connection setup -> Google Cloud Print setup (GoogleCloudPrint) -> Register with Google Cloud Print (Register w/ service) Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4.
Page 572 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication 6. When the registration completion message appears, select OK Deleting the Machine from Google Cloud Print If the machine's owner changes or if you want to re-register the machine, delete the machine from Google Cloud Print by following the steps below.
Page 573: Printing From Computer Or Smartphone With Google Cloud Print
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance.
Page 574 the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing" for your model.) • If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting.
Page 575: Using Remote Ui
This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
Page 576 If your printer does not have a LCD monitor 2. Load one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 15 times 4. Release the button Printing of the network setup information starts. Remote UI startup In the Web browser, directly enter the IPv4 address that you checked from the LCD monitor of the machine.
Page 577 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the machine utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Page 578: Printing From Airprint Compliant Device
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
Page 579 From the menu options, tap Print. From Printer Options, select the model that you are using. Important ■ Because some application software does not support AirPrint, Printer Options may not be displayed. If an application software does not let you use printer options, you cannot print from that application software. Note ■...
Page 580 • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific application software and file types (such as PDF files). For 1 Copy, click + or - to set the number of required copies. For Duplex Printing, click On to enable duplex printing or click Off to disable the function.
Page 581 Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: Use the operation panel of the machine to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and display the print job list.
Page 582: How To Use Print From E-Mail
You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
Page 583 1. Print the printer registration page's URL and the PIN code 2. Access the URL and enter the owner's e-mail address and other required information 3. Check if an e-mail has been sent to the e-mail address you entered 4. Access the URL provided in the e-mail and complete the printer registration process Note •...
Page 584 • From the operation panel of this machine, display the home window and select Setup -> Web service setup -> Web service connection setup -> Print from E-mail setup -> Check address for printing. • From the operation panel of this machine, select Web service ->...
Page 585 the document can be printed normally on the printer. If the document cannot be printed, refer to the on-screen manual (operating instructions) that comes with the printer. • Check that the file attached to the e-mail is a Adobe PDF file or an JPEG file. •...
Page 586 • If the Print from E-mail information stored on this printer could not be deleted even though the registration information on the service was deleted, delete the registration information from Deregistration of Registered Printer(s) by performing one of the following operations: ◦...
Page 587 Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the machine. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the machine, and then print using the machine's operation panel.
Page 588 Important • If you do not select Agree in the use agreement window, you will not able to register as the printer owner. 3. Enter the printer owner's e-mail address, and click Next Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner.
Page 589 Enter any name that will allow you to identify the printer. Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and then click Register A temporary password will be displayed. Important •...
Page 590: Timezone List
Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
Page 591: List Of Function For Each Model
List of Function for Each Model MG series MX series E series P series iP series iX series MG series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center MG7100 ✓ ✓ ✓ MG6500 ✓ ✓...
Page 592 Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iP8700 – – ✓ iP2800 – – – iX series Model name Print from E-mail Google Cloud Print Canon Inkjet Cloud Printing Center iX6800 –...
Page 593: Overview Of The Machine
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect...
Page 594: Safety Guide
Safety Guide Safety Precautions Regulatory and Safety Information...
Page 595: Safety Precautions
Safety Precautions Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration. Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 596: Regulatory And Safety Information
® International ENERGY STAR Program As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations.
Page 597 For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment. (EEA: Norway, Iceland and Liechtenstein) India only.
Page 598 If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default. ®...
Page 599: Main Components And Basic Operations
Main Components and Basic Operations Main Components About the Power Supply of the Machine...
Page 600: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 601: Front View
Front View paper output support Extend to support ejected paper. paper output tray Printed paper is ejected. paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. document cover Open to load an original on the platen glass. paper guides Slide to align with both sides of the paper stack.
Page 602 (10) operation panel Use to change the settings of the machine or to operate it. Operation Panel (11) platen glass Load an original to copy or scan.
Page 603: Rear View
Rear View transport unit Open to remove jammed paper. power cord connector Plug in the supplied power cord. USB port Plug in the USB cable to connect the machine with a computer. Important Do not touch the metal casing. Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
Page 604: Inside View
Inside View ink cartridge lock lever Locks the FINE cartridge into place. FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
Page 605: Operation Panel
Operation Panel * The Wi-Fi and Alarm lamps are shown lit in the illustration below for explanatory purposes. ON lamp Lights green after flashing when the power is turned on. Note ON and Alarm lamps You can check the status of the machine by the ON and Alarm lamps. –...
Page 606 Light or flash orange when ink runs out, etc. The left lamp indicates the color FINE cartridge status, the right lamp the black FINE cartridge status. Paper button Selects the page size and media type. Paper lamp Lights to indicate the page size and media type selected with the Paper button. Stop button Cancels operations.
Page 607: About The Power Supply Of The Machine
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
Page 608: Confirming That The Power Is On
Confirming that the Power Is On The ON lamp is lit green when the machine is turned on. Note It may take a while for the machine to start printing immediately after you turn on the machine.
Page 609: Turning The Machine On And Off
Turning the Machine On and Off Turning on the machine Press the ON button to turn on the machine. The ON lamp flashes and then remains lit green. Confirming that the Power Is On Note It may take a while for the machine to start printing immediately after you turn on the machine. If the Alarm lamp lights up or flashes orange, see If an Error Occurs.
Page 610: Notice For The Power Plug/Power Cord
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn.
Page 611: Notice For Unplugging The Power Cord
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 612: Loading Paper / Originals
Loading Paper / Originals Loading Paper Loading Originals...
Page 613: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
Page 614: Loading Plain Paper / Photo Paper
If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
Page 615 Push the paper stack all the way to the back of the front tray. Slide the right paper guide to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important Always load paper in the portrait orientation (B).
Page 616 Open the output tray extension. Open the paper output tray. Open the paper output tray gently, and extend the paper output support. Important Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note After loading paper Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Page 617: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important Printing of envelopes from the operation panel is not supported. Do not use the following envelopes.
Page 618 Use the right paper guide to slide both paper guides all the way out. Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. Rear side Address side Push the envelopes all the way to the back of the front tray.
Page 619 Note Do not overload envelopes by stacking until the top of the stack touches the paper guides. Open the output tray extension. Open the paper output tray. Open the paper output tray gently, and extend the paper output support. Important Be sure to open the paper output tray when printing.
Page 620: Media Types You Can Use
Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
Page 621 17 to 28 lb (64 to 105 g /m ) (except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper Take out only the necessary number of paper from the package, just before printing.
Page 622: Paper Load Limit
Plain Paper (including recycled paper) Envelopes 5 envelopes Canon Genuine Papers Note We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>).
Page 623 *3 When loading paper in stacks, the print side may become marked as it is fed or paper may not feed properly. In this case, load one sheet at a time.
Page 624: Media Types You Cannot Use
Paper that is too thin (weighing less than 17 lb (64 g /m Paper that is too thick (weighing more than 28 lb (105 g /m ), except for Canon genuine paper) Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper...
Page 625: Printing Area
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
Page 626 To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print.
Page 627: Other Sizes Than Letter, Legal, Envelopes
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
Page 628: Letter, Legal
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area 1.28 inches (32.5 mm) 1.32 inches (33.5 mm) Printable area 0.12 inches (3.0 mm) 0.20 inches (5.0 mm) 0.25 inches (6.4 mm) 0.25 inches (6.3 mm)
Page 629: Envelopes
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area 0.31 inches (8.0 mm) 1.28 inches (32.5 mm) 0.22 inches (5.6 mm) 0.22 inches (5.6 mm)
Page 630: Loading Originals
Loading Originals Loading Originals on the Platen Glass Originals You Can Load How to Detach / Attach the Document Cover...
Page 631: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass You can load originals to copy or scan on the platen glass. Load an original on the platen glass. Open the document cover. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load Align the corner of the original with the alignment mark Important...
Page 632 Important After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
Page 633: Originals You Can Load
Originals You Can Load The originals you can load on the platen glass are as follows. Item Details - Text document, magazine, or newspaper Types of originals - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max.
Page 634: How To Detach / Attach The Document Cover
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then pull it up. Attaching the document cover: Fit both hinges of the document cover into the holder and insert both hinges of the document cover vertically as illustrated below.
Page 635: Replacing A Fine Cartridge
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...
Page 636 Replacing a FINE Cartridge When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash orange to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note For information on the compatible FINE cartridge, refer to the printed manual: Safety and Important Information.
Page 637 Open the paper output cover (E). When the FINE cartridge holder moves to the replacement position, the head cover OPENS AUTOMATICALLY. Caution Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.
Page 638 Remove the FINE cartridge. Important Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. Prepare a new FINE cartridge. Take a new FINE cartridge out of its package and remove the protective tape gently.
Page 639 Important If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. Do not reattach the protective tape once you have removed it.
Page 640 Important Check if the FINE cartridge is installed correctly. The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. Close the paper output cover (H). Note If the Alarm lamp lights or flashes orange after the paper output cover is closed, take appropriate action. If an Error Occurs When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically.
Page 641: Checking The Ink Status
Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
Page 642: Checking The Ink Status With The Ink Lamps On The Operation Panel
Checking the Ink Status with the Ink Lamps on the Operation Panel Note The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct.
Page 643: Maintenance
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
Page 644: When Printing Becomes Faint Or Colors Are Incorrect
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
Page 645: Maintenance Procedure
Maintenance Procedure If print results are blurred or colors are not printed correctly, the print head nozzle (FINE cartridge) is probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the print head.
Page 646 If the problem is not resolved after cleaning the print head twice: Step 3 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
Page 647: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Watch the movie Note If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
Page 648: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. Check if there are missing lines in the pattern or horizontal white streaks in the pattern (B). Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required.
Page 649: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary.
Page 650: Cleaning The Print Head Deeply
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 651: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
Page 652 If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning. Scan the print head alignment sheet to adjust the print head position. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark...
Page 653: Performing Maintenance From A Computer
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Machine...
Page 654: Cleaning The Print Heads From Your Computer
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning Open the printer driver setup window...
Page 655 Make sure that the machine is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel.
Page 656: Cleaning The Paper Feed Rollers From Your Computer
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning Prepare the machine Remove all sheets of paper from the front tray.
Page 657: Aligning The Print Head
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this machine, you can adjust the print head either automatically or manually.
Page 658: Aligning The Print Head Position From Your Computer
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment Open the printer driver setup window Click Custom Settings on the Maintenance tab...
Page 659 When you have entered all the necessary values, click OK. Note ■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks ■...
Page 660 When you have entered all the necessary values, click OK. Note ■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks Confirm the displayed message and click OK The third pattern is printed.
Page 661 When you have entered all the necessary values, click OK. Note ■ If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note ■...
Page 662: Aligning The Print Head Position Automatically From Your Computer
Aligning the Print Head Position Automatically from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment.
Page 663: Use Your Computer To Print A Nozzle Check Pattern
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check Open the printer driver setup window...
Page 664: Cleaning Inside The Machine
Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning Open the printer driver setup window...
Page 665: Cleaning The Machine
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Protrusions inside the Machine...
Page 666: Cleaning The Exterior Of The Machine
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Page 667: Cleaning The Platen Glass And Document Cover
Cleaning the Platen Glass and Document Cover Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Page 668: Cleaning The Paper Feed Roller
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper or commercially available cleaning sheet Make sure that the power is turned on and remove any paper from the front tray.
Page 669: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 670 Note When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
Page 671: Cleaning The Protrusions Inside The Machine
Cleaning the Protrusions inside the Machine Important Be sure to turn off the power and disconnect the power plug before cleaning the machine. You need to prepare: cotton swab If the protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like.
Page 672: Changing The Machine Settings
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel...
Page 673: Changing Machine Settings From Your Computer
Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode...
Page 674: Changing The Print Options
Changing the Print Options You can change the detailed print driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: Open the printer driver setup window Click Print Options...
Page 675: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile Open the printer driver setup window Set the necessary items...
Page 676 Important ■ To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note ■ When you install the printer driver again or upgrade the version of the printer driver, the print settings you registered will be deleted from Commonly Used Settings.
Page 677: Setting The Ink Cartridge To Be Used
Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing.
Page 678: Managing The Machine Power
Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver.
Page 679 The auto power on/off function is enabled hereafter. When you want to disable this function, select Disable from the list according to the same procedure. Note ■ When the machine is turned off, the status monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by"...
Page 680: Reducing The Machine Noise
Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings Open the printer driver setup window...
Page 681: Changing The Machine Operation Mode
Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: Custom Settings Open the printer driver setup window Make sure that the machine is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
Page 682 Page Setup tab, a message is displayed. To use paper width detection when printing from the computer, select the check box. Important ■ If you are using user-defined paper, use the Custom Paper Size to correctly set the size of the paper loaded in the machine.
Page 683: Changing The Machine Settings Using The Operation Panel
Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on/off the Machine Automatically...
Page 684: About Quiet Setting
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 9 times. 3.
Page 685: Turning On/Off The Machine Automatically
Turning on/off the Machine Automatically You can enable the machine to turn on/off automatically considering the environment Turning on the Machine Automatically Turning off the Machine Automatically Turning on the Machine Automatically You can enable the machine to turn on automatically when a scanning command from a computer or printing data is sent to the machine.
Page 686: Information About Network Connection
Information about Network Connection Useful Information about Network Connection...
Page 687: Useful Information About Network Connection
Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
Page 688: Initial Values Set At Factory (Network)
Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon MG3500 series LPR protocol setting Enable Wireless LAN DRX Enable ("X" is the last six digits of MAC address.)
Page 689: Connecting The Machine To The Computer Using A Usb Cable
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
Page 690: When Detecting The Printers Have The Same Name During Setup
When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address set to the printer against the MAC address on detection result screen.
Page 691: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Page 692: Printing Out Network Setting Information
Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
Page 693 Subnet Prefix Length*1 Subnet Prefix Length IPsec*2 IPsec setting Active Security Protocol*2 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception (wireless Enable/Disable LAN) Other Settings Other settings Printer Name Printer name Printer name (Up to 15 characters) WSD setting...
Page 694: About Network Communication
About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication...
Page 695: Changing And Confirming Network Settings
Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings...
Page 696: Ij Network Tool
• Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
Page 697: Changing The Settings In The Wireless Lan Sheet
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 698 Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing the WEP Detailed Settings You can change WPA or WPA2 settings with selecting Use WPA or Use WPA2 and clicking Configuration..
Page 699: Changing The Wep Detailed Settings
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 700 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto.
Page 701: Changing The Wpa Or Wpa2 Detailed Settings
Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Page 702 8. Enter the passphrase, confirm the type of dynamic encryption and click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer.
Page 703 Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point matches that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
Page 704: Changing The Settings In The Wired Lan Sheet
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
Page 705: Changing The Settings In The Admin Password Sheet
Changing the Settings in the Admin Password Sheet Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet.
Page 706: Monitoring Wireless Network Status
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
Page 707 6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
Page 708 still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
Page 709: Initializing The Network Settings Of The Machine
Setup CD-ROM or perform setup according to the instructions on our website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
Page 710: Viewing The Modified Settings
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
Page 711: Screens For Network Connection Of Ij Network Tool
Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA Details Screen WPA2 Details Screen Authentication Type Confirmation Screen PSK: Passphrase and Dynamic Encryption Setup Screen...
Page 712: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
Page 713 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
Page 714 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
Page 715: Configuration Screen
Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.
Page 716: Wireless Lan Sheet
Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1.
Page 717 Do not use Select to disable encryption. Use WEP Transmission is encrypted using a WEP key you specified. If a WEP key has not been set, the WEP Details screen is displayed automatically. To change WEP settings set before, click Configuration... to display the screen. Changing the WEP Detailed Settings Use WPA/Use WPA2 Transmission is encrypted using a WPA or WPA2 key you specified.
Page 718: Search Screen
Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed.
Page 719 Note • When detecting your target access point, make sure that the access point is turned on. 3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen, the WPA Details screen, or the WPA2 Details screen appears if the selected access point is encrypted.
Page 720: Wep Details Screen
WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point.
Page 721: Wpa Details Screen
WPA Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
Page 722: Wpa2 Details Screen
WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
Page 723: Authentication Type Confirmation Screen
Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
Page 724: Psk: Passphrase And Dynamic Encryption Setup Screen
PSK: Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
Page 725: Setup Information Confirmation Screen
Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
Page 726: Wired Lan Sheet
Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1.
Page 727: Admin Password Sheet
Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set a password for the administrator with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
Page 728: Network Information Screen
Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
Page 729: Access Control Sheet
Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1.
Page 730 1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
Page 731 1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
Page 732 5. Delete Deletes the selected IP address from the list.
Page 733: Edit Accessible Mac Address Screen/Add Accessible Mac Address Screen
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access.
Page 734: Edit Accessible Ip Address Screen/Add Accessible Ip Address Screen
Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es).
Page 735: Other Screens Of Ij Network Tool
Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen...
Page 736: Canon Ij Network Tool Screen
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
Page 737 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
Page 738 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
Page 739: Status Screen
Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.
Page 740: Connection Performance Measurement Screen
Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
Page 741 1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2.
Page 742: Maintenance Screen
Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer.
Page 743: Network Setup Of The Card Slot Screen
Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
Page 744 1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
Page 745: Associate Port Screen
Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1.
Page 746: Network Information Screen
Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copy to the clipboard.
Page 747: Appendix For Network Communication
Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall...
Page 748: Using The Card Slot Over A Network
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
Page 749 7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
Page 750: When The Printer Driver Is Not Associated With A Port
When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.
Page 751: About Technical Terms
About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
Page 752 When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the access point. ◦...
Page 753 • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps.
Page 754 • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication.
Page 755 The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other. The SSID can be up to 32 characters long, and is made up of alphanumeric characters. The SSID may also be referred to by its network name. •...
Page 756 This machine is a Wi-Fi authorized product. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
Page 757: Restrictions
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Page 758: About Firewall
About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled •...
Page 759: Tips For Ensuring Optimal Printing Quality
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
Page 760: Useful Information About Ink
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.
Page 761: Key Points To Successful Printing
Key Points to Successful Printing Check the machine status before printing! Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get...
Page 762: Be Sure To Make Paper Settings After Loading Paper
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Page 763: Canceling A Print Job
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Page 764: Key To Enjoying Consistent Printing Quality
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never disconnect the power plug until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Page 765: Precautions For Safe Transport Of The Machine
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important When sending the machine for repair Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport.
Page 766: Legal Limitations On Use Of Your Product And Use Of Images
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. Paper money Money orders Certificates of deposit...
Page 767 Approx. 449 (W) x 304 (D) x 152 (H) mm * With the Front Cover retracted. Approx. 11.9 lb (Approx. 5.4 kg) Weight * With the FINE Cartridges installed. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles) Copy Specifications Multiple copy max. 21 pages...
Page 768 Network Specifications Communication protocol TCP/IP Supported Standards: IEEE802.11n/IEEE802.11g/IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Transfer speed (Standard value): IEEE802.11n: max. 150 Mbps IEEE802.11g: max. 54 Mbps IEEE802.11b: max.
Page 769 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint Google Cloud Print An internet connection is required to view the Online Manual.

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Canon Pixma MG3550 Online Manual

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