If your Canon MG3500 Series printer is not printing, check the following:
To change the ink cartridges (FINE cartridges) in your Canon MG3500 Series printer:
You can check the ink status on your Canon MG3500 Series printer using the ink lamps on the operation panel or from your computer screen. If the Color Ink lamp or Black Ink lamp lights, it indicates that the ink is running low and a new ink cartridge should be prepared.
To load paper into your Canon MG3500 Series printer:
After loading, select the correct size and type of paper on the print settings screen of the operation panel or printer driver.
To clean the print head on your Canon MG3500 Series printer:
If the problem is not resolved after cleaning the print head twice, you should perform a deep cleaning of the print head.
If your Canon MG3500 Series printer is not pulling paper through, the paper feed roller may be dirty or have paper powder attached to it. You should perform a paper feed roller cleaning from your computer. If the problem is not resolved after cleaning, contact the service center.
A blinking orange light on your Canon MG3500 Series printer's Alarm lamp indicates that an error has occurred and the machine is not ready to print. The number of flashes can correspond to a specific support code which helps identify the error.
If your Canon MG3500 Series printer failed to align, the Alarm lamp will flash orange. Press the Stop button to release the error. If print results are still unsatisfactory after automatic print head alignment, you can perform manual head alignment from your computer.
To print from your iPhone using AirPrint with the Canon MG3500 Series printer:
Note that the Apple device and the printer must be connected to the same Wi-Fi network.
To perform a factory reset on your Canon MG3500 Series printer's network settings:
Note that initializing the network settings will erase all network settings on the machine, making printing or scanning over the network impossible until setup is performed again.
If your Canon MG3500 Series printer is printing blurry pages, it may be due to a clogged print head nozzle. You should perform the following maintenance:
On your Canon MG3500 Series printer's operation panel:
To find the IP address of your Canon MG3500 Series printer:
Yes, you can print wirelessly from an Android device to the Canon MG3500 Series printer using PIXMA Printing Solutions. This application allows you to easily print photos saved on your smartphone and also receive scanned data (PDF or JPEG) directly to your smartphone without using a computer. PIXMA Printing Solutions can be downloaded from Google Play.
If your Canon MG3500 Series printer is producing streaks on prints, it may indicate a clogged print head nozzle or misaligned print head. You should:
You can update the firmware on your Canon MG3500 Series printer using the Firmware update function available through the Remote UI. This function allows you to update the firmware and check version information.
The Canon MG3500 Series printer is compatible with various media types:
The printer supports standard page sizes like Letter, Legal, A4, A5, B5, 4"x6", 5"x7", 8"x10", Envelope DL, and Envelope Com 10. It also supports non-standard sizes within a minimum of 3.50 x 5.00 inches (89.0 x 127.0 mm) and a maximum of 8.50 x 26.61 inches (215.9 x 676.0 mm). The compatible paper weight ranges from 17 to 28 lb (64 to 105 g/m²) for non-Canon genuine paper. Some paper types, such as folded, curled, damp, or overly thin/thick paper, are not supported as they can cause jams or malfunctions.
To perform a deep cleaning of the print nozzles on your Canon MG3500 Series printer:
Deep cleaning consumes more ink than standard cleaning, so perform it only when necessary. If there is no improvement after deep cleaning, turn off the machine, wait 24 hours, and then perform deep cleaning again. If the problem persists, it may indicate that ink is not ejected.
Need help?
Do you have a question about the MG3500 Series and is the answer not in the manual?
Questions and answers
can I scan a document using a MG3500 printer. ie does it have scanning capabilities
Yes, the Canon MG3500 Series printer has scanning capabilities.
This answer is automatically generated
I went to change ink cartridges. The new cartridges won't fit tho they are same brand/model as old ones. Tried to put old ones back in & now they won't fit nor allow door to close? It's as if the bracket holding cartridges moved not allowing them to fit nor close the door covering cartridges?
If the ink cartridges do not fit and the door won't close on the Canon MG3500 Series printer, follow these steps:
1. Make sure the cartridges are installed in the correct positions.
2. Confirm that the orange tape on the ink cartridges has been completely removed.
3. Check that the cartridges are securely installed by pushing up the ink cartridge lock lever.
4. If the cartridges are still not fitting properly, remove and reinstall them.
5. Do not force the door closed; instead, close the paper output cover and then reopen it to allow the head cover to open automatically.
If the issue persists, verify that you are using the correct FINE cartridges for the printer model.
This answer is automatically generated
How do I align the printer
How do I remove a paper jam?