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Troubleshooting For Anynet - Samsung PS50C7000 User Manual

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Troubleshooting for Anynet+

Anynet+ does not work.
I want to start Anynet+.
I want to exit Anynet+.
The message "Connecting to
Anynet+ device..." appears on the
The Anynet+ device does not play.
The connected device is not
The TV Programme cannot be
The TV sound is not output
through the receiver.
Possible Solution
• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
• Connect only one receiver (home theatre).
• Check if the Anynet+ device power cord is properly connected.
• Check the Anynet+ device's Video/Audio/HDMI cable connections.
• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
• Check whether the TV remote control is in TV mode.
• Check whether it is Anynet+ exclusive remote control.
• Anynet+ doesn't work in certain situations. (Searching channels, operating Media Play or Plug & Play (Initial
setup), etc.)
• When connecting or removing the HDMI cable, please make sure to search devices again or turn your TV off
and on again.
• Check if the Anynet+ Function of Anynet+ device is set on.
• Check if the Anynet+ device is properly connected to the TV and check if the Anynet+ (HDMI-CEC) is set to
On in the Anynet+ Setup menu.
• Press the
button to display the Anynet+ menu and select a menu you want.
• Select View TV in the Anynet+ menu.
• Press the
button on the TV remote control and select a device other than Anynet+ devices.
• Press
>/<, and
tuner-embedded Anynet+ device is not connected.)
• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.
• Use the remote control when the Anynet+ setting or switching to view mode is complete.
• You cannot use the play function when Plug & Play (Initial setup) is in progress.
• Check whether or not the device supports Anynet+ functions.
• Check whether or not the HDMI cable is properly connected.
• Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
• Search Anynet+ devices again.
• You can connect an Anynet+ device using the HDMI cable only. Some HDMI cables may not support Anynet+
• If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power cord or a power
failure, please repeat the device scan.
• Check whether the antenna jack on the recording device is properly connected.
• Connect the optical cable between TV and the receiver.
• The ARC function enables digital output of sound using the
when the TV is connected to an audio receiver that supports the ARC function.
to change the TV mode. (Note that the channel button operates only when a
port and can only be operated



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