Establishing Or Replenishing Account Balances - Samsung Galaxy S III Important Information Manual

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See the detailed plan or other information we provide or refer you to during the sales
transaction (also available at virginmobileusa.com/datashare). for the account status
rules that apply to your Service.

Establishing or Replenishing Account Balances

Information on how you can establish and maintain an account balance will be
provided at activation and is also available at virginmobileusa.com/datashare
or through Virgin Mobile Customer Care. The replenishment methods available
to you will depend on the terms of your Services. A fee may apply to certain
replenishment methods. Some service plans may provide for automatic account
balance replenishment through, for example, automatic billing to a credit card or
debit card or automatic debit from an eligible account with a financial institution.
Payment through these methods may be subject to limitations, including, but
not limited to, the number of times an account may be debited or charged in
a particular time period; the amount that may be debited or charged from an
account; or other limitations imposed by us or the financial institution that holds
the account.
Switching between Service Plans: Unless otherwise provided in the detailed
plan or other information we provide or refer you to during the sales transaction,
you may switch or modify current Virgin Mobile service plans. When you modify
your service plan you will not receive a refund of any portion of amount previously
paid, but not used. Some service plans are available only on certain phones. Check
virginmobileusa.com/datashare for details and options.
Refunds: We are not responsible for, nor do we refund, lost, stolen, misused, or
damaged replenishment cards. We do not accept returns of or provide refunds for
replenishment cards. Please ask your retailer any questions regarding its return policy.
Replenishment cards must be applied to your account within the time specified on
the card. All replenishment card sales are final and non-refundable regardless of
who uses or possesses your mobile phone or device after you purchase services,
and regardless of whether the mobile phone or device is used with your consent
or knowledge.
54
General Terms and Conditions of Service
effective 1-17-15

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