Samsung Galaxy S III Important Information Manual page 53

Surcharges
You agree to pay all Virgin Mobile surcharges ("Surcharges"), which may include, but
are not limited to: Federal Universal Service; Regulatory and administrative charges;
gross receipts charges, and other charges. Surcharges are not taxes, and we are
not required by law to assess them. They are part of our rates we choose, at our
discretion, to collect from you to recover certain costs, and are kept by us. The
number and type of Surcharges will be provided and may vary depending upon the
location of the transaction or the primary account address of the payment method
or Device and can change over time. We determine the amount for these charges,
and these amounts are subject to change as are the components used to calculate
these amounts. We will provide you notice of any changes to Surcharges in a manner
consistent with this Agreement (see "Providing Notice To Each Other Under The
Agreement" section). However, because some Surcharges are based on amounts set
by the government or based on government formulas, it will not always be possible
to provide advance notice of new Surcharges or changes in the amount of existing
Surcharges. Information on Surcharges is provided during the sales transaction and is
available on our website.
Disputing Charges
Any dispute to a charge that we assess you must be made in writing within 60 days
of the date we deduct the charge from your account balance. You accept all charges
not properly disputed within the above time period. If you have questions about any
electronic transfer, or if you believe there is an error regarding an automatic payment
reflected on your account, please call us as soon as possible or write us at the address
noted in the "Providing Notice to Each Other Under the Agreement" section below.
About Account Balances
To keep your account active and avoid service interruption, you must add enough
funds in your cash balance to cover any applicable subscription charges, as detailed
in your Service plan. Account balances are not transferable, redeemable for cash, or
refundable. Charges are deducted from either your account balance or you may be
able to pay for certain services with a credit card, debit card or, as available, Paypal
account (a "registered payment method"). There may be limits on your account
administration, for example account balance, number change, and device changes.
General Terms and Conditions of Service 53
effective 1-17-15