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Samsung Galaxy S III Important Information Manual

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IMPORTANT
INFORMATION FOR
THE SAMSUNG
GALAXY S
III
®

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Summary of Contents for Samsung Galaxy S III

  • Page 1 IMPORTANT INFORMATION FOR THE SAMSUNG GALAXY S ®...

  • Page 2: Important Safety Information

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws,...

  • Page 3: Disclaimer Of Warranties; Exclusion Of Liability

    TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. SAFE™ (Samsung For Enterprise) SAFE™: “SAFE™” (Samsung For Enterprise) is a mark for a Samsung device which has been tested against Samsung’s own internal criteria for interoperability with certain third party security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device.
  • Page 4 For complete statement of limited warranty, please refer to: www.samsung.com/us/safe, available on the web and where Samsung smartphones and mobile devices are sold. [010115] Important Safety Information...
  • Page 5 Phone: 1-800-SAMSUNG (726-7864) Internet Address: www.samsung.com ©2015 Samsung Electronics America, Inc. Samsung is a registered trademark of Samsung Electronics Co., Ltd. Do you have questions about your Samsung Mobile Device? For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung.com/us/support...

  • Page 6: Exposure To Radio Frequency (Rf) Signals

    Exposure to Radio Frequency (RF) Signals The U.S. Food and Drug Administration (FDA) has published information for consumers relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following information: Do cell phones pose a health hazard? Many people are concerned that cell phone radiation will cause cancer or other serious health hazards.
  • Page 7 testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat. Research Results to Date: Is there a connection between RF and certain health problems? The results of most studies conducted to date say no. In addition, attempts to replicate and confirm the few studies that have shown a connection have failed.
  • Page 8 Additional information about the COSMOS study can be found at www.ukcosmos.org/index.html. Risk of Brain Cancer from Exposure to Radio Frequency Fields in Childhood and Adolescence (MOBI-KIDS) MOBI-KIDS is an international study investigating the relationship between exposure to radio frequency energy from communication technologies including cell phones and brain cancer in young people.
  • Page 9 Reducing Exposure: Hands-Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy (RF) from cell phones - and at this point we do not know that there is - it is probably very small. But, if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your RF exposure.
  • Page 10 Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure, including children and teenagers. The steps adults can take to reduce RF exposure apply to children and teenagers as well. •...

  • Page 11: Specific Absorption Rate (Sar) Certification Information

    • US Food and Drug Administration: www.fda.gov/Radiation-EmittingProducts/RadiationEmittingProductsand Procedures/HomeBusinessandEntertainment/CellPhones/default.htm Specific Absorption Rate (SAR) Certification Information Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 12 0.96 W/Kg Simultaneous Transmission Body-worn: 1.39 W/Kg The SAR information for this device can also be found on Samsung’s website: www.samsung.com/sar. SAR information on this and other model devices can be accessed online on the FCC’s website through http://transition.fcc.gov/oet/rfsafety/sar.html. To find information that pertains to a particular model, this site uses the device FCC ID number which is usually printed somewhere on the case of the device.

  • Page 13: Fcc Part 15 Information To User

    Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following...

  • Page 14: Smart Practices While Driving

    Samsung is committed to promoting responsible driving and giving drivers the tools they need to understand and address distractions.

  • Page 15: Battery Use And Safety

    If the phone and/or battery get wet, have them checked by your service provider or contact Samsung, even if they appear to be working properly. • Do not place your battery in or near a heat source. Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode.
  • Page 16 Samsung-approved chargers which are specifically designed for your phone. WARNING! Use of a non-Samsung-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Samsung’s warranty does not cover damage to the phone caused by nonSamsung-approved batteries and/or chargers.

  • Page 17: Samsung Mobile Products And Recycling

    Recycling programs for your mobile device, batteries, and accessories may not be available in your area. We’ve made it easy for you to recycle your old Samsung mobile device by working with respected take-back companies in every state in the country.

  • Page 18: Failure To Follow The Instructions Outlined May Lead To Serious Personal Injury And Possible Property Damage

    Mail it In The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label. Just go to http://fun.samsungmobileusa.com/recycling/ index.jsp and follow the instructions to print out a free pre-paid postage label and then send your old mobile device or battery to the address listed, via U.S. Mail, for recycling.

  • Page 19: Display / Touch-Screen

    “Standard Limited Warranty”. GPS & AGPS Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP).

  • Page 20: Emergency Calls

    Use of AGPS in Emergency Calls When you make an emergency call, the cellular network may activate AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and might not work in your area. Therefore: •...

  • Page 21: Care And Maintenance

    The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years: Keep your Samsung Mobile Device away from: Liquids of any kind Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will corrode electronic circuits.

  • Page 22: Responsible Listening

    Responsible Listening Caution! Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
  • Page 23 • Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. • Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech, or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.

  • Page 24: Operating Environment

    National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 1-800-CDC-INFO (1-800-232-4636) Outside the U.S. 513-533-8328 TTY: (888) 232-6348 Email: cdcinfo@cdc.gov Internet: www.cdc.gov/niosh/topics/noise/default.html Operating Environment Remember to follow any special regulations in force in any area, and always switch your mobile device off whenever it is forbidden to use it, or when it may cause interference or danger.

  • Page 25: Other Medical Devices

    • Should turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place; • Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider.

  • Page 26: Wireless Devices

    must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association. When your Device is Wet Do not turn on your device if it is wet. If your device is already on, turn it off and remove the battery immediately (if the device will not turn off or you cannot remove the battery, leave it as-is).
  • Page 27 Hearing devices may also be rated. Your hearing aid manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. Under the current industry standard, American National Standards Institute (ANSI) C63.19, the hearing aid and wireless mobile device rating values are added together to indicate how usable they are together.

  • Page 28: Hac For Newer Technologies

    Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any...

  • Page 29: Other Important Safety Information

    unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device. Although your mobile device is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. Other Important Safety Information •...
  • Page 30 • Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods. If you feel any discomfort, stop using the device immediately. • Reduce risk of repetitive motion injuries. When you repetitively perform actions, such as pressing keys, drawing characters on a touch screen with your fingers, or playing games, you may experience occasional discomfort in your hands, neck, shoulders, or other parts of your body.

  • Page 31: Manufacturer's Warranty

    If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. SAMSUNG ELECTRONICS AMERICA, INC. (“SAMSUNG”) warrants that SAMSUNG’s devices and accessories (“Products”) are free from defects in material and workmanship under normal use and service.
  • Page 32 Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG device for which it is specified.
  • Page 33 You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service, as some or all of the contents may be deleted or reformatted during the course of warranty service.
  • Page 34 SAMSUNG its attorney fees, expert witness fees or costs unless it is determined that the claim was brought in bad faith. In a Small Claim...
  • Page 35 $50.00 of such fees, whichever is less, and SAMSUNG shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules.

  • Page 36: End User License Agreement

    To avoid unintended information leaks and other problems of this sort, it is recommended that the device be returned to Samsung’s Customer Care Center for an Extended File System (EFS) Clear which will eliminate all user memory and return all settings to default settings.
  • Page 37 Software, or create derivative works based on the Software. You may not rent, lease, lend, sublicense or provide commercial hosting services with the Software. 4. CONSENT TO USE OF DATA. You agree that Samsung and its affiliates may collect and use technical information gathered as part of the product support services related to the Software provided to you, if any, such as IMEI(your device’s unique...
  • Page 38 Software identified by Samsung as eligible for the Update. After the Update, you may no longer use the Software that formed the basis for your Update eligibility. The updated Software version may add new functions and, in some limited cases, may delete existing functions.
  • Page 39 9. TERMINATION. This EULA is effective until terminated. Your rights under this EULA will terminate automatically without notice from Samsung if you fail to comply with any of the terms and conditions of this EULA. Upon termination of this EULA, you must cease all use of the Software and destroy all copies, full or partial, of the Software.
  • Page 40 You agree that Samsung shall not be responsible or liable, directly or indirectly, for any damage or loss, including but not limited to any damage...
  • Page 41 13. LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION, ITS CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY...

  • Page 42: Dispute Resolution

    $50.00 of such fees, whichever is less, and Samsung shall pay the remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00...
  • Page 43 30 calendar days from the date of the first consumer purchaser’s purchase of this device. To opt out, you must send notice by e-mail to optout@sta.samsung.com, with the subject line: “Arbitration Opt Out.” You must include in the opt out e-mail (a) your name and address;...

  • Page 44: General Terms And Conditions Of Service

    GENERAL TERMS AND CONDITIONS OF SERVICE Please note that these terms may not be the most current version. A current version of the terms is available at virginmobileusa.com/datashare/legal/ or upon request. For further information on Virgin Mobile plans, products, and services go to virginmobileusa.com/datashare or call Virgin Mobile Customer Care at 1-844-326-1261.

  • Page 45: Additional Terms

    transaction materials apply); (iii) any confirmation materials that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement. Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items.
  • Page 46 Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify.

  • Page 47: Restrictions On Using Services

    You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Restrictions On Using Services You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services;...

  • Page 48: Coverage; Where Your Device Will Work; Service Speeds

    Coverage; Where Your Device Will Work; Service Speeds Our coverage maps are available at our authorized retail locations or virginmobileusa. com/datashare/check-cell-phone-coverage. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen.

  • Page 49: About Data Services & Content

    About Data Services & Content Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (“Data Content”) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.).

  • Page 50: Software License

    or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks’ performance or hinders access to our networks. If your Services include Web or data access, you also can’t use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with “phone as...

  • Page 51: Types Of Charges

    international Services, additional voice minutes, premium services (identified at the time of Service activation) and Web access. If you (the account holder) allow end users to access or use your Device(s), you authorize end users to access, download, and use Services. You will generally be charged for use of Services before or at the time of use in accordance with your service plan.

  • Page 52: Taxes & Government Fees

    charged for the entire call based on the rate that applies to the time period in which the call starts. However, the types of charges actually deducted from your account balance may vary depending on your selected plan. Call time data displayed on your device may be inaccurate and may not be relied upon for determining charges to your account.
  • Page 53 Surcharges You agree to pay all Virgin Mobile surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service; Regulatory and administrative charges; gross receipts charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you to recover certain costs, and are kept by us.

  • Page 54: Establishing Or Replenishing Account Balances

    See the detailed plan or other information we provide or refer you to during the sales transaction (also available at virginmobileusa.com/datashare). for the account status rules that apply to your Service. Establishing or Replenishing Account Balances Information on how you can establish and maintain an account balance will be provided at activation and is also available at virginmobileusa.com/datashare or through Virgin Mobile Customer Care.

  • Page 55: Protecting Our Networks & Services

    Protecting Our Networks & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage–for example, message filtering/blocking software to prevent spam or viruses;...

  • Page 56: Location-Enabled Services

    example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. Third-Party Applications: If you use a third-party application, the application may access, collect, use, or disclose your personal information or require Virgin Mobile to disclose your information–including location information (when applicable)–to the application provider or some other third party.

  • Page 57: 911 Or Other Emergency Calls

    conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for location-enabled applications and that the Device may be  located. 911 Or Other Emergency Calls Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information.

  • Page 58: Disclaimer Of Warranties

    Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON- INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE).

  • Page 59: Dispute Resolution And Arbitration

    You Agree That Our Liability Is Limited – No Consequential Damages TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD.
  • Page 60 “Disputes” shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated.
  • Page 61 Arbitration Terms, Process, Rules and Procedures (1) Unless you and Virgin Mobile agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon;...

  • Page 62: No Trial By Jury And No Class Actions

    management fees associated with the arbitration and the professional fees for the arbitrator’s services. (5) An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award.
  • Page 63 Indemnification You agree to indemnify, defend, and hold Virgin Mobile and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service;...

  • Page 64: Other Important Terms

    Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the area code assigned to your Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce that requirement.
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  • Page 67 virginmobileusa.com ©2015 Virgin Mobile USA, L.P. All rights reserved. The Virgin Mobile name and signature and the Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under license by Virgin Mobile. Other marks are the property of their respective owners.
  • Page 68 VMU+_L710T_IIB_Eng_PS_012115_R3 Printed in Mexico GH68-38896E...

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