Chapter 6 - Text Messages And Troubleshooting - Friendly Robotics robomow rl350 Operating Manual

Text Messages and Troubleshooting
6.1 Messaging
The Robomow is equipped with a sophisticated monitoring system that will notify you in the form of a
text message in the LCD panel when common operational faults occur. In addition, it will also
communicate in text form several messages that are meant as a prompt to the user to perform a
certain function or action. If the LCD screen is blank, pressing the 'GO' button one time will wake the
mower up and the last fault or message displayed prior to stopping will now be displayed. . If a specific
problem re-occurs, it is recommended to identify the fault code prior to calling for service. The code
will be displayed in the 'last stop cause' under the 'information' menu.
While it is impossible to list every circumstance that will result in a message display, the most common
reasons for a particular message are provided in the following chart. Following this chart, in Section
6.2, you will also find additional operational and fault issues that may not display a particular text
message in the LCD panel. For issues that cannot be resolved through the use of these charts please
contact your service provider.
Message Displayed
- Bumper pressed during warm up.
- Bumper pressed for >2 sec during manual
Blocked path
- Bumper pressed while departing from the Docking
-
Calibration Req.
- Displayed on first use only
Charging Failure
- The charging process is not active
- Mowing motors have faced over-current for too
- Something is preventing a blade from rotating
Check Mow Height
- Object jammed under mower preventing blade
- Power supply is not plugged properly into the main
- Charging plug is not fully inserted into the charging
Check Power
- The charging process has stopped due to a
- No power to receptacle or main power is shut off
Drive Overload
- The drive motors have been working under a
Cooling, Wait...
Drive problem
- Internal failure
Enter Code - The theft guard system is activated
Front/Rear bumper
disc.
Contact your service
- Internal bumper failure
provider for repair
before using.
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Chapter 6
Probable Cause/Event
mowing.
Station
long or some obstacle is stuck or wrapped around
the blades.
freely. Severe grass accumulation under the
mowing deck; rope or similar object wrapped
around mowing blade.
from rotating.
power supply
socket of the mower
temporary power loss.
severe load for too long.
Corrective/User Action
- Move mower away from obstacle pressing on
bumper.
- Manually drive mower away from obstacle.
- Follow prompts on LCD to calibrate mower
- Contact service provider
CAUTION – Remove power pack before lifting
the mower.
- Inspect blades for foreign material or debris
preventing rotation.
- Clean out accumulated grass clippings using a
wooden stick.
- Disconnect the charging plug from the mower,
confirm power supply is plugged into the main
power receptacle and re-connect the plug to
the mower to resume charging.
- Turn power on to the main receptacle.
- There is no need to do anything – Robomow
will renew automatically the operation, as the
drive motor will cool down.
- Contact service provider
- Enter the correct 4-digit code. 'Theft Guard'
can be deactivated under 'User Preferences'.
Contact your service provider for assistance in
a lost code situation.
- Contact service provider