Troubleshooting - Olympus DS-5000 Detailed Instructions

Troubleshooting

Symptom Probable cause
Nothing appears The batteries are not loaded properly.
on the display
The batteries are dead.
The recorder is in power off mode.
Won't start The recorder is in power off mode.
The batteries are dead.
Unable to record The card does not have enough memory.
The card is unformatted.
The maximum number of files has been
reached.
The SD card is locked.
The earphone is connected.
No playback tone
heard
The volume level is set to 0.
Unable to erase The file is locked.
The SD card is locked.
The recorder was shaken during
Noise heard
recording.
during playback
The recorder was placed near a cell
phone or fluorescent lamp while
recording or during playback.
Recording level The microphone sensitivity is too low.
too low
Unable to set The maximum number of index marks
index marks (32) has been reached.
The file is locked.
The SD card is locked.
Wrong folder.
Cannot find the
recorded voice
Switch the recording card.
Cannot connect Sometimes a connection cannot be made
to a PC using a with some PCs running Windows XP or
cradle Vista.
Action
Verify polarity is correct (☞ P.16, 17).
Replace with new batteries (☞ P.17).
Turn the recorder ON
(☞ P.22).
Turn the recorder ON
(☞ P.22).
Replace with new batteries (☞ P.17).
Erase unnecessary files or insert
another card (☞ P.23, 37, 63).
Format the card (☞ P.64).
Check another folder.
Unlock the SD card lock (☞ P.12).
Unplug the earphones to use the
internal speaker.
+
Adjust the (Volume) button.
Unlock the file (☞ P.50).
Unlock the SD card lock (☞ P.12).
Move the recorder.
Set the microphone sensitivity to
Conference mode and try again (☞
P.31).
Erase unnecessary index marks
(☞ P.57).
Unlock the file (☞ P.50).
Unlock the SD card lock (☞ P.12).
Switch to the right folder.
The recorder is recording to another
card.
You need to change the PC's USB
settings. See DSS Player online help
for details (☞ P.73).
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