Troubleshooting Check List For Initial Installation - SELFSAT CAMP38 User Manual

Troubleshooting Check List for Initial Installation

If the signal is not found, be sure the receiver user manual and the antenna
user manual have been followed closely, check the following:
•
Make sure all cable connections are correct and each connection is seated / tightened properly.
•
Inspect the inside of each cable connector for dirt or possible short of connector case/shield.
•
Make sure the Tilt and Elevation pointers are aligned correctly to the scales.
•
Make sure there are no obstructions (trees, buildings, windows, corner or overhang of your roof, your
body or hands) – the signal does not pass leaves, branches, glass, etc.
•
Make sure the satellite cable is connected to the "Sat In" jack, not the "Antenna In" jack. The "Antenna
In" jack at the back of the receiver is for off-air antenna input or cable TV input.
•
If all are done correctly but the signal is still not found, change the Elevation adjustment of the
antenna slightly (±2°, then ±4°from the called-for setting) and repeat the procedure.
•
Make sure the Access Card from your receiver is fully inserted into the Access Card slot and oriented
correctly.
•
Make sure to tighten wall mount rubber and wall mount joint together to prevent water from leaking
in the vehicle.
•
SELFSAT-CAMP has to be at HOME position before driving.
CAMP38 / CAMP58 User manual - 15