Package Content Installation Instructions for the Following weBoost Signal Booster: eqo™ 700 MHz Band 12 & 17 800 / 1900 (Excluding B25) AWS (1700 / 2100) eqo Booster eqo Antenna Power Supply + 15’ Cable (303020) (859948) This device may be operated ONLY in a fixed location for in-building use.
Page 4
Find the Strongest Cellular Signal Before you install your eqo signal booster, you must determine the location of the best available cellular signal. This will help you maximize performance from your eqo booster. Use any of the following methods to find the strongest signal in the room where the booster will be installed.
Page 5
(Note: cell phone bars are only an approximation of signal strength and vary from phone to phone.) For additional instructions on finding the strongest cellular signal, watch the installation video at: weboost.com/us/eqovideo. CELL PHONE SIGNAL BOOSTER...
Quick Installation To view an installation video for this booster please visit the following link: weboost.com/us/eqovideo/ -90dB Place your Booster in the area with the strongest cell phone signal, as identified on the previous page. The LED light should be facing into the room.
Page 7
Connect the Power Supply to a surge protected AC power strip with at least 1000 Joule rating*. Connect your eqo Booster AC Power Supply to a IMPORTANT NOTICE: surge protected AC power strip with at least a 1000 Joule rating.
Page 9
(SPECIFICATIONS cont.) Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only.
Page 13
Inside Panel and Dome antennas and at least four feet of separation distance from desktop and eqo Antenna. Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
Page 15
Light Patterns SOLID GREEN — This indicates that your booster is functioning properly and there are no issues with installation. BLINKING ORANGE, THEN SOLID GREEN — This is due to strong cell signals from a nearby tower (which may not be from your carrier). This is a built in safety feature that causes a band to reduce its power in order to prevent harmful interference with a nearby cell tower.
(LIGHT PATTERNS cont.) BLINKING RED, THEN SOLID GREEN — This indicates that one or more of the booster bands has shut down due a feedback loop condition called oscillation. This same condition causes the screeching sound when a public address system microphone gets too close to a speaker.
‘power on’, a solid or blinking orange light appears, repeat steps 1 through 4. 5. If the solid or blinking orange light persists, and you are not experiencing the desired signal boost, more advanced trouble- shooting may be necessary through weBoost Customer Support (866.294.1660). Fixing Blinking or Solid Red Issues This section is only applicable if the booster is orange or blinking orange and you are not experiencing the desired signal boost.
Customer Support team for assistance (866.294.1660). Light O If the eqo Signal Booster’s light is o verify power to your surge protected power strip. NOTE: The Signal Booster can be reset by disconnecting and reconnecting the power supply.
Customer Support can be reached from Monday through Friday 6:00am to 7:00pm MST, and Saturday and Sunday from 8:00am to 5:00pm MST by calling 866.294.1660, or through our support site at support.weboost.com Why do I need to create distance between the booster and the antenna? Antennas connected to a booster create spheres of signal.
Warranty 2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material...
Need help?
Do you have a question about the eqo and is the answer not in the manual?
Questions and answers