weBoost eqo Installation Manual

weBoost eqo Installation Manual

Cell phone signal booster
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Cell Phone Signal Booster

Installation Guide

support.weboost.com
866.294.1660
NEED HELP?
MON - FRI: 6AM to 7PM MST
SAT - SUN: 8AM to 5PM MST

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Summary of Contents for weBoost eqo

  • Page 1: Installation Guide

    Cell Phone Signal Booster Installation Guide support.weboost.com 866.294.1660 NEED HELP? MON - FRI: 6AM to 7PM MST SAT - SUN: 8AM to 5PM MST...
  • Page 2: Table Of Contents

    Index Package Content Find Strongest Signal Quick Installation Signal Booster Specifications Antenna Expansion Kit Frequently Asked Questions Safety Guidelines Light Patterns Troubleshooting Warranty...
  • Page 3: Package Content

    Package Content Installation Instructions for the Following weBoost Signal Booster: eqo™ 700 MHz Band 12 & 17 800 / 1900 (Excluding B25) AWS (1700 / 2100) eqo Booster eqo Antenna Power Supply + 15’ Cable (303020) (859948) This device may be operated ONLY in a fixed location for in-building use.
  • Page 4 Find the Strongest Cellular Signal Before you install your eqo signal booster, you must determine the location of the best available cellular signal. This will help you maximize performance from your eqo booster. Use any of the following methods to find the strongest signal in the room where the booster will be installed.
  • Page 5 (Note: cell phone bars are only an approximation of signal strength and vary from phone to phone.) For additional instructions on finding the strongest cellular signal, watch the installation video at: weboost.com/us/eqovideo. CELL PHONE SIGNAL BOOSTER...
  • Page 6: Quick Installation

    Quick Installation To view an installation video for this booster please visit the following link: weboost.com/us/eqovideo/ -90dB Place your Booster in the area with the strongest cell phone signal, as identified on the previous page. The LED light should be facing into the room.
  • Page 7 Connect the Power Supply to a surge protected AC power strip with at least 1000 Joule rating*. Connect your eqo Booster AC Power Supply to a IMPORTANT NOTICE: surge protected AC power strip with at least a 1000 Joule rating.
  • Page 8 Specifications eqo Booster Product Number U473020 Model Number 460032 FCC ID: PWO460032 4726A-460032 Connectors SMA-Female Antenna Impedance 50 Ohms Frequency 698-716 MHz, 729-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1990 MHz, 1710-1755/2110-2155 MHz 700 MHz 700 MHz 800 MHz 1700/2100 MHz...
  • Page 9 (SPECIFICATIONS cont.) Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only.
  • Page 10: Antenna Expansion Kit

    Antenna Expansion Kit Outside Fixed 50 Ohm Outside Antenna Kits Kit 311124-400100 1900 MHz Yagi Directional 100’ LMR400 Cab;e Kit 314453-5825 50 Ohm Pole Mount Panel Antenna Kit 311129-400100 25’ RG58 Cable 800 MHz Yagi Antenna 100’ LMR400 Cable Kit 314411-5825 50 Ohm Wide Band Directional Kit 314453-40075 25’...
  • Page 11 (ANTENNA EXPANSION KIT — 50 Ohm Outside Antenna Kits CONT) Kit 314473-0640 Kit 311129-11110 75 Ohm Pole Mount Panel Antenna 800 MHz Yagi Directional 40’ RG6 Cable 110’ RG11 Cable N-Male to F-Female adapter Kit 314475-0630 Kit 311124-1180 50 Ohm Wide Band Directional 1900 MHz Yagi Directional 30’...
  • Page 12 (ANTENNA EXPANSION KIT CONT) Mobile Mini-Mag Marine Antenna w/ 10’ RG58 301126 w/ 12.5 RG174 cable - SMA 311130-5810 301113 w/ 12.5 RG174 cable - FME 4G Marine Antenna w/ 20’ RG58 12’’ Mag Mount w/ 12.5’ RG175 304416 304420 311125 311128 314202...
  • Page 13 Inside Panel and Dome antennas and at least four feet of separation distance from desktop and eqo Antenna. Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment.
  • Page 14: Safety Guidelines

    This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
  • Page 15 Light Patterns SOLID GREEN — This indicates that your booster is functioning properly and there are no issues with installation. BLINKING ORANGE, THEN SOLID GREEN — This is due to strong cell signals from a nearby tower (which may not be from your carrier). This is a built in safety feature that causes a band to reduce its power in order to prevent harmful interference with a nearby cell tower.
  • Page 16: Light Patterns

    (LIGHT PATTERNS cont.) BLINKING RED, THEN SOLID GREEN — This indicates that one or more of the booster bands has shut down due a feedback loop condition called oscillation. This same condition causes the screeching sound when a public address system microphone gets too close to a speaker.
  • Page 17: Troubleshooting

    ‘power on’, a solid or blinking orange light appears, repeat steps 1 through 4. 5. If the solid or blinking orange light persists, and you are not experiencing the desired signal boost, more advanced trouble- shooting may be necessary through weBoost Customer Support (866.294.1660). Fixing Blinking or Solid Red Issues This section is only applicable if the booster is orange or blinking orange and you are not experiencing the desired signal boost.
  • Page 18: Troubleshooting

    Customer Support team for assistance (866.294.1660). Light O If the eqo Signal Booster’s light is o verify power to your surge protected power strip. NOTE: The Signal Booster can be reset by disconnecting and reconnecting the power supply.
  • Page 19: Frequently Asked Questions

    Customer Support can be reached from Monday through Friday 6:00am to 7:00pm MST, and Saturday and Sunday from 8:00am to 5:00pm MST by calling 866.294.1660, or through our support site at support.weboost.com Why do I need to create distance between the booster and the antenna? Antennas connected to a booster create spheres of signal.
  • Page 20: Warranty

    Warranty 2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material...
  • Page 21 3301 East Deseret Drive, St. George, UT www.weboost.com | support.weboost.com Copyright © 2015 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents...

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