Icd Group Features-Manual Queue Redirection - Panasonic KX-TAW848 Operating Manual

1.3 Telephone Features and Operation
• * The status will be as follows:
Ready
Not Ready
Wrap-up
• The Log-in/Log-out of a specified group button light shows the current status as follows:
Off: Log-in mode
Red on: Log-out mode
• The Wrap-up button alternates the setting of Wrap-up mode, Not Ready mode or Ready
mode.
The Wrap-up button light shows the current status as follows:
Off: Ready mode
Red on: Not Ready mode
Flashing red: Wrap-up mode
• In Wrap-up mode/Not Ready mode, your extension does not receive calls through any group,
even if it belongs to multiple groups.
• The last remaining logged-in extension may not be allowed to log out, depending on system
programming.
• For information about other ICD group features, refer to "1.3.34 ICD GROUP FEATURES".
Customizing Your Phone
• 3.1.4 Customizing the Buttons
Create or edit a Log-in/Log-out button, a Log-in/Log-out of a specified group button or a
Wrap-up button.
1.3.36 ICD Group Features—Manual Queue Redirection
When your incoming call distribution (ICD) group is busy and other outside calls arrive, the
arriving calls are put in a waiting queue.
Extensions can check the status of the queue with the Hurry-up button light, and forward
the longest waiting call in the queue to a preset destination manually.
This feature is also known as Hurry-up Transfer.
To forward the waiting call
PT/PS
(Hurry-up)
Press red or flashing red Hurry-up .
78 Operating Manual
Not Ready
Ready
Not Ready