Panasonic WV-SF448 Operating Instructions Manual

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Operating Instructions

Network Camera

WV-SF448
Model No.
WV-SF448E
WV-SF448
Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.

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Summary of Contents for Panasonic WV-SF448

  • Page 1: Operating Instructions

    Operating Instructions Network Camera WV-SF448 Model No. WV-SF448E WV-SF448 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual.
  • Page 2: About The User Manuals

    Preface Preface About the user manuals There are 2 sets of operating instructions for the WV-SF448 (P model), WV-SF448E (E model) as follows. • Installation Guide: Explains how to install and connect devices. • Operating Instructions: Explains how to perform the settings and how to operate this camera.
  • Page 3: Viewer Software

    Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About live image types .....................9 1.2.1 Type of images that can be displayed according to the image setting ......9 1.2.2 About Image capture mode ....................10 1.2.3 Image types ........................11...
  • Page 5 13.8 Configuration of the settings relating to the E-mail notification [Notification] ..141 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] ...142 13.10 Configure the settings relating to HTTP alarm notification [Notification] ....145 14 Configure the settings relating to the authentication [User mng.] .....................147...
  • Page 6 Installing the manuals ....................205 21.4 Installing the Viewer software ..................205 21.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................206 22 About the displayed system log ............209 23 Troubleshooting ...................213 24 Directory structure of drive B .............224...
  • Page 7: Monitor Images On A Pc

    The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
  • Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 18 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
  • Page 9: About Live Image Types

    1 Monitor images on a PC – 1 Monitor (Max. 30 fps): Max. 30 fps – 2 Monitor (Max. 15 fps): Max. 15 fps Note that JPEG images cannot be displayed when Quad stream (Max. 30 fps) is selected. 1.2 About live image types The type of images displayed on the “Live”...
  • Page 10: About Image Capture Mode

    1 Monitor images on a PC 1.2.2 About Image capture mode The following types of images can be transmitted by each “Image capture mode” setting. Image capture mode Explanation 2M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted. The maximum image capture size that can be configured is 2 megapixel (1920(H)x1080(V)).
  • Page 11: Image Types

    1 Monitor images on a PC 1.2.3 Image types 1. Double Panorama In Double Panorama, the panorama image is displayed with distortion correction performed on a 180° image for both the top and bottom parts of a fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image. 2.
  • Page 12 1 Monitor images on a PC 3. Quad PTZ In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed together in a 4:3 image. When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering).
  • Page 13 1 Monitor images on a PC 4. Single PTZ In the Single PTZ screen, distortion in 1 fisheye image is corrected and the corrected image is displayed in a 4:3 image. When the mouse button is used to click on an image, the clicked position of this image can be moved to the center of the image (Click &...
  • Page 14: About Image Types And Available Functions

    1 Monitor images on a PC When “3M Fisheye [4:3]” is selected for “Image capture mode”, some functions are restricted. (®page 202) 1.2.4 About image types and available functions The following is a list of functions that can be used on the “Live” page according to the image type. Double Single Panorama...
  • Page 15: About Available Resolutions

    1 Monitor images on a PC Double Single Panorama Quad PTZ Quad stream Fisheye Panorama SD recording status ü ü ü ü ü indicator Camera title ü ü ü ü ü ü Alarm occurrence ü ü ü ü ü ü indication button Full screen button ü...
  • Page 16 1 Monitor images on a PC Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 1 Monitor (Max. 30 fps) 2M Panorama [16:9] 1920x1080 1920x1080 640x360 640x360 640x360 320x180 320x180 320x180 1M Panorama [16:9] 1280x720 1280x720 640x360 640x360 640x360 320x180 320x180 320x180...
  • Page 17 1 Monitor images on a PC Image capture mode type Image capture mode JPEG H.264(1) H.264(2) 2 Monitor (Max. 15 fps) Panorama + Quad PTZ Panorama: Panorama: 1920x1080 1920x1080 640x360 640x360 320x180 320x180 Quad PTZ: Quad PTZ: 1280x960 1280x960 QVGA QVGA Panorama + Single PTZ Panorama:...
  • Page 18: About The "Live" Page

    1 Monitor images on a PC 1.3 About the “Live” page Note • Depending on the “Image capture mode” settings, the type of functions that can be used differ and the displayed buttons change. Refer to page 14. [select language] pull-down-menu The camera’s display language can be selected.
  • Page 19 1 Monitor images on a PC Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the channel can be changed by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed.
  • Page 20 1 Monitor images on a PC [AUX] buttons These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 129) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open.
  • Page 21 1 Monitor images on a PC [Preset] When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position (®page 113) in advance is displayed. “H” next to the preset position number indicates the home position.
  • Page 22 1 Monitor images on a PC Note • When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users. •...
  • Page 23: Monitor Images From Multiple Cameras

    • When displaying images on the Quad PTZ screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions. •...
  • Page 24: Monitor Images On A Cellular Phone/Mobile Terminal

    2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
  • Page 25 2 Monitor images on a cellular phone/mobile terminal Note • When the “Image capture mode” type is 3M Fisheye (Max. 15 fps) or Quad stream (Max. 30 fps), images cannot be displayed. • When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured in the “Image capture size”...
  • Page 26 2 Monitor images on a cellular phone/mobile terminal Functions Outline of functions A Pan/tilt The display position of camera images can be controlled by panning and *2 *3 tilting. The camera will pan or tilt to each direction by pressing the corresponding dial key.
  • Page 27: Monitor Images On A Mobile Terminal

    JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
  • Page 28 2 Monitor images on a cellular phone/mobile terminal Image capture mode type Image capture mode Image capture size 1 Monitor (Max. 30 fps) 2M Panorama [16:9] 640x360 320x180 2M Double Panorama [16:9] 1M Panorama [16:9] 1280x720 640x360 1M Double Panorama [16:9] 320x180 1.3M Fisheye [4:3] 1280x960...
  • Page 29 2 Monitor images on a cellular phone/mobile terminal • When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured in the “Image capture size” of “"Live" page (Initial display)” are displayed. (®page 91) Live images area Displays images from the camera.
  • Page 30 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Pan/Tilt Preset Resolution control AUX control Privacy Mode control Zoom display Each function is explained below. Operating Instructions...
  • Page 31 2 Monitor images on a cellular phone/mobile terminal Pan/Tilt Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be adjusted in each direction with the , and buttons. Preset Press the button to display the buttons used to select the preset position on the screen. Camera images are displayed in the registered preset positions according to the preset number selected from the displayed buttons.
  • Page 32 2 Monitor images on a cellular phone/mobile terminal Note • Only preset numbers 1 to 4 can be used for preset operations. Resolution control Press the button to display the buttons used to select the resolution on the screen. Operating Instructions...
  • Page 33 2 Monitor images on a cellular phone/mobile terminal The resolution can be changed by selecting a resolution setting from the buttons. AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons.
  • Page 34 2 Monitor images on a cellular phone/mobile terminal This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 129) Operating Instructions...
  • Page 35 2 Monitor images on a cellular phone/mobile terminal Privacy Mode control Press the button to display the buttons used to operate the privacy mode on the screen. The privacy mode can be enabled and disabled with the buttons. Operating Instructions...
  • Page 36 2 Monitor images on a cellular phone/mobile terminal To activate privacy mode, press To deactivate privacy mode, press Operating Instructions...
  • Page 37 2 Monitor images on a cellular phone/mobile terminal Zoom display The camera’s zoom can be operated with the , and buttons. Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl –...
  • Page 38 2 Monitor images on a cellular phone/mobile terminal • Depending on the mobile terminal in use or its contract plan, it may be impossible to access. IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
  • Page 39: Record Images On The Sd Memory Card Manually

    3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
  • Page 40 3 Record images on the SD memory card manually Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator will light red (®page 18) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic”...
  • Page 41: Action At An Alarm Occurrence

    VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
  • Page 42 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the [Alarm] page. (®page 142)
  • Page 43: Transmit Images Onto An Ftp Server

    5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...
  • Page 44: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function

    SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 65) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 186) and “FTP error” for “Save trigger” (®page 67).
  • Page 45: Display The Log List

    6 Display the log list 6 Display the log list The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed.
  • Page 46 6 Display the log list Click the [List] button. → The log list will be displayed in a newly opened window (log list window). Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note •...
  • Page 47: About The Log List Window

    6 Display the log list Note • When any images are saved on the SD memory card, the image can be displayed by clicking Time and Date when “JPEG” is selected for “Recording format” of the setup menu. (®page 65) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the top of the log...
  • Page 48 6 Display the log list [Event] The event type will be displayed. The event types will be displayed only when displaying the alarm log list. • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 •...
  • Page 49: Playback Of Images On The Sd Memory Card

    7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
  • Page 50: About The Playback Page

    7 Playback of images on the SD memory card 7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note •...
  • Page 51 7 Playback of images on the SD memory card When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed.
  • Page 52: Download The Images (When "H.264(1)" Or "H.264(2)" Is Selected For "Recording Format" Of The Sd Memory Card)

    7 Playback of images on the SD memory card 7.2 Download the images (When “H.264(1)” or “H. 264(2)” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC.
  • Page 53 7 Playback of images on the SD memory card Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
  • Page 54: About The Network Security

    8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
  • Page 55: Display The Setup Menu From A Pc

    9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 147 for how to configure the access level.
  • Page 56 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 59 for further information about this menu. Operating Instructions...
  • Page 57: How To Operate The Setup Menu

    9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
  • Page 58 9 Display the setup menu from a PC The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.
  • Page 59: About The Setup Menu Window

    9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
  • Page 60 9 Display the setup menu from a PC [Schedule] button Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function. (®page 191) [Maintenance] button Displays the “Maintenance”...
  • Page 61: Configure The Basic Settings Of The Camera [Basic]

    Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: WV-SF448 [Date/time] Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected. • Available range: Jan/01/2010 00:00:00 - Dec/31/2035 23:59:59...
  • Page 62 10 Configure the basic settings of the camera [Basic] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. (®page 154) [Time display format] Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”.
  • Page 63 10 Configure the basic settings of the camera [Basic] • Default: None (blank) [OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live”...
  • Page 64 10 Configure the basic settings of the camera [Basic] [Alarm status update mode] Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status.
  • Page 65: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]

    10 Configure the basic settings of the camera [Basic] 10.2 Configure the settings relating to the SD memory card [SD memory card] Click the [SD memory card] tab on the “Basic” page. (®page 55, page 57) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, SD memory cards cannot be used.
  • Page 66 Double Panorama image, and “H.264(2)” displays the Quad PTZ image or Single PTZ image. “JPEG” displays the image configured for “"Live" page (Initial display)”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG” for “Recording format”. •...
  • Page 67 Common [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2% •...
  • Page 68 10 Configure the basic settings of the camera [Basic] • Off: Stops saving images on the SD memory card when the SD memory card becomes full. • Default: Off Note • The overwrite setting will be as follows according to the “Save trigger” setting. •...
  • Page 69 10 Configure the basic settings of the camera [Basic] Image capture Image capture mode Recording format Image capture size mode type 1 Monitor (Max. 30 2M Panorama [16:9] JPEG 1920x1080 fps) 640x360 2M Double Panorama [16:9] 320x180 1M Panorama [16:9] 1280x720 640x360 1M Double Panorama [16:9]...
  • Page 70 10 Configure the basic settings of the camera [Basic] Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264(1)”...
  • Page 71 10 Configure the basic settings of the camera [Basic] Image capture Image capture mode Recording format Image capture size mode type 2 Monitor (Max. 15 Panorama + Quad PTZ H.264(1) H.264(1): fps) H.264(2) 1920x1080 640x360 320x180 * Panorama for H. Panorama + Single PTZ H.264(2): 264(1) images, and...
  • Page 72 Save/obtain images in accordance with the schedule settings – Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs – Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card...
  • Page 73 After formatting the SD memory card, available size may be smaller than the total size since the default directory is automatically created in the SD memory card. • Recommended SD memory card Manufactured by Panasonic (option) – SDXC memory card: 64 GB –...
  • Page 74: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]

    10 Configure the basic settings of the camera [Basic] 10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 55, page 57) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
  • Page 75 10 Configure the basic settings of the camera [Basic] Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card.
  • Page 76 10 Configure the basic settings of the camera [Basic] Image capture size: 1920x1080 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800...
  • Page 77 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x960 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000...
  • Page 78 10 Configure the basic settings of the camera [Basic] Image capture size: 1280x720 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000...
  • Page 79 10 Configure the basic settings of the camera [Basic] Image capture size: VGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000...
  • Page 80 10 Configure the basic settings of the camera [Basic] Image capture size: 640x360 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400...
  • Page 81 10 Configure the basic settings of the camera [Basic] Image capture size: QVGA Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000...
  • Page 82 10 Configure the basic settings of the camera [Basic] Image capture size: 320x180 Image quality Capacity of SD memory card 0 Super fine 1 Fine 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600...
  • Page 83: Configure The Settings Relating To The Logs [Log]

    10 Configure the basic settings of the camera [Basic] 10.4 Configure the settings relating to the logs [Log] Click the [Log] tab on the “Basic” page. (®page 55, page 57) The settings relating to the log list can be configured in this section. IMPORTANT •...
  • Page 84 10 Configure the basic settings of the camera [Basic] Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list.
  • Page 85: How The Logs And Images Are Saved Depending On The Settings For "Alarm

    10 Configure the basic settings of the camera [Basic] 10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save SD memory Save trigger logs card Alarm input •...
  • Page 86: How The Logs And Images Are Saved Depending On The Settings For "Manual/Schedule

    10 Configure the basic settings of the camera [Basic] 10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/...
  • Page 87 10 Configure the basic settings of the camera [Basic] [Log] tab [SD memory card] tab Manual/ Logs and associated images SD memory Schedule: Save trigger Overwrite card Save logs Manual/ • Logs: Will not be saved. Schedule • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images.
  • Page 88: How The Logs And Images Are Saved Depending On The Settings For "Ftp Error

    10 Configure the basic settings of the camera [Basic] 10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: SD memory Save trigger Save logs card FTP error...
  • Page 89: Configure The Settings Relating To Images And Audio [Image/Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The image setting, JPEG and H.264 image settings, and settings relating to image quality, audio, etc. can be configured on this page. The “Image/Audio”...
  • Page 90 11 Configure the settings relating to images and audio [Image/Audio] • The preset position must be configured again when the mounting position of “Image capture mode” is changed (such as when changing from “<Ceiling>” to “<Wall>”). (®page 113) Note • When “<Ceiling>”...
  • Page 91: Configure The Settings Relating To Jpeg Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 55, page 57) IMPORTANT • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, JPEG images cannot be set. JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size”...
  • Page 92 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 1 Monitor (Max. 30 2M Panorama [16:9] Panorama/1920x1080 fps) Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 Panorama/640x360 Panorama/320x180 2M Double Double Panorama/1920x1080 Panorama [16:9] Double Panorama/640x360 Double Panorama/320x180...
  • Page 93: Image Quality Setting

    11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 3M Fisheye (Max. 3M Fisheye [4:3] Fisheye/2048x1536 15 fps) • Default: Double Panorama/1920x1080 [Image quality setting] Select the image quality of JPEG images for each image capture size. The available resolution varies depending on the “Image capture mode”...
  • Page 94: Configure The Settings Relating To H.264 Images [Jpeg/H.264]

    11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 55, page 57) Operating Instructions...
  • Page 95 11 Configure the settings relating to images and audio [Image/Audio] Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 91 for the settings relating to JPEG images. Operating Instructions...
  • Page 96 11 Configure the settings relating to images and audio [Image/Audio] H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. When “VGA Quad streams [4:3]” is selected for “Image capture mode”, “H.264 transmission” is always set to “On”...
  • Page 97 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 1 Monitor (Max. 30 2M Panorama [16:9] Panorama/1920x1080 fps) Panorama/640x360 Panorama/320x180 1M Panorama [16:9] Panorama/1280x720 Panorama/640x360 Panorama/320x180 2M Double Double Panorama/1920x1080 Panorama [16:9] Double Panorama/640x360 Double Panorama/320x180...
  • Page 98 11 Configure the settings relating to images and audio [Image/Audio] Image capture Image capture Image capture size mode type mode 2 Monitor (Max. 15 H.264(1) H.264(2) fps) Panorama + Quad Panorama/1920x1080 Quad PTZ/1280x960 Panorama/640x360 Quad PTZ/VGA Panorama/320x180 Quad PTZ/QVGA Panorama + Single Panorama/1920x1080 Single PTZ/1280x960 Panorama/640x360...
  • Page 99 11 Configure the settings relating to images and audio [Image/Audio] [Max bit rate (per client)*] Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps */ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps* •...
  • Page 100 11 Configure the settings relating to images and audio [Image/Audio] When “VGA Quad streams [4:3]” is selected for “Image capture mode”, unicast port numbers can be set for each image (“Ch1” - “Ch4”). • Available port number: 1024 - 50000 (Only even numbers are available.) •...
  • Page 101 11 Configure the settings relating to images and audio [Image/Audio] [Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software. • On: Images are temporarily stored on the computer and are displayed smoother. •...
  • Page 102: Configure The Settings Relating To The Camera Operations [Cam. Function]

    11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 55, page 57) Configure the settings relating to camera operations. IMPORTANT •...
  • Page 103 11 Configure the settings relating to images and audio [Image/Audio] [Self return time] Select a waiting time (amount of time until the camera starts the selected operation after the end of the manual operations) from the following. 10s/ 20s/ 30s/ 1min/ 2min/ 3min/ 5min/ 10min/ 20min/ 30min/ 60min •...
  • Page 104: Configure The Settings Relating To Image Adjust, Preset Positions, Privacy Zone, And Viqs [Image/Position]

    11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to image adjust, preset positions, privacy zone, and VIQS [Image/ Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 55, page 57) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
  • Page 105: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Image adjust Preset position Privacy zone VIQS 2M Double Panorama [16:9] ü ü ü ü 1M Double Panorama [16:9] ü ü ü ü 1.3M Fisheye [4:3] ü ü ü ü 1.3M Quad PTZ [4:3] ü...
  • Page 106 11 Configure the settings relating to images and audio [Image/Audio] Note • A fisheye image is displayed when a setting other than “2M Panorama [16:9]”, “2M Double Panorama [16:9]”, “1M Panorama [16:9]”, or “1M Double Panorama [16:9]” is selected for “Image capture mode”.
  • Page 107 11 Configure the settings relating to images and audio [Image/Audio] Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the screen •...
  • Page 108: Auto Slow Shutter

    11 Configure the settings relating to images and audio [Image/Audio] Note • When “On” is selected for “Super Dynamic(SD)”, “Adaptive black stretch” is unavailable. [Back light compensation (BLC)] Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On”...
  • Page 109: White Balance

    11 Configure the settings relating to images and audio [Image/Audio] Note • When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16. • When “Off” is selected for “AGC”, this setting is unavailable. [Day & Night(electrical)] Select switching between the color mode and the black &...
  • Page 110: Set Mask Areas

    11 Configure the settings relating to images and audio [Image/Audio] When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default. •...
  • Page 111 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 104) Operating Instructions...
  • Page 112 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8) or 32 (4x8). Click the divided areas to be masked. →...
  • Page 113: Configure The Preset Positions (Preset Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Note • When the [Reset] button is clicked, masking for all the masked areas will be canceled. 11.5.3 Configure the preset positions (Preset position setup menu) Click the [Setup>>] button of “Preset position” on the [Image/Position] tab of the “Image/Audio” page (®page 104).
  • Page 114: Configure The Preset Positions (Initial Position Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] Register the preset positions Select a preset position number. → The selected preset position number will be displayed in the “Position No” area. When the selected number has already been registered, the camera will move to the selected preset position.
  • Page 115 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • VMD is deactivated while the initial position setup menu is displayed. Close the initial position setup menu after completing the settings. • If the initial position setting of panorama, double panorama, or fisheye images is changed when the following areas are configured, the areas must be configured again.
  • Page 116 11 Configure the settings relating to images and audio [Image/Audio] Note • Up and down adjustments with the buttons are based on panorama being in its initial state. For example, if you use the buttons after adjusting the display position 90° the left or right, the display will be adjusted to left or right. For Double Panorama images [Position adjust] buttons •...
  • Page 117 11 Configure the settings relating to images and audio [Image/Audio] For Quad stream images [Stream No.] Select a stream number to adjust its image position. When you click a position on the image, the clicked position becomes the center of the screen. [Set] button Saves the adjusted screen position.
  • Page 118 11 Configure the settings relating to images and audio [Image/Audio] For Fisheye images [Position adjust] buttons • : Makes fine adjustments to the display position in a counterclockwise direction. • : Makes fine adjustments to the display position in a clockwise direction. [Set] button Saves the adjusted screen position.
  • Page 119: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.5 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page. (®page 104) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
  • Page 120 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • Configure the privacy zone again if the setting for “Image capture mode” of the [JPEG/H.264] tab or “Upside-down” of the [Basic] tab is changed after the privacy zone has been configured. •...
  • Page 121: Configure The Viqs Setting

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.6 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 104) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
  • Page 122 11 Configure the settings relating to images and audio [Image/Audio] [VIQS] - [H.264(2)] Select “On” or “Off” to determine whether or not to activate the VIQS function for the transmitted (H.264(2)) images. • Default: Off IMPORTANT • Configure VIQS again if the setting for “Image capture mode” of the [JPEG/H.264] tab or “Upside-down”...
  • Page 123: Configure The Viqs Area

    11 Configure the settings relating to images and audio [Image/Audio] 11.5.7 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed.
  • Page 124: Configure The Settings Relating To Audio [Audio]

    11 Configure the settings relating to images and audio [Image/Audio] 11.6 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 55, page 57) The settings relating to audio can be configured on this page. Note •...
  • Page 125 11 Configure the settings relating to images and audio [Image/Audio] • External: Uses the audio inputted from the mic or the line input terminal. An audio cable (accessory) must be connected to the audio cable connector. • Default: Internal Note •...
  • Page 126 11 Configure the settings relating to images and audio [Image/Audio] • Default: Middle [Audio output interval (PC to Camera)] Select an interval for audio transmission from the following. 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer.
  • Page 127: Configure The Multi-Screen Settings [Multi-Screen]

    12 Configure the multi-screen settings [Multi-screen] 12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 55, page 57) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
  • Page 128: Camera Title

    Available number of characters: 0 - 20 characters • Unavailable characters: " & • Default: – (Cam. 1) WV-SF448 – (Cam. 2 - 16) None (blank) Note • When selecting a 16 split-screen, some characters of the camera title to be displayed may not be displayed.
  • Page 129: Configure The Alarm Settings [Alarm]

    13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...
  • Page 130: Configure The Settings Relating To The Privacy Action On Alarm [Alarm]

    Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
  • Page 131: Configure The Settings Relating To The Alarm Image [Alarm]

    13 Configure the alarm settings [Alarm] Configure the privacy action. [Privacy action] An alarm action can be specified for the privacy action. • Open to Close: Normally the privacy mode is disabled. When an alarm occurs, the alarm action enables the privacy mode.
  • Page 132 13 Configure the alarm settings [Alarm] IMPORTANT • Depending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period. • When “Alarm input” or “Manual” is selected for “Save trigger” on the [SD memory card] tab, images will not be transmitted to the FTP server even when an alarm is detected.
  • Page 133 13 Configure the alarm settings [Alarm] • Number of images Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics •...
  • Page 134 13 Configure the alarm settings [Alarm] Image capture mode type Image capture mode Image capture size 2 Monitor (Max. 15 fps) Panorama + Quad PTZ • When Panorama is selected for “Image capture size” on “"Live" page (Initial display)”: 640x360 320x180 When “Alarm input”...
  • Page 135: Configure The Settings Relating To H.264 Recording [Alarm]

    13 Configure the alarm settings [Alarm] • Default: Off [Image quality upon alarm detection] Image quality can be changed upon an alarm occurrence. Select the image quality from the following. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low •...
  • Page 136: Configure The Settings Relating To The Alarm Output Terminal [Alarm]

    13 Configure the alarm settings [Alarm] 13.5 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 55, page 57) The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On”...
  • Page 137: Change The Aux Name [Alarm]

    13 Configure the alarm settings [Alarm] 13.6 Change the AUX name [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 55, page 57) The names of “AUX”, “Open” and “Close” on the “Live” page can be changed. AUX title [AUX (Up to 10 characters)] Enter the name for “AUX”...
  • Page 138 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case. • When there is the same type of movement in different image capture positions, due to the characteristics of fisheye lenses, the motion detection results may differ.
  • Page 139: Set The Vmd Areas [Vmd Area]

    When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 142) VMD information addition [Information addition] Select “On”...
  • Page 140 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
  • Page 141: Configuration Of The Settings Relating To The E-Mail Notification [Notification]

    13 Configure the alarm settings [Alarm] 13.8 Configuration of the settings relating to the E-mail notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 55, page 57) The settings relating to the alarm E-mail can be configured. It is necessary to configure the settings of the E-mail server to perform the E-mail notification.
  • Page 142: Configure The Settings Relating To Panasonic Alarm Protocol [Notification]

    SD memory card has become full, or “The SD memory card cannot be detected.” when mounting of the SD memory card failed. 13.9 Configure the settings relating to Panasonic alarm protocol [Notification] Click the [Notification] tab on the “Alarm” page. (®page 55, page 57)
  • Page 143: Panasonic Alarm Protocol

    The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
  • Page 144 Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.
  • Page 145: Configure The Settings Relating To Http Alarm Notification [Notification]

    13 Configure the alarm settings [Alarm] 13.10 Configure the settings relating to HTTP alarm notification [Notification] Click the [Notification] tab on the “Alarm” page. (®page 55, page 57) The settings relating to HTTP alarm notification can be configured in this section. HTTP alarm notification [Address 1] - [Address 5] Enter the destination IP address or host name of the HTTP alarm notification.
  • Page 146 13 Configure the alarm settings [Alarm] [Password] Enter the password to access the HTTP server. • Available number of characters: 0 - 63 characters • Unavailable characters: " & [Notification data] Enter the notification data to add after the destination HTTP server addresses set in [Address 1] - [Address •...
  • Page 147: Configure The Settings Relating To The Authentication [User Mng.]

    14 Configure the settings relating to the authentication [User mng.] 14 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...
  • Page 148: Configure The Settings Relating To The Host Authentication [Host Auth.]

    14 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.
  • Page 149: Configure The Settings Relating To The Priority Stream [System]

    14 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
  • Page 150: Stream Type

    14 Configure the settings relating to the authentication [User mng.] Note • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, the “System” setting is unavailable. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. •...
  • Page 151 14 Configure the settings relating to the authentication [User mng.] • When “Best effort” is selected for “Transmission priority” of “H.264”, bit rate will vary between the maximum and minimum rates while images are being transmitted. [Refresh interval*] Select the refresh interval from the following. This setting is validated only when “JPEG”...
  • Page 152: Configure The Settings Of The Servers [Server]

    15 Configure the settings of the servers [Server] 15 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 15.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Server”...
  • Page 153: Configure The Settings Relating To The Ftp Server [Ftp]

    15 Configure the settings of the servers [Server] IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. (®page 157) [Authentication] •...
  • Page 154: Configure The Settings Relating To The Ntp Server [Ntp]

    15 Configure the settings of the servers [Server] The settings relating to the FTP server used to transmit the alarm images can be configured on this page. [FTP server address] Enter the IP address or the host name of the FTP server. •...
  • Page 155 15 Configure the settings of the servers [Server] The settings relating to the NTP server such as the NTP server address, port number, etc. can be configured on this page. IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following.
  • Page 156: Time Zone

    15 Configure the settings of the servers [Server] • Available port number: 1 - 65535 • Default: 123 The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server.
  • Page 157: Configuring The Network Settings [Network]

    16 Configuring the network settings [Network] 16 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab.
  • Page 158: Network Settings

    16 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
  • Page 159: Subnet Mask

    16 Configuring the network settings [Network] • Default: Auto(Advanced) Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera.
  • Page 160 16 Configuring the network settings [Network] Note • When connecting to the manually configured IPv6 address beyond the router, use an IPv6 compatible router and turn on the automatic IPv6 address assignment function. In this case, it is necessary to configure IPv6 address including prefix information provided from the IPv6 compatible router.
  • Page 161 16 Configuring the network settings [Network] When the MSS is restricted in the network line in use, select “Limited(1024byte)” or “Limited(1280byte)”. Refer to the network administrator for further information about the MSS in the network line. • Default: Unlimited(1460byte) UPnP This camera support UPnP (Universal Plug and Play).
  • Page 162 16 Configuring the network settings [Network] [Start] ® select [Apps] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® select [Turn on network discovery] of [Network discovery] of [Change advanced sharing settings] ® click [Save changes] ® Complete HTTPS It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function.
  • Page 163 “JPEG” on the [JPEG/H.264] tab or set “Image quality setting” of “JPEG” lower. [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. •...
  • Page 164 16 Configuring the network settings [Network] Note • The camera information display using the Panasonic “IP Setting Software” is allowed without time limitation, and camera images can be opened. • Refer to the network administrator for the addresses of each server.
  • Page 165: Configure The Https Settings

    16 Configuring the network settings [Network] 16.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. (®page 55, page 57) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page.
  • Page 166: Generation Of The Crt Key (Ssl Encryption Key)

    16 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate.
  • Page 167: Generation Of The Self-Signed Certificate (Security Certificate)

    16 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 16.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
  • Page 168 16 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...
  • Page 169: Generation Of Csr (Certificate Signing Request)

    16 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 16.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...
  • Page 170: Installation Of The Server Certificate

    16 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...
  • Page 171: Configuration Of The Connection Protocol

    16 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...
  • Page 172: Access The Camera Using The Https Protocol

    16 Configuring the network settings [Network] • When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower.
  • Page 173 16 Configuring the network settings [Network] • When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed.
  • Page 174 16 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
  • Page 175 16 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
  • Page 176 16 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10, select “Store Location”, and then click “Next”. Operating Instructions...
  • Page 177 16 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
  • Page 178 16 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...
  • Page 179: Configure The Settings Relating To Ddns [Ddns]

    16 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 16.4 Configure the settings relating to DDNS [DDNS] Click the [DDNS] tab on the “Network”...
  • Page 180: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)

    Refer to the DDNS service providers for the selection and configuration of the DDNS services other than the “Viewnetcam.com” service. Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.
  • Page 181 16 Configuring the network settings [Network] Global address is changed. The contracted provider allocates a global address to the router (or the camera). The global address is not static but dynamic. “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name”...
  • Page 182: When Using The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] 16.4.2 When using the “Viewnetcam.com” service [Personal(Camera) URL] The URL of the camera registered for “Viewnetcam.com”. [Your Account Link] When the displayed URL is clicked, the registration window for the “Viewnetcam.com” service will be displayed in a newly opened window.
  • Page 183: Checking The Information Registered For The "Viewnetcam.com" Service

    16 Configuring the network settings [Network] When the registration window is not displayed, check that the PC is being connected to the Internet, and click the reload button of the browser. Register the information for “Viewnetcam.com” by following the instructions of the wizard. →...
  • Page 184: When Using "Dynamic Dns Update

    16 Configuring the network settings [Network] 16.4.5 When using “Dynamic DNS Update” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...
  • Page 185: Configure The Settings Relating To Snmp [Snmp]

    16 Configuring the network settings [Network] 16.5 Configure the settings relating to SNMP [SNMP] Click the [SNMP] tab on the “Network” page. (®page 55, page 57) The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by connecting to the SNMP manager.
  • Page 186 16 Configuring the network settings [Network] IMPORTANT • When “3M Fisheye [4:3]” or “VGA Quad streams [4:3]” is selected for “Image capture mode”, the FTP periodic image transmission settings are unavailable. • Depending on the network line speed or the network traffic, images may not be transmitted at the exact designated interval or period.
  • Page 187 16 Configuring the network settings [Network] • Name w/time&date: File name will be [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)” + “Serial number (starting from 00)”]. • Name w/o time&date: File name will be the characters entered for “File name” only. When “Name w/o time&date”...
  • Page 188: Configure The Schedule Settings Of The Ftp Periodic Image Transmission [Ftp Img. Trans.]

    16 Configuring the network settings [Network] 16.7 Configure the schedule settings of the FTP periodic image transmission [FTP img. trans.] Click the [FTP img. trans.] tab on the “Network” page. (®page 55, page 57) The schedule settings of the FTP periodic image transmission can be configured in this section. Refer to page 185 for further information about the settings relating to the FTP periodic image transmission.
  • Page 189: How To Delete The Set Schedule

    16 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. 16.7.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
  • Page 190 16 Configuring the network settings [Network] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...
  • Page 191: Configure The Settings Relating To The Schedules [Schedule]

    17 Configure the settings relating to the schedules [Schedule] 17 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) •...
  • Page 192 17 Configure the settings relating to the schedules [Schedule] Note • When “VGA Quad streams [4:3]” is selected for “Image capture mode”, schedules cannot be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. •...
  • Page 193 17 Configure the settings relating to the schedules [Schedule] • VMD permission: The video motion detection (VMD) function will be active during the period of the schedule. • Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab (®page 147) can access the camera only in the period of schedule.
  • Page 194: Maintenance Of The Camera [Maintenance]

    18 Maintenance of the camera [Maintenance] 18 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab.
  • Page 195: Upgrade The Firmware [Upgrade]

    18 Maintenance of the camera [Maintenance] 18.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. (®page 55, page 57) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade.
  • Page 196: Check The Status [Status]

    18 Maintenance of the camera [Maintenance] IMPORTANT • After completing the upgrade, delete temporary internet files. (®page 213) • Upgrade the firmware using a PC in the same subnet as the unit. • Follow the instructions from the dealer when upgrading the firmware. •...
  • Page 197: Reset The Settings/Reboot The Camera [Default Reset]

    The self check result of the hardware will be displayed. Note • Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check). 18.4 Reset the settings/Reboot the camera [Default reset] Click the [Default reset] tab of the “Maintenance”...
  • Page 198 18 Maintenance of the camera [Maintenance] Note • To initialize the network settings (®page 157), turn off the power of the camera, then turn on the power again while holding down the INITIAL SET button on the unit, and keep the INITIAL SET button held down for about 5 seconds.
  • Page 199: Privacy Mode

    19 Privacy Mode 19 Privacy Mode Privacy mode allows you to protect your privacy by hiding the lens inside the camera, preventing camera images from being seen. When privacy mode is activated: – The live image changes to a black display. –...
  • Page 200 19 Privacy Mode – Accessing the camera with a PC. When the following dialog is displayed, click “Disable Privacy Mode” and enter the administrator user name and password if prompted. – Accessing the camera from a cellular phone/mobile terminal as the administrator (®page 24, page 27). Note •...
  • Page 201: About Function Restrictions

    Unavailable SD memory card recording functions Unavailable Log functions Unavailable E-mail notification Notification by “Alarm image attachment” or “Diag.” is unavailable. Panasonic alarm protocol notification Notification by “Diag.” is unavailable. Priority stream (System) Unavailable FTP img. trans. Unavailable Schedule Unavailable...
  • Page 202: Function Restrictions When "3M Fisheye [4:3]" Is Selected

    20 About function restrictions 20.2 Function restrictions when “3M Fisheye [4:3]” is selected When “3M Fisheye [4:3]” is selected for “Image capture mode”, the functions are restricted as follows. Functions Restrictions Cellular phone The “Live” page cannot be accessed. Mobile terminal The “Live”...
  • Page 203: Using The Cd-Rom

    Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 204) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 206) The manuals can be installed on the PC.
  • Page 204: Installing Panasonic "Ip Setting Software

    21 Using the CD-ROM 21.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.
  • Page 205: Installing The Manuals

    To uninstall the manuals delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 21.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.
  • Page 206: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software

    However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
  • Page 207 21 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 207. When the viewer software “Network Camera View 4S”...
  • Page 208 21 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...
  • Page 209: About The Displayed System Log

    22 About the displayed system log 22 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
  • Page 210 22 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
  • Page 211: Error Indications Relating To Ntp

    22 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
  • Page 212 22 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...
  • Page 213: Troubleshooting

    If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
  • Page 214 23 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
  • Page 215 23 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
  • Page 216 23 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or refresh interval may become slower when two or more users...
  • Page 217 23 Troubleshooting Symptom Cause/solution Reference pages User registration for the • Is the registered E-mail address correct? “Viewnetcam.com” service When an E-mail with the “Viewnetcam.com” website fails. link is not received, the registered E-mail address may be incorrect. Visit the “Viewnetcam.com” website (http://www.viewnetcam.com/) to register the correct E-mail address.
  • Page 218 23 Troubleshooting Symptom Cause/solution Reference pages No image is displayed. / Older • When [Every time I visit the webpage] is not selected images or logs are displayed. for [Check for newer versions of stored pages:] in the [Temporary Internet Files] section, images sometimes may not be displayed on the “Live”...
  • Page 219 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
  • Page 220 23 Troubleshooting Symptom Cause/solution Reference pages Cannot download the log list. • Download of files using Internet Explorer may be disabled. Click “Internet Options...” on the [Tools] menu of Internet Explorer, and [Security] tab. Then, click the [Custom Level...] button to open the “Security Setting”...
  • Page 221 23 Troubleshooting Symptom Cause/solution Reference pages When displaying H.264 • This may occur due to the display adapter and driver images on two or more web combination. browser windows, images When this has occurred, first update the driver of the from two or more cameras are display adapter to the latest version.
  • Page 222 Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) The following message is • Click the information bar and select “Install displayed on the information ActiveX Control”.
  • Page 223 Click the [Install] button on the bar. displayed “Security Warning” window. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9 or Internet Explorer 10) An unnecessary status bar or • Click “Internet Options...” under “Tools” of the...
  • Page 224: Directory Structure Of Drive B

    (Ex.img_1301010123000001.jpg) 13010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 2 MB per file) (Ex.10000001_13 1224193826_A.mp4)
  • Page 225 Notes Operating Instructions...
  • Page 226 Notes Operating Instructions...
  • Page 227 Notes Operating Instructions...
  • Page 228 Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A. For Europe and other countries: http://panasonic.net Importer's name and address to follow EU rules:...

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