Brother MFC-J6910DW User Manual page 106

Error Message
No Paper Fed
No Response/Busy
Not Registered
Downloaded from ManualsPrinter.com Manuals
Cause
The machine is out of paper or paper
is not properly loaded in the paper
tray.
The paper is jammed in the machine.
Paper powder has accumulated on the
surface of the paper pick-up rollers
and the back sides of the paper feed
rollers.
The Jam Clear Cover is not closed
properly.
The paper was not inserted in the
center position of the manual feed slot.
The number you dialed does not
answer or is busy.
You tried to access a One Touch or
Speed Dial number that is not
programmed.
Troubleshooting
Action
Do one of the following:
 Refill the paper in the paper tray,
and then press Black Start or
Color Start.
 Remove the paper and load it
again, and then press Black Start
or Color Start. (See Loading
paper and other print media
on page 10.)
Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 81.
If you see this error often when making
a duplex copy or duplex print, the
paper feed rollers may be stained with
ink. Clean the paper feed rollers. (See
Cleaning the paper feed rollers in
appendix A of the Advanced User's
Guide.)
-
Clean the paper pick up rollers and
the back sides of the paper feed
rollers. (See Cleaning the paper
pick-up rollers in appendix A of the
Advanced User's Guide.)
Make sure the Jam Clear Cover is
closed evenly at both ends. (See
Printer jam or paper jam on page 81.)
Remove the paper and re-insert it in
the center of the manual feed slot, and
then press Black Start or
Color Start. (See Loading paper in
the manual feed slot on page 17.)
Verify the number and try again.
Set up the One Touch or Speed Dial
number. (See Storing One Touch Dial
numbers on page 50 and Storing
Speed Dial numbers on page 51.)
B
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