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16 Preface
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact one of the following
Nortel Networks Technical Solutions Centers:
Technical Solutions Center
Europe, Middle East, and Africa
North America
Asia Pacific
China
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the
at the bottom of the page.
214392-A
Telephone
(33) (4) 92-966-968
(800) 4NORTEL or (800) 466-7835
(61) (2) 9927-8800
(800) 810-5000
www.nortelnetworks.com/
URL and click ERC
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