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Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
Note for Warranty:
For Warranty:
During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer. The
following list provides some common items that are
not covered under warranty and some symptoms
that may indicate the system was subjected to
stresses beyond normal use.
The following is not covered under warranty:
v LCD panel cracked by applying excessive force
or by being dropped.
v Scratched (cosmetic) parts.
v Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force.
v Damage caused by liquid spilled into the system.
v Damage caused by improperly inserting a PC
Card or installation of an incompatible card.
v Damage caused by foreign material in the FDD.
v Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels.
v Damaged or bent diskette drive eject button.
v CD-ROM/DVD-ROM drive damage caused by
excessive force, shock, or by being dropped.
v Fuses blown by attaching a nonsupported device.
v Forgotten computer password (making the
computer unusable).
The following symptoms might indicate damage
caused by non-warranted activities:
v Missing parts may be a symptom of unauthorized
service or modification.
v HDD spindles can become noisy if subjected to
excessive force or by being dropped.
v I9990303 errors can be caused by exposure to
strong magnetic fields.
ThinkPad R30 and R31
21

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