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Retrieving erased messages
You can retrieve an erased message if you are still in an Enterprise Edge Voice
Messaging session. An erased message remains in your mailbox until you end your
current Enterprise Edge Voice Messaging session.
After you erase a new or saved message, the number of new or saved messages shown
on the display decreases by one. If the display shows 0 new 0 saved, you can play and
retrieve your erased messages. Press PLAY or ¤ to listen to your erased message.
After you play your erased message, you have the option to save it. If you end the
current session without saving the erased message, it is permanently deleted from
Enterprise Edge Voice Messaging.
Frequently used dialpad keys
After you log on to your mailbox, you can access these frequently used functions:
• to replay the Enterprise Edge Voice Messaging options, press ••.
• to see the previous display on a one line display telephone, press •.
• to interrupt most voice prompts or enter an option, press £.
• to speak to the Target Attendant or Operator, press ‚.
Enterprise Edge Voice Messaging features
For more information about all the Enterprise Edge Voice Messaging features, refer to
the Enterprise Edge 2.0 Voice Messaging Reference Guide. This guide explains in
detail:
•
Automated Attendant
•
Alternate extensions
•
Alternate language
•
Call Screening
•
Company Directory
•
Leaving a mailbox message
•
Off-premise Message Notification
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Enterprise Edge 2.0 Voice Messaging Quick Reference Guide 5
•
Outbound Transfer
•
Personal Mailbox greetings
•
Replying to a message
•
Sending a message to a Group List
•
Target Attendant
•
Transferring calls
Enterprise Edge 2.0 Voice Messaging Quick Reference Guide
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