Samsung WF50K7500A Series User Manual page 62

Troubleshooting
Problem
The washer stops.
The washer fills with
the wrong water
temperature.
The load is wet at the
end of a cycle.
English
62
WF7500K-DC68-03667A-01_EN.indd 62
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press START/PAUSE to start the washer.
For your safety, the washer will not tumble or spin unless the
door is closed.
• Before the washer starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait and
the washer may start.
• Make sure the mesh filter of the water supply hose at the
faucets is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufficient power, it will operate normally.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
the water lines.
• Make sure your water heater is set to supply hot water with a
minimum temperature of 120 °F (49 °C) at the tap. Also, check
the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh
filter may be clogged.
• While the washer fills, the water temperature may change
as the automatic temperature control feature checks the
incoming water temperature. This is normal.
• While the washer fills, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer
determines the water temperature.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may
become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
Action
2016/4/1 9:20:19