Samsung WF50A8500A Series User Manual
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Samsung WF50A8500A Series User Manual

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Washer
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WF50A8500A*
Untitled-17 1
2021-06-07
3:23:55

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Summary of Contents for Samsung WF50A8500A Series

  • Page 1 Washer User manual WF50A8500A* Untitled-17 1 2021-06-07 3:23:55...

  • Page 2: Table Of Contents

    Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions CALIFORNIA PROPOSITION 65 WARNING Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings Regulatory notice FCC Notice IC Notice Open Source Announcement Installation Unpacking your washer...
  • Page 3 Maintenance Self Clean Smart Care Emergency drain Cleaning Recovery from freezing Care for an extended period of non-use Cleaning the exterior Cleaning the interior Troubleshooting Checkpoints Information codes Specifications Fabric care chart Protecting the environment Declaration of conformity Specification sheet English 3 Untitled-17 3 2021-06-07...

  • Page 4: Safety Information

    Safety information Congratulations on your new Samsung washer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washer’s many benefits and features.

  • Page 5: Important Safety Precautions

    Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. Read all instructions before using the appliance. 2. Do not wash or dry articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.

  • Page 6: Critical Installation Warnings

    Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. The appliance is heavy, therefore take care when lifting it.

  • Page 7: Installation Cautions

    Do not use an electric transformer to power the washer. • This may result in electric shock or fire. Do not use a damaged power plug, damaged power cord, or loose wall socket. • This may result in electric shock or fire. Do not pull or bend the power cord excessively.
  • Page 8 Safety information In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do not touch the appliance or power cord. • Do not use a ventilating fan. • A spark may result in an explosion or fire. Do not let children play in or on the washer.

  • Page 9: Usage Cautions

    • Failure to do so may result in electric shock or fire. If any foreign substance enters the appliance, unplug the power plug and contact your nearest Samsung Customer Service. • This may result in electric shock or fire.
  • Page 10 Using the product for business purposes qualifies as a product misuse. If the product is used for business purposes, it will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
  • Page 11 • Do not use the liquid detergent container (on applicable models only) for powdered detergent. Remove the container and put powdered detergent directly into the Main wash compartment. Do not place any objects (such as shoes, food waste, animals) other than laundry into the washer. •...

  • Page 12: Critical Cleaning Warnings

    Safety information Take care that children’s fingers are not caught in the door when you close it. • Failure to do so may result in injury. Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it. Do not use a strong acidic cleaning agent.

  • Page 13: Regulatory Notice

    Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1.

  • Page 14: Ic Notice

    Regulatory notice IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 15: Open Source Announcement

    Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: The official Declaration of conformity may be found at http://www.samsung.com, go to Support > Search Product Support and enter the model name.

  • Page 16: Installation

    Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown on the next page. If your washer was damaged during shipping, or you do not have all of the items, call 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

  • Page 17: What's Included

    What’s included Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer. 01 Release lever 02 Detergent drawer...
  • Page 18 • Bolt caps: The number (3 to 6) of bolt caps provided depends on the model. • The appearance of the washer and provided accessories may differ with the model. • To purchase an accessory or lost part, contact a local Samsung service center or the retailer. CAUTION •...

  • Page 19: Installation Requirements

    Before using the washer for the first time, check all connections at the water valve and taps for any leaks. Drain Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.
  • Page 20 Installation Flooring For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle. CAUTION Do NOT install the washer on a platform or a poorly supported structure.
  • Page 21 Clearance requirement This clearance requirement is applicable for washers only. NOTE • For dryer’s clearance requirement, see the dryer’s user manual. • If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations Minimum clearance for stable operation: Sides Rear...
  • Page 22 78.5 in. (1994 mm) WARNING • Samsung’s washers and dryers can be stacked to maximize usable space. • The dryer feet need to be removed to stack the washer and dryer. You can purchase an optional stacking kit from your Samsung retailer.

  • Page 23: Step-By-Step Installation

    Step-by-step installation STEP 1 Select a location Location requirements: • A solid, level surface without carpeting or flooring that may obstruct ventilation • No direct sunlight • Adequate room for ventilation and wiring • Ambient temperature always higher than the freezing point (32 °F / 0 °C) •...
  • Page 24 Kinked hoses may cause water leaks. • If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock. • Do not stretch the water hoses by force. If a hose is too short, replace the hose with a longer hose.
  • Page 25 1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them.
  • Page 26 Installation 5. Open the water taps, and check for leaks. STEP 5 Connect the drain hose To a Laundry Tub or Drain Pipe 1. Check the height (A) of your drain system and make sure the minimum and maximum heights shown below are met. Minimum 18 in.
  • Page 27 3. Route the drain hose to the drain system. CAUTION • If using a standpipe, make sure the standpipe and drain hose connection is not airtight. • If using a standpipe, make sure the drain hose is inserted at least 6 in. (152 mm) but no more than 8 in. (203 mm) into the standpipe.

  • Page 28: Before You Start

    Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running Calibration. 1. Press Power to turn on the washer. 2. Press and hold Temp. and Delay End simultaneously for 3 seconds. 3.
  • Page 29 STEP 3 Use a laundry net • Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items. • Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door.

  • Page 30: Detergent Drawer Guidelines

    Before you start Use HE detergent only • For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized.
  • Page 31 To add washing agents to the detergent drawer 1. Slide open the detergent drawer. 2. Add liquid laundry detergent to the liquid detergent container in the main wash compartment. CAUTION • Make sure the liquid detergent container is inserted in the main wash compartment. •...
  • Page 32 Before you start To use the bleach compartment Add only liquid chlorine bleach to the bleach compartment. Do not exceed the max line. CAUTION Do not add undiluted liquid chlorine bleach directly to the load or to the drum. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss if not used properly.

  • Page 33: Operations

    Operations WARNING To reduce the risk of fire, electric shock, or injury to persons, read the Safety information before operating this appliance. Control panel Turn the dial to select a cycle. (For more information about wash cycles, see 01 Cycle Selector page 36.) The display shows current cycle information and estimated time remaining, or 02 Display...
  • Page 34 Operations Press to change the spinning speed for the current cycle. • High (Level 5): Extends the spinning process to effectively remove moisture from the load. This level uses a stronger spinning process to remove moisture, so it is not suitable for wrinkle-free or non-iron fabrics, or overloads.
  • Page 35 After connecting the washer to your home network using the SmartThings app, you can control the washer remotely. When started, the Smart Control indicator 12 Smart Control blinks and the front door locks. The washer enters waiting mode and waits for remote commands.

  • Page 36: Simple Steps To Start

    Operations Simple steps to start 1. Press Power to turn on the washer. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary. 4. Select desired options as necessary. 5.
  • Page 37 Cycle Description • For lightly soiled items that you want to finish washing quickly. QUICK WASH • For best performance, recommended load is 4 lb or lower. • For sheer fabrics, bras, lingerie (silk), and other handwash-only DELICATES fabrics. • For best performance, use liquid detergent. TOWEL •...

  • Page 38: Cycle Chart

    Operations Cycle chart Use this chart to set the best cycle and options for your laundry. NOTE Setting Temp. Rinse Spin Soil  : factory setting 5 : Hot (Level 5) 5 : 5 times (Level 5) 5 : High (Level 5) 5 : Heavy (Level 5) ...
  • Page 39 Functions Cycle Spin Soil NORMAL          HEAVY DUTY           BEDDING         QUICK WASH    ...

  • Page 40: Special Features

    Operations Special features Delay End You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1.
  • Page 41 Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the drum. To activate Child Lock • Press and hold both Temp. and Rinse for 3 seconds. Then, press and hold Start/Pause (Hold to Start) to activate.

  • Page 42: Smartthings

    • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app by searching for “SmartThings”. Download and install the app on your device. NOTE The app is subject to change without notice for improved performance.

  • Page 43: Maintenance

    Maintenance Keep the washer clean for best performance and to lengthen its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – Do not contact the following parts while the appliance is energized: Control board, heat sink, motor, inlet valve and pump.

  • Page 44: Smart Care

    Smart Care To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).

  • Page 45: Emergency Drain

    Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Turn off the washer, and then unplug the power cord. 2. Gently press the top area of the filter cover to open. 3.

  • Page 46: Cleaning

    Maintenance Cleaning Surface of the washer Use a soft cloth with a nonabrasive household cleaner. Do not spray water onto the washer. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washer, and then unplug the power cord. 2.
  • Page 47 Pump filter You should clean the pump filter 5 or 6 times a year to prevent it from clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washer, and then unplug the power cord. 2. Gently press the top area of the filter cover to open. 3.
  • Page 48 Maintenance NOTE If the pump filter is clogged, the “5C” information code appears on the washer’s display screen. CAUTION • Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak. • Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.
  • Page 49 5. Clean the drawer recess using a soft brush. 6. Reinsert the liquid detergent container into the detergent drawer. 7. Slide the drawer into the drawer recess, and then push it inward until it is fully closed. NOTE To remove remaining detergent, run the RINSE+SPIN cycle with the drum empty.

  • Page 50: Recovery From Freezing

    Maintenance Recovery from freezing The washer may freeze when the temperature in its location drops below 32 °F (0 °C). 1. Turn off the washer, and then unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3.

  • Page 51: Troubleshooting

    Troubleshooting Checkpoints If you encounter a problem with the washer, first check the table below and try the suggestions. Problem Action • Make sure the washer is plugged in. • Make sure the door is properly closed. • Make sure the faucets are open. •...
  • Page 52 Troubleshooting Problem Action • Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service. • Make sure the debris filter is not clogged. • Close the door and press or tap Start/Pause (Hold to Start). For your safety, the washer will not tumble or spin unless the door is closed.
  • Page 53 Problem Action Cannot add additional • Make sure the remaining amount of detergent and fabric softener detergent. is not over the limit. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. •...
  • Page 54 • If the SELF CLEAN indicator is on, remove all items from the and/or the door does not open. drum, and then run the SELF CLEAN cycle. If a problem persists, contact a local Samsung service center. English Untitled-17 54...

  • Page 55: Information Codes

    • Make sure the drain filter is not clogged. • If the drain filter is clogged, clean the filter, and then restart the washer. Check the washing heater. • Power off the washer, and then contact a Samsung service center. English 55 Untitled-17 55...
  • Page 56 • If the information code remains, contact a Samsung service center. System failed. • Power off the washer, and then contact a Samsung service center. If any information code keeps appearing on the screen, contact a local Samsung service center. English Untitled-17 56...

  • Page 57: Specifications

    Specifications Fabric care chart The following symbols provide garment care Normal direction. The clothing care labels include Permanent press/Wrinkle resistant/ symbols for drying, bleaching, drying and ironing, Wrinkle control or dry cleaning when necessary. The use of symbols ensures consistency among garment Gentle/Delicates manufacturers of domestic and imported items.

  • Page 58: Protecting The Environment

    Specifications Warning symbols for laundering Dry-clean Do not wash Dry-clean Do not wring Do not dry-clean Do not bleach Line dry/Hang to dry Do not tumble dry Drip dry No steam (added to iron) Dry flat Do not iron Protecting the environment •...

  • Page 59: Specification Sheet

    Specification sheet Front loading washer Type WF50A8500A* Water pressure (psi (kPa)) 20-116 (137-800) NET weight (lb (kg)) 231 (105.0) Spin revolution 1300 rpm Heating Rating 900 W Washing 200 W Washing and Heating 1150 W Power 120 V consumption Spin 550 W Drain 80 W...
  • Page 60 Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
  • Page 61 Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
  • Page 62 LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • Page 63 To receive in-home service, product must be unobstructed and accessible to the service agent. If service is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized service center. SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.
  • Page 64 OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 65 Memo Untitled-17 65 2021-06-07 3:24:06...
  • Page 66 Memo Untitled-17 66 2021-06-07 3:24:06...
  • Page 67 Memo Untitled-17 67 2021-06-07 3:24:06...
  • Page 68 Scan this with your smartphone QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support www.samsung.com/ca/support (English) CANADA 1-800-SAMSUNG(726-7864) www.samsung.com/ca_fr/support (French) DC68-04006Y-01 Untitled-17 68 2021-06-07 3:24:07...

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