External Device Problems And Solutions - HP 2400 User Manual

External device problems and solutions

Problem
A new device is not recognized as part of
the system.
14 Chapter 4 Troubleshooting
Possible Cause
The computer may not be fully seated or
docked in the docking station.
The device cable or power cord is loose.
The device was connected while the
system was on.
Cabling is incorrect.
You may need to install device drivers on
the computer.
Solution
Undock the computer and dock it again.
Be sure the computer is properly seated
and fully docked.
● Be sure that all cables are securely
connected to the device and the
docking station.
●
Be sure that all power cords are
securely plugged into the device or
docking station and into an AC
outlet.
Turn off the computer, turn on the device
(if applicable), and then turn on the
computer.
Be sure that the device cable is in the
correct connector on the docking station.
Install drivers according to the device
manufacturer's instructions.
ENWW