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MYSTIQUE
Installation &
Operations
Manual
THIS MANUAL CONTAINS IMPORTANT INFORMATION.
PLEASE KEEP IT IN A SAFE PLACE FOR FUTURE REFERENCE.
Manufactured in New Zealand by:
GLEN DIMPLEX NEW ZEALAND LIMITED
P.O.Box 58473, Botany, Manukau - 2163
Ph: 0800 666 2824
Fax: 09 274 8472
Email: sales@glendimplex.co.nz
Web: www.glendimplex.co.nz
10
th
May 2016
Part No. 598640 V1.2
*Glen Dimplex New Zealand Ltd reserves the right to change specifications, content of this manual or design of its product without prior notice.
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Summary of Contents for Masport mystique
- Page 1 MYSTIQUE Installation & Operations Manual THIS MANUAL CONTAINS IMPORTANT INFORMATION. PLEASE KEEP IT IN A SAFE PLACE FOR FUTURE REFERENCE. Manufactured in New Zealand by: GLEN DIMPLEX NEW ZEALAND LIMITED P.O.Box 58473, Botany, Manukau - 2163 Ph: 0800 666 2824 Fax: 09 274 8472 Email: sales@glendimplex.co.nz...
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Page 2: Table Of Contents
6.0 CLEANING AND MAINTENANCE 6.1 PERIODIC CLEANING & CHECK 6.2 ANNUAL MAINTENANCE 7.0 ELECTRICAL & ELECTRONICS CONTROLS 7.1 FAN OPEATION 7.2 FAN MAINTENANCE 7.3 ELECTRONIC CONTROL 7.4 ELECTRICAL DIAGRAMS 8.0 MYSTIQUE REPLACEMENT PARTS 9.0 TROUBLESHOOTING: CAUSES & REMEDY 10.0 MYSTIQUE WARRANTY... -
Page 3: Introduction
Mystique” designed and developed by Glen Dimplex New Zealand. Thank you for purchasing a Masport appliance. MYSTIQUE burner is a new generation wood fire, designed to provide you with all the warmth and charm of a fireplace, at the same time have negligible emissions with dramatically reduced impact on the environment. -
Page 4: Warnings
The dimensions given comply with required safety standard AS/NZS 2918:2001. • Mystique has both electrical and electronic parts. The appliance is designed to work as plug-n- play. But any electrical work required to connect to main power or any maintenance work must be carried out by a licensed electrician. -
Page 5: Technical Specifications
2.0 Mystique Technical Specifications Mystique fire has been tested and complies to following standards & tests : Environment Canterbury’s Real life test - Canterbury test method CM1 NZ National Environmental Test Standards - AS/NZS 4012:2015 and AS/NZS 4013:2015. NZ National Environmental Safety Test Standard - AS/NZS 2918:2001... -
Page 6: Installation Of The Fire
No wall or other fixed object should be closer to the front of the Mystique burner than two meters. Regard heat resistant walls with heat sensitive surface treatments (e.g. wallpaper or heat sensitive paints) as heat sensitive walls. -
Page 7: Floor Protector Requirements
Please note that the Mystique burner is heavy having total weight of 175 Kg. The floor and the materials used as floor protector should be strong enough to bear this load. The minimum requirements for material to be used as floor protectors on a combustible materials are 6mm fibre cement board (e.g. -
Page 8: Reducing Clearances
Fig. 3.5.1 3.6 Reducing Clearances The clearances to combustible specified in section 2.0 of this manual, can be safely reduced by following guidelines specified in AS/NZS 2918:2001 table 3.1 & 3.2. Heat shield should be made of non-combustible material like metal or masonry. Installed between burner and the combustible wall With an air gap behind it and vented top and bottom The shield should extend a minimum of 450mm beyond the top of the appliance and extend width-wise so... -
Page 9: Permitted Fuels
If you are cutting your own firewood, only wood that has been air dried in a sheltered, well ventilated stack, preferably for at least 12 months may be burned in MYSTIQUE. To ensure that the wood has a moisture content of 25% or less, store it under a roof or protected against heavy rain. -
Page 10: Operational Sequence
5.0 Operational Sequence (For various steps refer images shown in the bracket) 5.1 Before First Light-up Make sure that the burner is correctly installed and signed off by an approved installer. All local council’s wood fire permission or permit requirements have been completed satisfactorily. Make sure that all the packing material has been removed from both the combustion chambers. -
Page 11: Re-Fueling
5.4A 5.4B 5.4C 5.4D 5.5 Intermediate Load 2 & Door Operations (5.5A) Door will not open once damper handle is positioned on “Close” because of safety interlock mechanism. (5.5B) The downdraft flame in the bottom combustion chamber should look like this. When approx. -
Page 12: Fan Operation
5.7 Fan Operation Keep fan “ON” all the time when running the burner Fan will switch “On/Off” automatically as per the set temperatures of the rear of the firebox. Running burner with fan ‘OFF’ for a prolonged period may damage critical electrical and electronic components of the burner. -
Page 13: Cleaning And Maintenance
Make sure that all panels of the burner are cold Make sure you have isolated the burner from main electrical power supply. 6.1 Periodic Cleaning & Checks Depending upon the usage certain parts or areas of the Mystique burner will need cleaning every week or fortnight. 6.1.1 Ash Removal The downdraft burner creates considerably less ash compared to conventional wood burners. - Page 14 6.2.3 Firebox Lining Boards & Ceramic Block The vermiculite boards in your Mystique burner are an important part of the burner that helps to achieve clean and efficient burn. These boards are likely to degrade and will need replacement at stage. The life of boards will depend upon usage, type of fuel burnt and care taken during operations and maintenance.
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Page 15: Electrical & Electronics Controls
Glen Dimplex in order to avoid a hazard. 7.3 Electronic Control For any malfunction or trouble shooting, contact retailer where you bought your Mystique burner or your nearest Masport heating specialist or Glen Dimplex Customer Service department on 0800 666 2824... -
Page 16: Mystique Replacement Parts
7.0 Mystique Replacement Parts Some parts of Mystique burner are considered consumable. These parts will wear out or degrade over time. The life of these parts will vary upon How frequently the fire is used Type of fuel. Some species of wood fuel are harsher than others. -
Page 17: Troubleshooting: Causes & Remedy
Fig 7.1 Part Description Part Description Top Combustion Chamber Down Draft Injector Top Combustion Chamber Door Complete Bottom Front Panel Top Door Handle RED/GREEN LED - Damper Location Indicator Bottom Combustion Chamber Top Plate Bottom Combustion Chamber Door Complete Heat Exchanger Access Panel Bottom Door Access Screw Rear Panel Top Chamber Ash Glass... -
Page 18: Mystique Warranty
Occasional puffs of There could be not enough flue draft due Mystique burner has mechanical interlock that smoke entering the to insufficient flue height in relation to your prevents opening of top combustion door unless... - Page 19 GLEN DIMPLEX WARRANTY REGISTRATION MYSTIQUE ULTRA LOW EMISSION BURNER Thank you for purchasing a Masport Fire. We ask you to complete the following information and return to the Glen Dimplex Warranty Registration Department on following address: P O Box 58473, Botany, Manukau 2163, Auckland...
- Page 21 Australia by Glen Dimplex Australia Pty Ltd. (together referred as “Glen Dimplex”) This warranty is provided to the first domestic purchaser of a Masport wood or multi-fuel fire (radiant or convection). It applies from the date of purchase from or through an authorized Masport Fire Distributor in relation to each product or component for the period below.
- Page 22 • Damage caused by incorrect use or the burning of treated or painted wood, driftwood or other fuels which are not recommended; • Travel costs for a distance greater than 50 km from the nearest approved Masport Heating Service Agent. (The location of the Wood Fire must be advised to Glen Dimplex or its sales agents at the time of purchase or using warranty registration form) •...
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