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Installation Guide
AC1200 Dual Band Wireless Access Point
Model WAC104
NETGEAR, Inc.
July
2021
350 East Plumeria Drive
San Jose, CA 95134, USA
NETGEAR INTERNATIONAL LTD
Floor 1, Building 3,
University Technology Centre
Curraheen Road, Cork,
T12EF21, Ireland
© NETGEAR, Inc., NETGEAR and the NETGEAR
Logo are trademarks of NETGEAR, Inc. Any
non‑NETGEAR trademarks are used for reference
purposes only.
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Summary of Contents for NETGEAR WAC104
- Page 1 San Jose, CA 95134, USA NETGEAR INTERNATIONAL LTD Floor 1, Building 3, University Technology Centre Curraheen Road, Cork, T12EF21, Ireland © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non‑NETGEAR trademarks are used for reference purposes only.
- Page 2 Package contents Access Point Model WAC104 Power adapter (varies by region) Ethernet cable Overview LEDs Power LED LAN 1 LED WPS LED LAN 2 LED WiFi LED LAN 3 LED LAN 4 LED Overview back panel WPS button Reset button...
- Page 3 Sample connections diagram WAC104 access point WiFi devices Modem Router Internet IMPORTANT: The access point (AP) provides WiFi and LAN connectivity but is a bridge and not a router. Connect the AP to a router that is connected to a modem. Do not connect the AP directly to a modem such as a DSL or cable modem.
- Page 4 If your AP is running a firmware version earlier than version 1.0.4.15 and you do not update to version 1.0.4.15 or a later version, see the old installation guide, which you can download by visiting https://www.netgear.com/support/download/. • We strongly recommend that you download and install the latest firmware as...
- Page 5 Step 3. Log in to the local browser UI These steps apply only if you updated your AP firmware to version 1.0.4.15 or a later version and then reset the AP to factory defaults. 1. Launch a web browser on a WiFi‑enabled device that has a WiFi connection to the network) and enter http://www.aplogin.net or AP (see Step 2.
- Page 6 Step 4. Check for new firmware These steps apply only if you updated your AP firmware to version 1.0.4.15 or a later version and then reset the AP to factory defaults. Before you start using your AP, we recommend that you use the AP’s automatic update function to check for new firmware.
- Page 7 Troubleshooting tips The following table provides some tips for correcting simple problems that you might encounter. For more troubleshooting information, see the troubleshooting chapter in the user manual. Problem Cause Possible solution You cannot The WiFi LED is off, Verify that the radios are turned on by pressing connect over WiFi indicating that the the WiFi On/Off button.
- Page 8 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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