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Chapter 5: Customer Service
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This chapter provides information about how to obtain customer service support from Motorola and
describes the type of information you should have available prior to making the support call.
Customer Service Information
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If you have read this document and made every effort to resolve installation or operation issues
yourself and still require help, please contact your regional Motorola support representatives
USA
Motorola System Support Center (SSC) using the following contact information:
Phone: 800-221-7144
Hours of Operation: 7 days a week, 24 hours
Europe
Phone: +44 (0)1793 564680
essc@motorola.com
Email:
Hours: Mon-Fri 09:00 - 17:00 GMT
Calls are logged 24 x 7, cases will be worked Mon-Fri 09:00 - 17:00 GMT
Asia and Pacific Region
Remote Technical Help Desk (Channel Partners)
Phone: +63 28 92 79 93
Email: wi4Tech@motorola.com
Hours of Operation: Mon - Fri 8 am - 6 pm
July 2007
Sat 8 am - 12 noon
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