Samsung FTQ352IWW Service Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Oven
  5. FTQ352IWW
  6. Service manual

Samsung FTQ352IWW Service Manual

Hide thumbs Also See for FTQ352IWW:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Refer to the service manual in the GSPN(see rear cover) for the more information.
FREE STANDING
RANGE
MODEL:
FTQ352IWW
MODEL CODE: FTQ352IWW/XAC
VERSION:
00,01,02,03
1. Precaution
2. Product Specification
3. Disassembly and Reassembly
4. Troubleshooting
5. Exploded Views and Part List
6. PCB Diagrams
7. Schematic Diagrams
8. Wiring Diagram

Advertisement

Table of Contents
loading

Related Manuals for Samsung FTQ352IWW

Summary of Contents for Samsung FTQ352IWW

  • Page 1 FREE STANDING RANGE MODEL: FTQ352IWW MODEL CODE: FTQ352IWW/XAC VERSION: 00,01,02,03 1. Precaution 2. Product Specification 3. Disassembly and Reassembly 4. Troubleshooting 5. Exploded Views and Part List 6. PCB Diagrams 7. Schematic Diagrams 8. Wiring Diagram Refer to the service manual in the GSPN(see rear cover) for the more information.

  • Page 2: Table Of Contents

    • Contents 1. Precaution ................3 1-1 Forward .

  • Page 3: Precaution

    • Repairs of the appliance should be carried out by a licensed technician only . Incorrect repairs may result in dangerous situations . If you need repairs, contact an SAMSUNG Service Center or your dealer . • If the power cord is defective, it must be replaced by a qualified service agent with a UL listed range cord.

  • Page 4: Important Safety Instructions

    1. Precaution 1-3 Important Safety Instructions Read and follow all instructions before using your oven to prevent the risk of fire, electric shock, injury to person, or damage when using the range. This guide don’t cover all possible conditions that may occur. For further assistance contact your service agent or manufacturer .

  • Page 5: Surface Cooking Units

    1. Precaution SURFACE COOKING UNITS VENTILATING HOODS: • Use Proper Pan Size – This appliance is equipped • Clean Ventilating Hoods Frequently – Grease with one or more surface units of different sizes . should not be allowed to accumulate on hood or filter. Select utensils having flat bottoms large enough •...

  • Page 6: Model & Serial Number Label And Tech Sheet Locations

    1. Precaution 1-4 Model & Serial Number Label and Tech Sheet Locations This Model / Serial Number label and Tech Sheet locations are shown below . Model & Serial Number Location Tech Sheet Location (On Low Rear Cover)

  • Page 7: Specifications

    Steam Cleaning Casual clean without any smell - Samsung : 3 fans More frequently - Competitors : 1 fans - Samsung : Self clean + Steam Clean Samsung Competitors - Competitors : Self clean Surround Air-vection - Main Convection Fan with 2-Sub .Fans makes complex small Swirl .
  • Page 8 2. Specifications Features Easy Steam Cleaning - More Efficiency & Time Saving - Available for Water and Oven Washing Liquid (Water + Detergent) - Takes about 20minutes to Clean-out easily - Steam fits Light and frequent cleaning, (Pyrolitic Self-cleaning fits Greasy dirt cleaning)

  • Page 9: Table Of Specifications

    2. Specifications 2-2 Table of Specifications Model Items NEW MODEL Model Name FTQ352IWW/XAC Category Convection Overall Width 30” Installation type Freestanding Color availability STS, WH, BK Control Oven Keypad Cooktop Knob Display Electronic clock Control lock capability Audible preheat signal Cooktop Material Ceramic glass...

  • Page 10: Accessory

    2. Specifications 2-3 Accessory Item Description Code No. Q’ty Rack Flat DG75-01001A Tray Grate DG63-00068A Tray Broil DG63-00067A Cleaner & Cleaning pad DG97-00085A...

  • Page 11: Disassembly And Reassembly

    3. Disassembly and Reassembly 3-1 Removing Cover-Back Main Wire, Cover-Back Guard Wire and PCB- Main WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts .

  • Page 12: Removing Regulator-Energy

    3. Disassembly and Reassembly 3-2 Removing Regulator-Energy WARNING Disconnect power before servicing the range Replace all panels before operating range . Failure to do so can result in dearh or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 13: Removing Surface Elements And The Ceramic Glass Cooktop

    3. Disassembly and Reassembly 3-3 Removing Surface elements and The Ceramic Glass Cooktop WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . . Parts Explaination Photo Explaination...
  • Page 14 3. Disassembly and Reassembly 3-3 Removing Surface elements and The Ceramic Glass Cooktop Parts Explaination Photo Explaination To remove the surface elements a) Remove the wires from the element and limiter terminals . b) Remove the element bracket screw (shown above) for the element you are servicing .

  • Page 15: Removing The Latch-Door & Switch-Door Plunger

    3. Disassembly and Reassembly 3-4 Removing The Latch-Door & Switch-Door Plunger WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts .

  • Page 16: Removing Heater-Broil

    3. Disassembly and Reassembly 3-5 Removing Heater-Broil WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 17: Removing Heater-Bake (00 Version)

    3. Disassembly and Reassembly 3-7 Removing Heater-Bake (00 Version) Parts Explaination Photo Explaination 1. Unplug range or disconnect power . Pull the range out of its mounting location so that you can access the rear of the unit . 3. Remove Cover-Back Main Wire . (See step 3~4 on page 11 for procedure) 4.

  • Page 18: Removing Heater-Bake (01 Version)

    3. Disassembly and Reassembly 3-6 Removing Heater-Bake (01 Version) Parts Explaination Photo Explaination 1. Unplug range or disconnect power . Pull the range out of its mounting location so that you can access the rear of the unit . 3. Remove Cover-Back Main Wire . 4.

  • Page 19: Removing Convection Element, Fan-Covnection And Motor-Convection

    3. Disassembly and Reassembly 3-7 Removing Convection Element, Fan-Covnection and Motor-Convection Parts Explaination Photo Explaination 1. Disconnect power and remove oven racks . Pull the range out of its mounting location so that you can access the rear of the unit . 3.

  • Page 20: Removing Lamp

    3. Disassembly and Reassembly 3-8 Removing Lamp WARNING Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . CAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 21: Removing Sensor-Thermistor

    3. Disassembly and Reassembly 3-9 Removing Sensor-Thermistor WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 22: Removing Assy-Drawer & Heater-Warming Drawer

    3. Disassembly and Reassembly 3-10 Removing Assy-Drawer & Heater-Warming Drawer WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts .
  • Page 23 3. Disassembly and Reassembly 3-10 Removing Assy-Drawer & Heater-Warming Drawer Parts Explaination Photo Explaination To remove Heater-Warning Drawer: Remove two screws from Bracket- Warming Heater . Assy-Drawer & Heater- Warming Drawer Remove Cover-Warming Heater and disconnect 2 wires . 3. Pull out the Heater-Warming Drawer .

  • Page 24: Removing And Replacing Oven Door

    3. Disassembly and Reassembly 3-11 Removing and Replacing Oven Door WARNING The door is very heavy . Be careful when removing door Do not lift door up by the Handle-Door . Parts Explaination Photo Explaination To remove Oven Door: Fully open the door 2.

  • Page 25: Removing Handle-Door And Glass-Inner

    3. Disassembly and Reassembly 3-12 Removing Handle-Door and Glass-Inner WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts .
  • Page 26 3. Disassembly and Reassembly 3-12 Removing Handle-Door and Glass-Inner Parts Explaination Photo Explaination To remove Handle-Door Remove 2 screws to remove Handle- Door Handle Door Remove each side screw to remove Guide-Handle from Handle-Door . To remove Glass-Inner Remove 6screws from rear side of door to remove 2 Hinge-Door .
  • Page 27 3. Disassembly and Reassembly 3-12 Removing Handle-Door and Glass-Inner Parts Explaination Photo Explaination Remove Baffle-Door and take out the Glass-Inner assembly. Handle Explaination Photo Door Explaination Unfold 2 flanges of Cover-Frame Inner Glass to taking out Glass-Inner (cf. When you reassemble the Glass-Inner, don't change it you check Glass-Inner's coating side.)

  • Page 28: Removing Gasket-Door

    3. Disassembly and Reassembly 3-13 Removing Gasket-Door WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 29: Removing The Panel-Side

    3. Disassembly and Reassembly 3-14 Removing The Panel-Side WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . PRECAUTION When you work on the electric range, be careful when handling the sheet metal parts . Sharp edges may be present, and you can cut yourself if you are not careful .

  • Page 30: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1 Failure Display Codes There is a error code and two kinds of error codes. Possible error codes during use can be checked before service. 1 . Press CLOCK AM/PM pad . 2 . Press the CLOCK AM/PM pad again to select AM . 3 .
  • Page 31 4. Troubleshooting 4-1 Failure Display Codes Safety error Failure code CAUSE SOLUTION 1. Disconnect power . Open the back cover . Disconnect sensor harness from control . Measure sensor resistance :1080Ω at the room temperature → If there E-08 Oven heating error are any problems, replace oven sensor .
  • Page 32 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Safety error Failure code CAUSE SOLUTION 1) After 20 seconds from starting to work of oven, buzzer is beeping 10 times long and oven sensor opened then finally it displays “E-27” or “E-28” as E-27 (over 2950Ω) Error message .
  • Page 33 4. Troubleshooting 4-1 Failure Display Codes (01 Version) Safety error Failure code CAUSE SOLUTION 1) After 20 seconds from starting to work of oven, buzzer is beeping 10 times long and oven sensor opened then finally it displays “E-27” or “E-28” as E-27 Error message .
  • Page 34 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Safety error Failure code CAUSE SOLUTION 1) After 20 seconds from starting to work of oven, buzzer is beeping 10 times long and oven sensor opened then finally it displays “E-27” or “E-28” as E-27 Error message .
  • Page 35 4. Troubleshooting 4-1 Failure Display Codes (03 Version) Safety error Failure code CAUSE SOLUTION 1) After 20 seconds from starting to work of oven, buzzer is beeping 10 times long and oven sensor opened then finally it displays “E-27” or “E-28” as E-27 Error message .
  • Page 36 4. Troubleshooting 4-1 Failure Display Codes Safety error Failure code CAUSE SOLUTION 1) It will display “E-08” after buzzer is beeping 10 times long if it could not reach 100˚F(38˚c) within 10 minutes during oven is working . E-08 oven heating error 2) Please make sure through the method of 4-1 on 30 page, if those series of working for informing error take long time or not...
  • Page 37 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Safety error Convection Convection Relay Relay “E-08” or “E-0A” DLB Relay DLB Relay Disconnect power and sub PCB Broil Relay Broil Relay Bake Relay Bake Relay Sub PCB Sub PCB * DLB, Bake, Broil,convection relay * Replace sub PCB ∞...
  • Page 38 4. Troubleshooting 4-1 Failure Display Codes (01 Version) Safety error “E-08” or “E-0A” Disconnect power and main PCB DLB Relay DLB Relay Broil relay Broil relay Broil Relay Broil Relay Bake Relay Bake Relay * Check the DLB, Bake and Broil relay. * Replace main PCB ∞...
  • Page 39 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Safety error Convection Convection Relay Relay “E-08” or “E-0A” DLB Relay DLB Relay Disconnect power and sub PCB Broil Relay Broil Relay Bake Relay Bake Relay Sub PCB Sub PCB * DLB, Bake, Broil,convection relay * Replace sub PCB ∞...
  • Page 40 4. Troubleshooting 4-1 Failure Display Codes (03 Version) Safety error “E-08” or “E-0A” Disconnect power and main PCB DLB Relay DLB Relay Broil relay Broil relay Broil Relay Broil Relay Bake Relay Bake Relay * Check the DLB, Bake and Broil relay. * Replace main PCB ∞...
  • Page 41 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Failure code CAUSE SOLUTION *Control lockout(press cooking time and Delay start pads at the same time for 3 seconds .) When 1 minute elapsed, It will display “E-0E ” after buzzer is beeping 10 times long, if locking is occurred continually, or door locking E-0E Door locking error...
  • Page 42 4. Troubleshooting 4-1 Failure Display Codes (01 Version) Failure code CAUSE SOLUTION *Control lockout(press cooking time and Delay start pads at the same time for 3 seconds .) When 1 minute elapsed, It will display “E- 0E” after buzzer is beeping 10 times long, if locking is occurred continually, or door locking E-0E Door locking error...
  • Page 43 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Failure code CAUSE SOLUTION *Control lockout(press cooking time and Delay start pads at the same time for 3 seconds .) When 1 minute elapsed, It will display “E-0E ” after buzzer is beeping 10 times long, if locking is occurred continually, or door locking E-0E Door locking error...
  • Page 44 4. Troubleshooting 4-1 Failure Display Codes (03 Version) Failure code CAUSE SOLUTION *Control lockout(press cooking time and Delay start pads at the same time for 3 seconds .) When 1 minute elapsed, It will display “E- 0E” after buzzer is beeping 10 times long, if locking is occurred continually, or door locking E-0E Door locking error...
  • Page 45 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Failure code CAUSE SOLUTION When 10 seconds elapses, It will display “ -SE-” after buzzer is beeping 10 times long if between main PCB and cable connector or keypad and cable have a short circuit . -SE- short key Please make sure through the method of...
  • Page 46 4. Troubleshooting 4-1 Failure Display Codes (01 Version) Failure code CAUSE SOLUTION When 10 seconds elapses, It will display “-SE-” after buzzer is beeping 10 times long if between main PCB and cable connector or keypad and cable have a short circuit . -SE- short key Please make sure through the method of...
  • Page 47 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Failure code CAUSE SOLUTION When 10 seconds elapses, It will display “ -SE-” after buzzer is beeping 10 times long if between main PCB and cable connector or keypad and cable have a short circuit . -SE- short key Please make sure through the method of...
  • Page 48 4. Troubleshooting 4-1 Failure Display Codes (03 Version) Failure code CAUSE SOLUTION When 10 seconds elapses, It will display “-SE-” after buzzer is beeping 10 times long if between main PCB and cable connector or keypad and cable have a short circuit . -SE- short key Please make sure through the method of...
  • Page 49 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Control PCB Operation Sort of Control PCB Main PCB ( Front ) ( Front ) ( Back ) ( Back ) Sub PCB ( Front ) ( Front ) ( Back ) ( Back ) Touch control PCB ( Front )
  • Page 50 4. Troubleshooting 4-1 Failure Display Codes (01 Version) Control PCB Operation Sort of Control PCB Main PCB ( Front ) ( Front ) ( Back ) ( Back ) Touch control PCB ( Front ) ( Front ) ( Key panel ) ( Key panel )
  • Page 51 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Control PCB Operation Sort of Control PCB Main PCB ( Front ) ( Front ) ( Back ) ( Back ) Sub PCB ( Front ) ( Front ) ( Back ) ( Back ) Touch control PCB ( Front )
  • Page 52 4. Troubleshooting 4-1 Failure Display Codes (03 Version) Control PCB Operation Sort of Control PCB Main PCB ( Front ) ( Front ) ( Back ) ( Back ) Touch control PCB ( Front ) ( Front ) ( Key panel ) ( Key panel )
  • Page 53 4. Troubleshooting 4-1 Failure Display Codes (00 Version) * Explain of primary parts of Main PCB ( Main PCB ) ( Main PCB ) Low Voltage Transformer Low Voltage Transformer IC03(7805) IC03(7805) CN06 IC02(7812) IC02(7812) ZNR1 (Varistor) CN03 CN03 CN02 CN02 CN01 CN01...
  • Page 54 CN06 CN06 CN02 CN02 CN04 CN04 drawer drawer CN01 CN01 4. Troubleshooting 4-1 Failure Display Codes (00 Version) Explain primary parts of Sub PCB ( Sub PCB ) ( Sub PCB ) CN01 CN01 Black Black Blue + Gray Blue + Gray CN04,CN05 CN04,CN05 Warmer Drawer Relay...
  • Page 55 4. Troubleshooting 4-1 Failure Display Codes (01 Version) * Explain of primary parts of Main PCB ( Main PCB ) ( Main PCB ) Low Voltage Transformer Low Voltage Transformer IC03(7805) IC03(7805) CN03 CN03 CN05 IC02(7812) IC02(7812) ZNR1 (Varistor) Warmer Warmer BAKE BAKE...
  • Page 56 4. Troubleshooting 4-1 Failure Display Codes (02 Version) * Explain of primary parts of Main PCB ( Main PCB ) ( Main PCB ) Low Voltage Transformer Low Voltage Transformer IC03(7805) IC03(7805) CN06 IC02(7812) IC02(7812) ZNR1 (Varistor) CN03 CN03 CN02 CN02 CN01 CN01...
  • Page 57 CN06 CN06 CN02 CN02 CN04 CN04 drawer drawer CN01 CN01 4. Troubleshooting 4-1 Failure Display Codes (02 Version) Explain primary parts of Sub PCB ( Sub PCB ) ( Sub PCB ) CN01 CN01 Black Black Blue + Gray Blue + Gray CN04,CN05 CN04,CN05 Warmer Drawer Relay...
  • Page 58 4. Troubleshooting 4-1 Failure Display Codes (03 Version) * Explain of primary parts of Main PCB ( Main PCB ) ( Main PCB ) Low Voltage Transformer Low Voltage Transformer IC03(7805) IC03(7805) CN03 CN03 CN05 IC02(7812) IC02(7812) ZNR1 (Varistor) Warmer Warmer BAKE BAKE...
  • Page 59 4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Measure an input voltage . (240/120V check circuit breaker . or 208/120V) Make sure that the state of wire is Measure an input voltage of terminal connected with Terminal block . block . Measure voltage of connector(CN01) Replace of repair if harness has been on main PCB L1~N : 120V loosen or disconnected .
  • Page 60 4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Check whtether temperature is risen Replace or repair it if relay on main PCB over 400˚F(202˚C) within 10 minutes have a short circuit . in a state of room temperature . Oven temperature is risen fast . Check whether harness has been Replace or repair harness .
  • Page 61 4. Troubleshooting SYMPTOM DIAGNOSIS REMEDY Make sure that Radiant element or Infinite switch corresponded Replace Infinite switch or Radiant element. RR(Right Rear), RF(Right Front), LR(Left Rear), LF(Left Front) . Check whether harness is connected with radiant element or Infinite switch has been loosen or Cooktop is not disconnected .

  • Page 62: Electrical Malfunction

    4. Troubleshooting 4-2 Electrical Malfunction Safety error (Terminal Block) (Terminal Block) L2 : 240V No power N : 120V (Red) (Red) N : 120V (Black) (Black) No display (White) (White) *Check terminal block voltage. * Reset the sirsuit breaker AC 240V/120V or AC208V/120V or check main power.
  • Page 63 4. Troubleshooting 4-2 Electrical Malfunction * Measure resistance and voltage of Low voltage Transformer (please refer to Fig.1) Low Voltage Transformer Low Voltage Transformer Fig.1 : Low voltage Transformer voltage resistance Input 120V Input 120V Primary 120V 110 ~ 120Ω (input) Secondary 1 13.5V...
  • Page 64 4. Troubleshooting 4-2 Electrical Malfunction Cooktop No heating or Abnormal working *Single element Left Right(LR) LR radiant element (No heating or Abnormal working) Disconnect power *Tighted terminal of harness by *Check the LR infinite switch compressing not to be loosen. *Check whether harness in *Check whether harness connected wire and terminal of switch has been...
  • Page 65 4. Troubleshooting 4-2 Electrical Malfunction (Continued) LR radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. * Check the element of LR Radiant *Check whether harness connected *Check whether harness in wire and the state of element of LR terminal of radiant has been radiant are in normal.
  • Page 66 4. Troubleshooting 4-2 Electrical Malfunction (Continued) *Dual element Left Front(LF) LF radiant element (No heating or abnomal working) *Tighted terminal of harness by * Disconnect power compressing not to be loosen. * Check the LF infinite switch *Check whether harness in *Check whether harness connected terminal of switch has been wire and the state of LF infinite...
  • Page 67 4. Troubleshooting 4-2 Electrical Malfunction (Continued) LF radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. *check the element of LF Radiant *Check whether harness connected *Check whether harness in wire and the state of LF infinite terminal of Radiant has switch are in normal.
  • Page 68 4. Troubleshooting 4-2 Electrical Malfunction *Single element Right Rear(RR) *Single element Right Rear(RR) RR radiant element RR radiant element (No heating or (No heating or abnomal working) abnomal working) *Tighted terminal of harness by *Tighted terminal of harness by * Disconnect power * Disconnect power compressing not to be loosen.
  • Page 69 4. Troubleshooting 4-2 Electrical Malfunction (Continued) RR radiant element (No heating or Abnormal working) *Tighted terminal of harness by compressing not to be loosen. *Check the element of RR Radiant *Check whether harness connected *Check whether harness in wire and the state of element of RR terminal of Radiant has Radiant are in normal.
  • Page 70 4. Troubleshooting 4-2 Electrical Malfunction *Dual element Left Front(LF) (Continued) RF radiant element RF radiant element (No heating or (No heating or abnomal working) abnomal working) *Tighted terminal of harness by *Tighted terminal of harness by * Disconnect power * Disconnect power compressing not to be loosen.
  • Page 71 4. Troubleshooting 4-2 Electrical Malfunction (Continued) (Continued) RC radiant element RF radiant element (No heating or (No heating or Abnormal working) Abnormal working) *Tighten terminal of harness by *Tighted terminal of harness by compressing not to be loosen. *Check element of RC radiant. compressing not to be loosen.
  • Page 72 4. Troubleshooting 4-2 Electrical Malfunction (00 Version) Warming center relay(RY07) Warming center relay(RY07) Warming center relay(RY07) CN04,CN05 CN04,CN05 CN01 CN01 RC radiant element (No heating or Abnormal working) * Disconnect power Sub PCB Sub PCB *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on sub PCB.
  • Page 73 4. Troubleshooting 4-2 Electrical Malfunction (01 Version) Warming center relay(RY07) Warming center relay(RY07) Warming center relay(RY07) CN04,CN05 CN04,CN05 CN01 CN01 RC radiant element (No heating or Abnormal working) * Disconnect power Sub PCB Sub PCB *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on sub PCB.
  • Page 74 4. Troubleshooting 4-2 Electrical Malfunction (02 Version) Warming center relay(RY07) Warming center relay(RY07) Warming center relay(RY07) CN04,CN05 CN04,CN05 CN01 CN01 RC radiant element (No heating or Abnormal working) * Disconnect power Sub PCB Sub PCB *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on sub PCB.
  • Page 75 4. Troubleshooting 4-2 Electrical Malfunction (03 Version) Warming center relay(RY07) Warming center relay(RY07) Warming center relay(RY07) CN04,CN05 CN04,CN05 CN01 CN01 RC radiant element (No heating or Abnormal working) * Disconnect power Sub PCB Sub PCB *Check whether PCB pattern have a short circuit or Relay *Check warming center relay on sub PCB.
  • Page 76 4. Troubleshooting 4-2 Electrical Malfunction (00 Version) (Continued) RC radiant element (No heating or Abnormal working) *Tighten terminal of harness by compressing not to be loosen. *Check element of RC radiant. *Check whether harness connected *Check whether harness in wire and the state of element of RC terminal of radiant has been radiant are in normal.
  • Page 77 4. Troubleshooting 4-2 Electrical Malfunction (01 Version) (Continued) RC radiant element (No heating or Abnormal working) *Tighten terminal of harness by compressing not to be loosen. *Check element of RC radiant. *Check whether harness connected *Check whether harness in wire and the state of element of RC terminal of radiant has been radiant are in normal.
  • Page 78 4. Troubleshooting 4-2 Electrical Malfunction (02 Version) (Continued) RC radiant element (No heating or Abnormal working) *Tighten terminal of harness by compressing not to be loosen. *Check element of RC radiant. *Check whether harness connected *Check whether harness in wire and the state of element of RC terminal of radiant has been radiant are in normal.
  • Page 79 4. Troubleshooting 4-2 Electrical Malfunction (03 Version) (Continued) RC radiant element (No heating or Abnormal working) *Tighten terminal of harness by compressing not to be loosen. *Check element of RC radiant. *Check whether harness connected *Check whether harness in wire and the state of element of RC terminal of radiant has been radiant are in normal.
  • Page 80 4. Troubleshooting 4-2 Electrical Malfunction Hot indicator Lamp failure (cooktop) Hot Indicator Lamp (No heating or Abnormal working) * Disconnect power * Get rid of lamp from harness *Get rid of lamp from bracket and supply extra 120V voltage. *Make sure whether lamp is lighted *Replace Hot Indicator Lamp.
  • Page 81 4. Troubleshooting 4-2 Electrical Malfunction Component testing procedures WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing the range . Replace all panels before operating range . Failure to do so can result in death or electrical shock . FIGURE TESTS MEASURE RESULTS Approx : 13 ~ 16Ω...
  • Page 82 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS First of all, make sure that lamp filament is disconnected or not. ∞ Approx : Ω Measure resistance socket’s terminal Terminal voltage of lamp socket : after separating harness from heater 120V and removing lamp .
  • Page 83 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with switch properly . 3-L1 black+black 5-L2 red+red 4-H2 yellow 2-P blue 1-H1 orange+violet Approx Measure the voltage and resis- tance between terminals . (Please refer to Resistance between terminals ∞...
  • Page 84 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with switch properly . Approx P1 red+red ∞ ∞ Resistance between terminals S1 black+brown when switch is off : Ω P2 black+black When switch is on(HI, Max .) S2 blue (Indicator lamp) P1-2-4A : 0 Ω...
  • Page 85 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Approx Check whether harness is connected Terminal resistance : with terminal of element properly . ∞ 1b-2b= Ω element terminal :orange+violet 2a- element terminal : 45 ~ 50Ω “A” orange+violet 1200W 1200W (at the room temperature) 2a yellow...
  • Page 86 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check whether harness is connected with terminal of element properly . - element terminal : red, violet (It will not be problem with reversing the order in insering yellow and red .) Approx terminal resistance 187 type TCO : black, gray...
  • Page 87 4. Troubleshooting 4-2 Electrical Malfunction FIGURE TESTS MEASURE RESULTS Check the state of working of switch . Nomal open : 0Ω ∞ Nomal close : Ω Make sure whether wire, housing Replace or repair if wire or and terminal is connected with switch terminal has been damaged .
  • Page 88 4. Troubleshooting 4-2 Electrical Malfunction Oven sensor resistance (Temperature vs . Sensor resistance) Ro = 1000 Ohms (0˚C), RP = 2757 Ohms, Up = 5V, a = 0.00375 degree F degree C ohms degree F degree C ohms -17 .8 932 .12 1170 .17 961 .86...

  • Page 89: Exploded Views And Parts List

    5. Exploded Views and Parts List 5-1 Exploded Views (00 Version) Z050 P233 T113 P234 H049 P232 H001 Z047 P234 M315 M348 M314 Z049 C213 C003 Z048 M243 B041 M309 M327 W002 M319 M268 M354 M248 M054 H005 M328 M015 M370...
  • Page 90 5. Exploded Views and Parts List 5-1 Exploded Views (01 Version) P236 T114 H049 H060 T113 P234 P234 M348 M314 M316 Z049 P349 M337 B041 M322 M309 M327 W002 P241 M319 W033 M268 M354 M248 M322 M339 M338 M054 M339 H005 M328 M015...
  • Page 91 5. Exploded Views and Parts List 5-1 Exploded Views (02 Version) P236 T114 H049 H060 T113 P234 P234 M348 C003 M314 M316 Z049 P349 M337 B041 M309 M327 P241 M319 M354 M033 M248 M322 H005 M328 M015...
  • Page 92 5. Exploded Views and Parts List 5-1 Exploded Views (03 Version) P236 T114 H049 H060 T113 P234 P234 M348 C003 M314 Z049 P349 M337 B041 M309 M327 W002 P241 M319 M354 M033 M248 M338 M054 M339 H005 M328 M015...

  • Page 93: Main Parts List

    5. Exploded Views and Parts List 5-2 Main Parts List (00 Version) Code No. Description Specification Q’ty SA/SNA Remark B041 DG66-00009A LATCH-DOOR 011-67508-01,-,-,-,-,30-EOVEN C003 OAS-ASUB-01 ASSY PCB PARTS FTQ352IWUB/XAA , A-BETTER C213 DG97-00121B ASSY-HOLDER PCB SUB FTQ352IWUW,BETTER H001 DG31-00005A MOTOR CONVECTION -,SMC-U386A,-,60Hz,-,12 H005 DG97-00086A...
  • Page 94 5. Exploded Views and Parts List 5-2 Main Parts List (01 Version) Code No. Description Specification Q’ty Remark M354 DG34-00006A SWITCH-DOOR PLUNGER -,-,-,-,-,-,-,-,-,-, M033 DG39-00019A WIRE HARNESS-SUB FTQ386, FTQ352,-,-,-,-, B041 DG66-00009A LATCH-DOOR 011-67508-01,-,-,-,-,30-EOVEN H005 DG97-00086A ASSY COVER CASING FTQ386LWUX,-,-,5 .7cu .f H049 DG60-00001A SPACER-FAN CONVECTION...
  • Page 95 5. Exploded Views and Parts List 5-2 Main Parts List (02 Version) Code No. Description Specification Q’ty Remark B041 DG66-00009A LATCH-DOOR 011-67508-01,-,-,-,-,30-EOVEN C003 OAS-ASUB-01 ASSY PCB PARTS FTQ352IWUB/XAA , A-BETTER H005 DG97-00086A ASSY COVER CASING FTQ386LWUX,-,-,5 .7cu .f H049 DG60-00001A SPACER-FAN CONVECTION BT63BSST,STKM11A,L H060...

  • Page 96: Door Parts List

    5. Exploded Views and Parts List 5-3 Door Parts List V027 D004 D125 V002 D020 D032 D126 D019 V002 D015 (00 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark V027 DG97-00052C ASSY-DOOR FTQ352IWUW,BETTER,NEW GE WHT D004 DG94-00063A ASSY DOOR-E...
  • Page 97 5. Exploded Views and Parts List 5-3 Door Parts List D049 D004 D170 V002 D126 D156 V002 D015 (S.N.A : SERVICE NOT AVAILABLE) (01 Version) Code No. Description Specification Q’ty SA/SNA Remark D004 DG94-00063A ASSY DOOR E FTQ386LWUX,-,-,CERAMIC ENAME D015 DG94-00073B ASSY DOOR SUB FTQ352**, FCQ321**,SECC,WH...
  • Page 98 5. Exploded Views and Parts List 5-3 Door Parts List D049 D004 D170 V002 D032 D126 D019 D156 V002 D015 (02 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark D004 DG94-00063A ASSY DOOR E FTQ386LWUX,-,-,CERAMIC ENAME D015 DG94-00073B ASSY DOOR SUB...
  • Page 99 5. Exploded Views and Parts List 5-3 Door Parts List D049 D170 V002 D126 D156 V002 (03 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark D049 DG97-00052F ASSY DOOR FCQ321HSUW/XAA,-,WHITE,A-2 BET D126 DG64-00092A GLASS-INNER FTQ386LWUX/XAA,HEAT REFLECTI D156 DG97-00088F ASSY HANDLE-DOOR...

  • Page 100: Control Parts List

    OAS-AGMAIN-00 ASSY PCB PARTS FTQ352IWUB/XAA,A-BETTER, C004 DG34-00007B SWITCH-MEMBRANE -,-,PC 0 .5T,120V/60Hz,-, C029 DG64-00113C KNOB-DIAL FTQ352IWUW,PBT,52 .5,59,26,-,WH C082 DG97-00112F ASSY-CONTROL BOX FTQ352IWW/XCA,BETTER,WH C184 DG97-00090C ASSY-KNOB DIAL FTQ352IWUW .WHITE,5 .7cu .ft C211 DG97-00114F ASSY-CONTROL SUB FTQ352IWW/XCA,BETTER,WH C223 DG64-00131A INDICATOR-LIGHT FTQ386LWUX,-,-,-,-,-,SP- C233 3603-001266...
  • Page 101 C233 C004 C211 (01 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty Remark C082 DG97-00112Q ASSY CONTROL BOX FTQ352IWW/XAC,-,WHITE,S C003 OAS-AG2-01 ASSY PCB PARTS FTQ352IWUB/XAC,A-BETTER_2 C004 DG34-00007B SWITCH-MEMBRANE -,-,PC 0 .5T,120V/60Hz,-, C184 DG97-00090F ASSY KNOB DIAL FCQ321HTUW/XAC,PBT,-,WHIT...
  • Page 102 C234 C004 C211 (02 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty Remark C082 DG97-00112Q ASSY CONTROL BOX FTQ352IWW/XAC,-,WHITE,S C003 OAS-AG2-01 ASSY PCB PARTS FTQ352IWUB/XAC,A-BETTER_2 C004 DG34-00007B SWITCH-MEMBRANE -,-,PC 0 .5T,120V/60Hz,-, C211 DG97-00114Q ASSY CONTROL SUB FTQ352IWW/XAC,-,WHITE,S...
  • Page 103 C234 C004 C211 (03 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty Remark C082 DG97-00112Q ASSY CONTROL BOX FTQ352IWW/XAC,-,WHITE,S C003 OAS-AGMAIN-00 ASSY PCB PARTS FTQ352IWUB/XAA,A-BETTER, C004 DG34-00007B SWITCH-MEMBRANE -,-,PC 0 .5T,120V/60Hz,-, C184 DG97-00090F ASSY KNOB DIAL FCQ321HTUW/XAC,PBT,-,WHIT...

  • Page 104: Cook Top Parts List

    5. Exploded Views and Parts List 5-5 Cook top Parts List M310 M340 M341 M058 M342 M321 M345 M345 H064 M113 M344 M345 (S.N.A : SERVICE NOT AVAILABLE) (00 Version) Code No. Description Specification Q’ty SA/SNA Remark M310 DG97-00073C ASSY-COOKTOP FTQ352IWUW,BETTER WHITE H064 DG64-00132A...
  • Page 105 5. Exploded Views and Parts List 5-5 Cook top Parts List U035 M340 M341 M058 M342 M321 M345 (DG47-00023A) H064 M113 M344 M345 (DG47-00024A) M345 (DG47-00022A) (01 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark H064 DG64-00132A INDICATOR-HOT SURFACE...
  • Page 106 WIRE HARNESS-COOKTOP A FTQ386, FTQ352,-, M341 DG39-00020A WIRE HARNESS-GROUND A FTQ386,FTQ352,-,-, M342 DG39-00024A WIRE HARNESS-COOKTOP B FTQ352,-,-,-,-,-, M344 DG61-00144B SUPPORT-WARMING HEATER FSE1310AST,SK-11, M345 DG47-00022A HEATER-RADIANT 250T8L8737RC25140,FTQ386L M345 DG47-00023A HEATER-RADIANT 165N8L8735RC25136,FTQ386L M345 DG47-00024A HEATER-RADIANT 180N98233D000,FTQ386LWUX, U035 DG97-00073N ASSY COOKTOP FTQ352IWW/XAC,VE, CANADA, W...
  • Page 107 WIRE HARNESS-COOKTOP A FTQ386, FTQ352,-, M341 DG39-00020A WIRE HARNESS-GROUND A FTQ386,FTQ352,-,-, M342 DG39-00024A WIRE HARNESS-COOKTOP B FTQ352,-,-,-,-,-, M344 DG61-00144B SUPPORT-WARMING HEATER FSE1310AST,SK-11, M345 DG47-00022A HEATER-RADIANT 250T8L8737RC25140,FTQ386L M345 DG47-00023A HEATER-RADIANT 165N8L8735RC25136,FTQ386L M345 DG47-00024A HEATER-RADIANT 180N98233D000,FTQ386LWUX, U035 DG97-00073N ASSY COOKTOP FTQ352IWW/XAC,VE, CANADA, W...

  • Page 108: Drawer Parts List

    5. Exploded Views and Parts List 5-6 Drawer Parts List M317 M313 H065 M320 (00 Version) (S.N.A : SERVICE NOT AVAILABLE) Code No. Description Specification Q’ty SA/SNA Remark M317 DG97-00117D ASSY-DRAWER MAIN FTQ352IWUW/XAA,BETTER, M313 DG97-00071A ASSY-PEDESTAL FTQ386**, FTQ352**,A-1 PJT H065 DG47-00018A HEATER-WARMING DRAWER -,FTQ386LWUX,Incol...
  • Page 109 Specification Q’ty SA/SNA Remark H065 DG47-00018A HEATER-WARMING DRAWER -,FTQ386LWUX,Incol M311 DG97-00091B ASSY-SLIDER RIGHT FTQ386**, FTQ352**,-,V M312 DG97-00092B ASSY-SLIDER LEFT FTQ386**, FTQ352**,-,VE M317 DG97-00117L ASSY DRAWER-MAIN FTQ352IWUW/XAA, FTQ352I M412 DG97-00053P ASSY DRAWER FTQ352IWUW/XAA, FTQ352IWW/XA P335 DG97-00071D ASSY PEDESTAL FTQ386** . FTQ352**,BLACK,V...
  • Page 110 (S.N.A : SERVICE NOT AVAILABLE) (02 Version) Code No. Description Specification Q’ty SA/SNA Remark H065 DG47-00018A HEATER-WARMING DRAWER -,FTQ386LWUX,Incol M311 DG97-00091B ASSY-SLIDER RIGHT FTQ386**, FTQ352**,-,V M312 DG97-00092B ASSY-SLIDER LEFT FTQ386**, FTQ352**,-,VE M317 DG97-00117L ASSY DRAWER-MAIN FTQ352IWUW/XAA, FTQ352I M412 DG97-00053P ASSY DRAWER FTQ352IWUW/XAA, FTQ352IWW/XA...
  • Page 111 Specification Q’ty SA/SNA Remark H065 DG47-00018A HEATER-WARMING DRAWER -,FTQ386LWUX,Incol M311 DG97-00091B ASSY-SLIDER RIGHT FTQ386**, FTQ352**,-,V M312 DG97-00092B ASSY-SLIDER LEFT FTQ386**, FTQ352**,-,VE M317 DG97-00117L ASSY DRAWER-MAIN FTQ352IWUW/XAA, FTQ352I M412 DG97-00053P ASSY DRAWER FTQ352IWUW/XAA, FTQ352IWW/XA P335 DG97-00071D ASSY PEDESTAL FTQ386** . FTQ352**,BLACK,V...

  • Page 112: Standard Parts List

    5. Exploded Views and Parts List 5-7 Standard Parts List (00 Version) (S.N.A : SERVICE NOT AVAILABLE) Level Code No. Description Specification Q’ty Remark 6006-001170 SCREW-TAPPING TH,+,WT,TC,M4,L10,ZPC(WHT) A-C-B-GROUND,H-W-G-A 6006-001174 SCREW-ASSY TAPP WE,TH,+,M4,L12,ZPC(YEL) SNA A-COOKTOP,S-BURNER,S-R-SIGHT,B-C-ACCESS, 6009-001395 SCREW-SPECIAL TH,+,WP,M5,L10,PASS,STS XM SNA S-HINGE 6021-001208 NUT-HEXAGON CAP -,M4,NI PLT,SWRCH10A,-...
  • Page 113 5. Exploded Views and Parts List 5-7 Standard Parts List (S.N.A : SERVICE NOT AVAILABLE) (01 Version) Level Code No. Description Specification Q’ty Remark 6006-001170 SCREW-TAPPING TH,+,WT,TC,M4,L10,ZPC(WHT) A-C-B-GROUND,H-W-G-A 6006-001174 SCREW-ASSY TAPP WE,TH,+,M4,L12,ZPC(YEL) A-COOKTOP,B-M-CONNECTOR,B-M- TOP,C-ACCESS,C-FRONT,C-WARMER,G- COOKTOP,H-BAKE,L-DOOR,M-C-SUB,M- CONVECTI 6009-001395 SCREW-SPECIAL TH,+,WP,M5,L10,PASS,STS XM S-HINGE DE60-10059A SCREW-TAPPING...
  • Page 114 5. Exploded Views and Parts List 5-7 Standard Parts List (S.N.A : SERVICE NOT AVAILABLE) (02 Version) Level Code No. Description Specification Q’ty Remark 6006-001170 SCREW-TAPPING TH,+,WT,TC,M4,L10,ZPC(WHT) A-C-B-GROUND,H-W-G-A 6006-001174 SCREW-ASSY TAPP WE,TH,+,M4,L12,ZPC(YEL) A-COOKTOP,B-M-CONNECTOR,B-M- TOP,C-ACCESS,C-FRONT,C-WARMER,G- COOKTOP,H-BAKE,L-DOOR,M-C-SUB,M- CONVECTI 6009-001395 SCREW-SPECIAL TH,+,WP,M5,L10,PASS,STS XM S-HINGE DE60-10059A SCREW-TAPPING...
  • Page 115 5. Exploded Views and Parts List 5-7 Standard Parts List (S.N.A : SERVICE NOT AVAILABLE) (03 Version) Level Code No. Description Specification Q’ty Remark 6006-001170 SCREW-TAPPING TH,+,WT,TC,M4,L10,ZPC(WHT) A-C-B-GROUND,H-W-G-A 6006-001174 SCREW-ASSY TAPP WE,TH,+,M4,L12,ZPC(YEL) A-COOKTOP,B-M-CONNECTOR,B-M- TOP,C-ACCESS,C-FRONT,C-WARMER,G- COOKTOP,H-BAKE,L-DOOR,M-C-SUB,M- CONVECTI 6009-001395 SCREW-SPECIAL TH,+,WP,M5,L10,PASS,STS XM S-HINGE 6021-001208 NUT-HEXAGON CAP...

  • Page 116: Version Parts List

    FTQ386LWUX,EPS,-,-,-,-, D049 DG97-00052F 01,02,03 ASSY DOOR FCQ321HSUW/XAA,- ,WHITE,A-2 BET M309 DG97-00058B 01,02,03 ASSY-VENT FCQ321HSUX/XAA,-,A-2 PROJECT U035 DG97-00073N 01,02,03 ASSY COOKTOP FTQ352IWW/XAC,VE, CANADA, W C082 DG97-00112Q 01,02,03 ASSY CONTROL BOX FTQ352IWW/XAC,-,WHITE,S X009 6002-000432 01,02,03 SCREW-TAPPING TH,+,-,B,M4,L10,ZPC(WHT),S CAVITY-B_ COVER-B-M M355 DG61-00148B 01,02,03...

  • Page 117: Pcb Diagrams

    6. PCB Diagrams 6-1 PCB Diagrams (Main) (This Document can not be used without Samsung’s authorization)
  • Page 118 6. PCB Diagrams 6-2 PCB Diagrams (This Document can not be used without Samsung’s authorization)

  • Page 119: Wiring Diagrams

    7. Wiring Diagrams 7-1 Wiring Diagrams (This Document can not be used without Samsung’s authorization)

  • Page 120: Schematic Diagrams

    8. Schematic Diagrams 8. Schematic Diagrams 8-1 Schematic Diagrams (This Document can not be used without Samsung’s authorization) CN06 YW396-09AV_WHT CBE2220BA CN03 YW396-04V CN02 YW396-05V 60HZ CN04 SMW250-03AV_RED IC01 TMP86CM49FG-CHUN A1-BETTER OPTION DSP1 CSE-5670B7-21 I-LED1 LED-S8 LED-S7 DSP2 LED-S6 HL-LED357B-A...

  • Page 121: Schematic Diagrams

    8. Schematic Diagrams 8-2 Schematic Diagrams (This Document can not be used without Samsung’s authorization) CN01 YW396-09AV...
  • Page 122 .samsungportal .com cis .samsungportal .com Europe europe .samsungportal .com China china .samsungportal .com Asia asia .samsungportal .com Mideast & Africa mea .samsungportal .com © Samsung Electronics Co ., Ltd . May . 2008 Printed in Korea Code No . : DE68-04958A...

Table of Contents