Simple Troubleshooting - Siemens MILKPERFECT EQ-5 Instruction Manual

Simple troubleshooting
Problem
Grinding unit does not grind
the beans.
No hot water dispensed.
Too little or no milk froth.
Coffee dispensing slows to a
trickle or stops completely.
Coffee has no "crema".
Coffee is too "acidic".
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
Cause
Beans are not falling into
the grinding unit (beans too
oily).
The milk frother (6) is soiled. Clean the milk frother (6),
The milk frother (6) is soiled. Clean the milk frother (6),
Milk unsuitable for frothing.
The milk frother (6) is not
a ssembled correctly.
Build­up of limescale in the
appliance.
The grind setting is too fine
or the pre­ground coffee is
too fine.
Build­up of limescale in the
appliance.
Unsuitable type of coffee.
The beans are no longer
fresh.
The grind setting is not
s uitable for the beans.
The grind setting is too
coarse or the pre­ground
coffee is too coarse.
Unsuitable type of coffee.
Remedy
Gently tap the bean con­
tainer (1). Change the type
of coffee if necessary.
When the bean container (1)
is empty, wipe it with a dry
cloth.
see "Maintenance and daily
cleaning".
see "Maintenance and daily
cleaning".
Use milk with a fat content of
at least 1.5%.
Wet the milk frother parts
and press together firmly.
Descale the appliance us­
ing two descaling tablets,
if n ecessary repeat the
procedure.
Adjust the grinding unit to
a coarser setting or use
c oarser pre­ground coffee.
Descale the appliance.
Use a type of coffee with a
higher proportion of robusta
beans.
Use fresh beans.
Adjust the grind setting to
fine.
Adjust the grinding unit to
a finer setting or use finer
p re­ground coffee.
Use a darker roast.
en
37