Lenovo ThinkCentre M800 User Manual page 4

Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . 39
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Startup problems . . . . . . . . . . . .
Audio problems . . . . . . . . . . . .
CD problems . . . . . . . . . . . . .
DVD problems . . . . . . . . . . . . .
Intermittent problems . . . . . . . . . .
Storage drive problems . . . . . . . . .
Networking problems . . . . . . . . . .
Performance problems. . . . . . . . . .
Serial connector cannot be accessed . . . .
USB device problems . . . . . . . . . .
Software and driver problems . . . . . . .
Diagnostics . . . . . . . . . . . . . . . .
Lenovo Solution Center . . . . . . . . .
Recovery information . . . . . . . . . . . .
Recovery information for Windows 7 . . . .
Recovery information for Windows 10. . . .
Chapter 7. Installing or replacing
hardware . . . . . . . . . . . . . . . 51
Handling static-sensitive devices . . . . . . .
Installing or replacing hardware . . . . . . . .
Installing external options
Removing the computer cover. . . . . . .
Replacing the front bezel . . . . . . . . .
Replacing the storage drive . . . . . . . .
Replacing the optical drive . . . . . . . .
Replacing the power supply assembly . . .
Replacing the heat sink and fan assembly . .
Replacing a memory module . . . . . . .
Replacing the PCI card . . . . . . . . .
Replacing the PCI adapter card . . . . . .
Replacing a PCI Express card . . . . . . .
Replacing the coin-cell battery . . . . . .
Completing the parts replacement . . . . .
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . . 77
Information resources . . . . . . . . . . . .
Accessing the user guide in various
languages. . . . . . . . . . . . . . .
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Windows help system . . . . . . . . . .
Safety and warranty . . . . . . . . . . .
Lenovo Web site . . . . . . . . . . . .
Lenovo Support Web site. . . . . . . . .
Frequently asked questions . . . . . . . .
Help and service . . . . . . . . . . . . . .
Calling for service. . . . . . . . . . . .
Using other services
Purchasing additional services
Appendix A. Regulatory
information . . . . . . . . . . . . . . 81
Export classification notice . . . . . . . . . .
Electronic emissions notices . . . . . . . . .
Federal Communications Commission
Declaration of Conformity . . . . . . . .
Eurasian compliance mark . . . . . . . . . .
Brazil audio notice . . . . . . . . . . . . .
Mexico wireless-radio compliance information . .
Additional regulatory information . . . . . . .
Appendix B. WEEE and recycling
information . . . . . . . . . . . . . . 85
Important WEEE information . . . . . . . . .
Recycling information for Japan . . . . . . . .
Recycling information for Brazil . . . . . . . .
Battery recycling information for Taiwan . . . . .
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . .
Appendix C. Restriction of Hazardous
Substances Directive (RoHS) . . . . . 89
European Union RoHS . . . . . . . . . . .
Turkish RoHS . . . . . . . . . . . . . . .
Ukraine RoHS . . . . . . . . . . . . . . .
India RoHS . . . . . . . . . . . . . . . .
China RoHS. . . . . . . . . . . . . . . .
Appendix D. China Energy Label . . . 91
Appendix E. ENERGY STAR model
information . . . . . . . . . . . . . . 93
Appendix F. Notices . . . . . . . . . . 95
Trademarks . . . . . . . . . . . . . . . .
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