Troubleshooting - Maytag MDB6949SDH User Instructions

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit www.maytag.com/product_help.
In Canada, visit www.maytag.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Maytag Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in the correspondence.
PROBLEM
DISHWASHER DOES
NOT RUN
DETERGENT REMAINS IN THE
DISPENSER OR
TABLET IS ON BOTTOM
OF TUB
CYCLE RUNS TOO LONG
DISHWASHER NOT DRYING
WILL NOT FILL
WATER REMAINS IN THE TUB/
WILL NOT DRAIN
12

Troubleshooting

SOLUTION
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, press START/RESUME and close the door firmly within
4 seconds.
Press and hold HI TEMP WASH for 3 seconds to turn the audible tones on or off.
Be sure the door is closed and latched.
Be sure you have selected a cycle. See "Cycles and Options Descriptions."
Be sure there is power to the dishwasher. A circuit breaker or fuse might have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure the detergent is fresh and lump free.
Be sure the cycle has been completed (green light is on). If it has not been completed, you will need
to resume the cycle by pressing START/RESUME and closing the door within 4 seconds.
NOTES:
■ Efficient dishwashers run longer to save water and energy. Cycle times may increase depending
on selections. (See "Cycles and Options Descriptions" for estimated cycle times.)
■ A water heater setting of 120°F (49ºC) is best. The dishwasher will delay longer while heating
cooler water.
Try the Quick Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous
surface, which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heated Dry and Sanitize options will provide the best drying and avoid
excess moisture in the dishwasher interior.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
■
Unload the bottom rack first.
■
Place these items on the more slanted side of the rack for improved results.
Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher
may not operate properly or may not fill with water.
Be sure the cycle has been completed (the green light is on). If the cycle has not been completed, you
will need to resume the cycle by pressing START/RESUME and closing the door within 4 seconds.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed
from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or garbage disposer.
Check the house fuse or circuit breaker.
In Canada:
Maytag Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7