Samsung UN32J5500AFXZA E-Manual page 6

Troubleshooting
Getting Support
99 Getting support through Remote Management
100 Finding the contact information for service
100 Requesting service
There Is a Problem with the Picture
101 Testing the picture
I Can't Hear the Sound Clearly
103 Testing the sound
I Can't See 3D Images Clearly
104 Testing 3D picture quality
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
The Schedule Recording/Timeshift Function Isn't
Working
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Before Using the Recording and Timeshift Functions
110 Before using the recording and schedule recording
functions
111 Before using the timeshift function
Read Before Using 3D Mode
112 3D precautions
Supported Resolutions for 3D Modes
Read Before Using Apps
Read Before Using the Web Browser
Read Before Playing Photo, Video, or Music Files
118 Limitations on use of photo, video, and music files
119 Supported external subtitles
119 Supported internal subtitles
120 Supported image formats and resolutions
120 Supported music formats and codecs
121 Supported video codecs
Read After Installing the TV
123 Picture sizes and input signals
123 Installing an anti-theft lock
124 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported
Resolutions)
125 IBM
125 MAC
126 VESA DMT
Supported Resolutions for Video Signals
127 CEA-861
127 CEA-861 (DVl)
Read Before Using Bluetooth Devices
128 Restrictions on using Bluetooth
License
Glossary