1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.
1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product Specifications 2-1. Product information Model UN**JS8500F Front View * W : Width H : High D : Depth Detail View Front Color Silver Body 1091.3 X 625.9 X 29.9 mm 48" With stand 1091.3 X 674.7 X 232.0 mm Body 1246.8 X 712.9 X 29.9 mm Dimensions...
DTS Codec DTS Premium Sound 5.1 3D Sound Sound Customizer Sound Output (RMS) 40W(L:10W, R:10W, Woofer: 10W*2) Speaker Type 2.2CH (Front Firing) Woofer Yes (Dual Woofer) HD Audio Wallmount Sound Mode Multiroom Link Smart TV Samsung SMART TV Apps Game...
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Voice Control Face recognition Ready Motion control Ready Smart Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring Samsung SMART View Wireless TV On - WOL Notification - BLE Briefing On TV WiDi WiFi Direct Tuner/Broadcasting Digital Broadcasting...
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Bezel Type Slim Type Ultra-Thin Slim Front Color Silver Light Effect (Deco) Stand Type Slim T Stand Swivel (Left/Right) Additional Feature Samsung 3D 3D Converter Instant On Camera Built-in Wireless Copy Processor Quad-Core PX Ready 21:9 Immersive Picture Mode SCSA Support...
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Eco Sensor Accessory 3D Active Glasses (Included) Remote Controller Model TM1560B Batteries (for Remote Control) Samsung Smart Touch Control (Included) PX (Included) Ultra Slim Wall Mount Supported Mini Wall Mount Supported Vesa Wall Mount Supported Floor Stand Support TV Camera (Included)
2. Product specifications 2-3. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.
: Changes the channel. POINTER: Place a finger on the POINTER button and move the Samsung Smart Control. The pointer on the screen moves in the direction you moved the Samsung Smart Control. Press the POINTER button to select or run a focused item.
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- System - Smart Control Settings - Motion Sensitivity. • To use the POINTER button and the movement of the Samsung Smart Control to operate your TV, Voice Guide must be set to Off. • To view a tutorial that shows how to use the...
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2. Product specifications Displaying and using the On-Screen Remote Button Description Menu Displays the menu on the screen. Voice Recognition Runs the Voice Recognition function. Guide Displays the Guide screen. Info Displays information about the current programme or content. Channel List Launches the Channel List.
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2. Product specifications Button Description Use these coloured buttons to access additional options specific to the feature in use. Move Number Pad to the Moves the number pad to the left or right. Right / Move Number Pad to the Left NOTE •...
" " 2. Product specifications 2-4-2. Learning motion control basics The following actions are available. Image Description Moving the pointer Move your hand to move the pointer accordingly. Selecting an item Fold down and raise your index finger to select items. You can select a TV menu or run a function.
2. Product specifications 2-4-3. Viewing the Panel Smart Hub NOTE • The image may differ with the specific model and area. You can surf the web and download apps with Smart Hub. In addition, you can enjoy photo, video, and music files stored on external storage devices.
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This function is not available on certain models in specific geographical areas. You can download, play, and manage games or games purchased with your Samsung account. Select a game displayed on the screen or select a genre category such as Spotlight, Most Popular, What's New, or Top Grossing from the top of the screen, and then select a game in the genre you selected.
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2. Product specifications APPS NOTE • Screen images may differ by model. • To use this feature, the TV must be connected to the Internet. • When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ by region.
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You cannot play media content if the content or the storage device is not supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files." • Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. 2-16...
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2. Product specifications NewsON NOTE • Screen images may differ by model. • Before you use the NewsON Service, check if the TV is connected to the Internet. • The image may differ with the model. • This service or some of functions is not available on all countries or region.. You can find daily information on a wide variety of topics in a smart and convenient way, updated in real time.
2. Product specifications 2-4-4. Using the web browser You can surf the Internet on the TV in the same manner as you would using a PC - even while watching a TV programme using PIP. Select Help to view the information of the Internet web browser. NOTE •...
Custom to turn on or off the sound from the selected screen. If you connect a Bluetooth headphone, you can only select Bluetooth Headphones. NOTE On the Samsung Smart Control, press the MENU/123 button, and then select Speaker List to set the speaker of each screen. 2-19...
NOTE • When Samsung Instant On is set to On, the use history of the apps that you used on the TV may be stored in the • The Samsung Instant On function works when you turn on the TV while its power cable is still connected after you set Samsung Instant On to On.
2. Product specifications 2-4-7. HDMI UHD Color Allows you to set the HDMI UHD Color mode to On or Off for each HDMI connector on the TV. When set to On, the TV optimizes processing of UHD 50P/60P signals. To configure the HDMI UHD Color mode for each HDMI connector, turn off the external devices. You can leave the HDMI cables connected to the TV.
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2. Product specifications Other Restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. •...
2. Product specifications 2-4-9. Features & Operation Nano-Crystal Tech & Direct type & Back light peaking control Achievement of Wide color gamut • DCI coverage 74% (White LED) 93% (Nano Crystal) • Enables vivid color display (Better Red and Green color) •...
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
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3. Disassembly and Reassemble Description Picture Description Screws Remove the ASSY COVER P-REAR. Remove the Electric tapes shown on the image. Filament Tape: EMI Point • EMI Point : After removing release paper from the LVDS Cable bottom, attach the LVDS Cable to the C/ Filament Tape: Dressing Point Chassis and rub the attatched surface.
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3. Disassembly and Reassemble Description Picture Description Screws Remove the screws of ASSY PCB MAIN Torque : and DC VSS-LED TV PD BD. 7~ 8Kgf.cm. • ASSY PCB MAIN : 4EA • DC VSS-LED TV PD BD : 6EA NOTE 6001-003016 LVDS Cable Remove the ASSY SPEAKER (L/R).
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3. Disassembly and Reassemble Description Picture Description Screws Remove screws of bottom DECO and Torque : remove the DECO. 7~ 8Kgf.cm. 6001-003016 Torque : 7~ 8Kgf.cm. 6001-003075 Completed disassembly. • Panel NOTE Reassembly procedures are in the reverse order of disassembly procedures.
3. Disassembly and Reassemble 3-1-2. One Connect MINI Description Picture Description Screws Remove 4 Screws from the bottom of Torque : the One Connect MINI. 7~ 8Kgf.cm. 6003-000282 Lift off the Bottom Cover. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting 4-1-1. Previous Check Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram. Check the power input to the Main Board.
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4. Troubleshooting 65 inch T-CON Board Power Board Main Board Power Cable Panel Connectors LVDS Cable Jog Function Speaker IR Sensor BT Module/WIFI Module...
4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. Video Customer Picture Test Main Board Pre FRC Post FRC Problem Pass Pass Pass Check Signal Source and other inputs Fail Pass Pass Main Board or LVDS Cable Fail Fail Pass FRC (Main Board in TV) Fail...
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4. Troubleshooting Troubleshooting Video Test Power TV ON. Verify initial Start Up Screens with Power On. Press Mute 147 Mute to view Test Pattern from the MAIN Board. Press Mute 369 Mute to view Test Pattern from T-CON Board. Start Up Screens Mute 147 Mute Mute 369 Mute MAIN Board...
4. Troubleshooting 4-2-2. Bluetooth / WIFI Module Bluetooth Module Troubleshooting Check Bluetooth Address at Contact Samsung. BT Address Check BT Version at Factory Mode screen. Might require upgrade. Check GSPN. T-HKMAKUC-XXXX.XX T-HKMAKUS-XXXX BT Version BT Version : BLUETOOTH-VER-00XX E-MANUAL : HMUATSCJ-X.XXX...
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4. Troubleshooting WIFI Module Troubleshooting Check Wired MAC Address and Wireless MAC Address at Contact Samsung. Wired MAC Address Wireless MAC Address Check Wired MAC and Wireless MAC at Factory Mode screen. (Success/Failure) Wired MAC errors : Main Board is defective.
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4. Troubleshooting BT/WIFI Combo Pin Map BT modul Wi-Fi modul Pin # Signal Description BT_Reset BT Block Reset Power DET Power detect(Active Low) BT_Wake up BT Wake up USB DM BT USB interface USB DP BT USB interface Ground 3D_sync_in 3D sync input 3D_sync_out...
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4. Troubleshooting 15' BT / WIFI Combo • Waveforms of combo Module Pins (3.3V except VCC 5V) Stand by On state BT nReset BT Power_det BT wake up High BT USB DP & DM Don't care 60HZ signal swing (3D mode only) 3D sync in &...
4. Troubleshooting 4-2-3. One Connect Mini SYMPTOM : When One Connect Mini is connected or disconnected, Re boot will be 10 sec later. When One Connect Mini is connected or disconnected, The Following Message appear on the TV. And Re boot will be 10 sec later.
4. Troubleshooting 4-2-4. 3D Picture Select the 3D Picture Test from the Self Diagnosis menu. Press and hold the power button on the glasses to pair them to the TV. If the operation is successful, the test image will appear in 3D and the glasses will automatically turn on. <Glasses Successfully Paired>...
4. Troubleshooting 4-2-5. Jog Function Control Jog Function Control Press Left Right Down Center Vol+ Vol- Jog Function Control Test Check Jog Shuttle STBY Voltages (All at 1.8VDC except LED) Check Jog Shuttle 5 SW Operation Key1 & Key 2 for each command change. (See Chart) Check LED active during STBY (1.8VDC ) Signal DC Voltage...
4. Troubleshooting 4-2-6. T-CON Board T-CON Operation and Testing Check TV Board Connector Voltages from SMPS (switched voltages on CNM803) Test for 13VDC at both sides of both fuses on the TCON Board. If either one of the fuses is open, replace the T-CON Board. If 13VDC are missing on fuses, check output feed from TV Board (CN501,pins 1-10).
4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN48JS8500FXZA 48" Inches TH01 UH02 Vendor AMLCD PANEL...
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4. Troubleshooting UN55JS8500FXZA 55" Inches TH01 Vendor PANEL Code BN95-02113A Spec. CY-QJ055FLLV1V Vendor HANSOE SMPS BOARD Code BN44-00833A Spec. L48E8_FHS Chassis Ass'y BN91-14341A MAIN BOARD PBA Ass'y BN94-08276A Byte Item Factory Reset Type 55A1UU8QJ Local set SW Model UJS8000 BOM Model 8500 Tuner...
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4. Troubleshooting UN65JS8500FXZA 65" Inches TH01 Vendor PANEL Code BN95-02113A Spec. CY-QJ055FLLV1V Vendor HANSOE SMPS BOARD Code BN44-00833A Spec. L48E8_FHS Chassis Ass'y BN91-14341A MAIN BOARD PBA Ass'y BN94-08276A Byte Item Factory Reset Type 55A1UU8QJ Local set SW Model UJS8000 BOM Model 8500 Tuner...
4. Troubleshooting 4-3-2. Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : • If you do not have Factory remote control Power OFF MUTE Power On • If you have Factory remote control INFO Factory •...
4. Troubleshooting 4-3-3. Factory Data Option Factory Menu Name Data Range Factory Reset Type 48A1UU0QJ, 48A1UU8QJ 55A1UU8QJ 65A1UU8QJ Local Set SW Model UJS8000 BOM Model 8500 TUNER S_TDA18275A Ch Table NONE MRT Option Engineer Option Control Factory Menu Name Data Range EDID...
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4. Troubleshooting Factory Menu Name Data Range Visual Test Disable OPTION_SWU CDD mode … DPMS Support T-CON Device Status OK LMN 1ST THRESHOLD LMN 2ND THRESHOLD LMN 3RD THRESHOLD EOS Click BP PMS Reset FAnet Thread User InstantOn Default Value CI CPLD Version ACM_MC HotkeyList...
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4. Troubleshooting Factory Menu Name Data Range Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi Carrier_Mute *If the broadcast signal is not good, TV will complement the characteristics of the signal (most use when weak signal comes from the growing area countries) Pilot Level High Thld 0x20h...
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4. Troubleshooting Factory Menu Name Data Range NTV CU Delay Lipsync Inx Lipsync CheckSum 0x4BE7 Lipsync USB Test Ready Lipsync BT CheckSum 0x0000 TP Volume 0xc9h TP Scale 0x64h TP EQ CheckSum NONE Debug Factory Menu Name Data Range Spread Spectrum DDR Margin BT_ON_OFF...
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4. Troubleshooting Factory Menu Name Data Range Deadlock KILL CES Mode ON/Off NONE CES Option CES Convergence Option TCON Demura Bypass BT DUT Reproduce Module Factory Menu Name Data Range Self Test(for HW) Info Upgrade T-CON Usb Download * UpgradeT-CON eeprom T-CON CheckSum * virsion of T-CON eeprom T-CON2 Usb Download...
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4. Troubleshooting Factory Menu Name Data Range Pic Data USB Update VER:0x000 Audio Data USB Update Eco Data USB Update E:055/M:002 CI CPLD Upgrade Failure TCON DEMURA FW UPGRADE Reset OPTION_HDMI DVI/HDMI SOUND Auto HDMI HOT PLUG Disable HOTPLUG SWITCHING Auto HOT PLUG DURATION CLK TERM DURATION...
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4. Troubleshooting Factory Menu Name Data Range Test Pattern * the Output of test pattern from each IC Other setting SVC Panel ORIGINAL Tizen ADC/WB Factory Menu Name Data Range AV Calibaration Comp Calibration PC Calibration HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH...
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4. Troubleshooting Factory Menu Name Data Range WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain...
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4. Troubleshooting Factory Menu Name Data Range SPI MGA WB Data to SPI Advanced 4-25...
4. Troubleshooting 4-4. White Balance 4-4-1. Calibration Into the Factory Mode. Select ADC/WB menu. Select menu. AV Calibration Option Comp Calibration Control PC Calibration Debug HDMI Calibration ADC/WB Advanced 4-4-2. Service Adjustment You must perform Calibration in the Lattice Pattern before adjusting the White Balance. Color Calibration ...
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4. Troubleshooting Method of Color Calibration (AV) Apply the NTSC Lattice (N0. 3) pattern signal to the AV IN 1 port. Press the Source key to switch to “AV1” mode. Enter Service mode. Select the “ADC” menu. Select the “AV Calibration” menu. In “AV Calibration Off”...
4. Troubleshooting 4-4-3. Adjustment Into the Factory Mode. ADC/WB Select menu. White Balance Select menu. Option Control Debug (Low Light) (Hight Light) Sub Brightness Sub Contrast White Balance ADC/WB R offset R gain Advanced G offset G gain B offset B gain 4-28...
4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Baud rate : 9600 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...
4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x01 0x00 0x03...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Mode Natural 0x03 CAL-NIGHT 0x04 CAL-DAY 0x05 BD Wise 0x06 Relax New function of 12" 0x07 (only PDP TV) BackLight 0~20 0x01 0x00 (0~20) (CellLight) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Edge Enhancement 0x0f 0x00 Settings 0x01 xvYCC 0x10 0x00 0x01 Motion Lighting 0x11 0x00 0x01 Color Space Custom 0x12 0x00 Color Green 0x01 Blue 0x02 Only for active Color Space Custom Yellow 0x03 Cyan...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Picture HDMI Black Level Normal 0x04 0x00 Option 0x01 Film Mode 0x05 0x00 Auto1 0x01 Auto2 0x02 Cinema New function of 12" 0x03 Smooth (only PDP TV) Auto Motion Plus 0x06 0x00 Clear 0x01...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE 3D View Point 0x02 (-5~5) Depth 0x03 (1~10) 3D Auto View 0x05 0x00 Message 0x01 Notice 0x02 Control Item Cmd1 Cmd2 Cmd3 Value Sound Sound Mode Standard 0x0c 0x00 0x00 0x00 Music 0x01 Movie...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound Auto Volume Night 0x02 Speaker TV Speaker 0x07 0x00 0x00 Select External Speaker 0x01 Sound Main 0x08 0x00 0x00 Select 0x01 Sound Sound Reset 0x09 0x00 0x00 Reset 3D Audio 0x0a 0x00 0x00 0x01...
4. Troubleshooting 4-7. Updating the TV’s Software • MENU > Support > Software Update View your TV’s software version and update it if necessary. The TV is set to update software automatically via the internet by default. If you don’t want to update it automatically, set Auto Update (Support >...
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All video and audio settings return to their default settings after a software update. • We recommend you record your current settings now so you can easily re-establish your settings when the update is complete. On a computer, visit www.samsung.com. • Select GET SUPPORT >...
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4. Troubleshooting Enabling Automatic Software Updates • MENU > Support > Software Update > Auto Update If the TV is connected to the Internet, it can be updated via Auto Update while watching the TV. When the Background upgrade completed, the update will be applied the next time the TV is used. NOTE This option requires an Internet connection.
ANNEX. Exploded View & Part List 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02113A PRODUCT LCD-SDC; CY-QJ055FLLV1V,JQ8500,BA BN96-35395A ASSY SPEAKER P-JQ8.5K 55INCH; 6ohm,8pin,1 BN44-00833A DC VSS-UHD PD BD; L48E8_FHS,L48E8_FHS,AC/ BN94-08276A ASSY PCB MAIN; LED_J6K BN61-12117A HOLDER-SIDE,AV; JS8500,HIPS,GY0304,1B118C BN59-01194A NETWORK-WIFI MODULE;...
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ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN55JS8500FXZA (TH01) BN90-07095A ASSY W/I;J6K BN81-08159Z PART SET-ELEC W/I;UF**,UH**,UG**,ELEC BN81-11260V A/S PART SET-MECH W/I;UJ8X,U55JX* R001A BN90-07170A...
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ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark HOLDER- ...4 BN61-09494D HOLDER-BOLT;BH+,SWRCH18A,L14,M4,B TYPE BOLT ...4 BN69-10588A BAG SCREW;LDPE,-,0.05,70,90,TRP,-,-,LED BN96-37289A ASSY ACCESSORY-SCREW;JS8.5K,6003-001494 ...4 SCREW 6003-001494 SCREW-TAPTYPE;BH,+,S,M4,L12,NI PLT,SWRCH ...4 6902-002514 BAG SCREW;LDPE,T0.05*,W70,L90,TRP,RECYCL BN91-13835A ASSY LCM-SDC;SDC BN95-02113A PRODUCT LCD-SDC;CY-QJ055FLLV1V,JQ8500,BA...