Testing 3D Picture Quality; There Is A Problem With The Broadcast - Samsung UN32J5500AFXZA E-Manual

[ Can't See 3D Images Clearly
This function is only avai[ab e on the 6400 series models for geographical areas other than the U,S,A and
Canada,
Testing 3D picture quality
IMIEINU > Support > Self Diagnosis > 3D Picture Test
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung's Call Center for assistance.
The 3D glasses are not
working correctly.
Make sure the glasses are powered on.
The 3D feature may not work properly if there is another 3D product or an
electronic device running nearby.
If there is a problem, keep other electronic devices as far away as possible from
the 3D Active Glasses.
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[ can't see 3D images The ideal viewing distance is three times or more the height of the screen.
clearly. We also recommend watching 3D content with your eyes level with the screen.
The batteries in the 3D
glasses are discharged.
Turn off the 3D glasses when they are not in use. If you leave the 3D glasses on,
the battery lifespan is shortened.
FJf_' To test 3D picture qua itg you must be wearing 3D glasses and the glasses and the TV must be paired,
There Is a Problem with the
o Confirm that the coaxial cable is securely connected to the TV.
o Run Setup (MENU > System > Setup) or Auto Program (MENU >
The TV is not receiving Broadcasting > Auto Program).
all channels.
e If you are using an antenna, verify it is positioned correctly and all the
connections are secure.
There are no captions Go to Caption (MENU > System > Accessibility :> Caption) and change the
with digital channels. Caption Mode.
Some channels may not have caption data.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programs and action
The picture is distorted, movies.
A weak signal can cause picture distortions. This is not a problem with the TV.