Samsung UN32J5500AFXZA E-Manual page 108

Unable to find a
Channel
The TV image does
not look as good as it
did in the store.
If your TV is not connected to a cable or satellite box, run Setup (MENU _> System
Setup) or Auto Program (Broadcasting > Auto Program).
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
o Cable/Satellite Subscribers: Try HD channels from the channel lineup.
o Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable or satellite box's video output resolution to 1080i or 720p.
:: The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
The picture is A weak or bad quality signal can cause picture distortions. This is not an issue
distorted, with the TV.
Mobile phones used close to the TV (within 3.2 ft) may cause noise in analog and
digital channels.
If you're using a Component connection, make sure that the Component cables are
The color is wrong or
connected to the correct jacks. Incorrect or loose connections may cause color
missing, problems or a blank screen.
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Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,
The color is poor and Co,or settings.
or the picture is not See if Energy Saving (MENU ]> System _> Eco Solution > Energy Saving) has
bright enough, been enabled.
Try resetting the picture. (Picture _ Picture Reset)
There is a dotted line
on the edge of the Change Picture Size to 16:9.
screen.
The picture is black If you are using AV composite input, connect the video cable (yellow) to the TV's
and white, green component jack.
If the test picture does not appear or there is noise or distortion, the TV may have a prob era, Contact
Samsung's Call Center for assistance,
If the test picture is dispIayed proper'_ there may be a problem with an externa device, Please check the
connections,
If the problem persists, check the signal strength or refer to the external device's user manua,