Warranty Information - Gtech SW05 Safety And Instruction Manual

Warranty Information

Grey Technology has provided the SW05 Cordless Floor Cleaner with a
12 month guarantee.
In Guarantee:
Please retain your receipt as proof of purchase. In the rare and unfortunate event
of your Gtech product being faulty, please accept our apologies and we will aim to
remedy the problem as fast as possible once brought to our attention. However please
be aware that due to Company Policy, Grey Technology can only repair or replace all or
part of the product if proof of purchase is provided and the claim is made within
12 months of the purchase date.
If your product is within the 12 months warranty period you should either return this product
with its receipt to the retailers where the product was purchased or if a simple part or advice
is required ring the Gtech Helpline where we will be more than happy to assist.
Note: Gtech cannot refund any monies if the product was brought from a third party.
Note: The battery is a consumable item and is not covered by this guarantee.
We would like to remind our customers that the Gtech guarantee does not cover any
unauthorised repairs and will be annulled:
1 if the product has been damaged due to incorrect use or maintenance.
2 if any part is modified or replaced or if it is used in any way that is not
recommended by Gtech.
3 if it is used with any parts not produced or not recommended by Gtech.
4 if it is used for purposes other than those specified by Gtech.
If after reading the manual and following the instructions you are sure that the product
is defective please call the
Service Advisor will be available to deal with any problems you have with our product.
To assist them please be ready with the product, a detailed description of the problem,
and your proof of purchase.
Out of Guarantee:
If your Gtech product is over 12 months old and you need any parts or advice then
please contact our Helpline. Parts will be sent out usually within 3 weeks of request.
WARNING: Only use the charger supplied with the product.
Using another charger may damage the product and the
battery and will invalidate your guarantee.
helpline 01905 345891 email support@greytechnology.co.uk web www.gtechonline.co.uk
Gtech Helpline on +44 (0)1905 345891. A Customer
07/09