FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Be careful not to get liquid on the equipment to avoid electrical shock. For safety and warranty reasons, ONLY qualified service personnel should open the equipment. Do not repair or adjust energized equipment under any circumstances. DT2 / DT4 User Manual...
6. MAINTENANCE AND ADJUSTMENT ........30 6-1. Cleaning the print head ....................30 6-2. Adjusting the cutter ....................... 30 6-3. Labels with black marks ....................31 6-4. Troubleshooting ......................32 APPENDIX ..................33 A. Printer interfaces ......................33 DT2 / DT4 User Manual...
Core diameter: 1”, 1.5” (25.4 mm, 38.1 Printer Language EZPL, GEPL, GZPL, auto switch Label design software: QLabel-IV (for EZPL only) Software Driver: Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008 DLL: Windows 2000, XP and Vista DT2 / DT4 User Manual...
Page 6
** Minimum print height specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum height printing capability.
1-3. Getting to know your printer LED indicator FEED function button Printer cover On/off switch Release buttons Print head release lever Label roll holder Print mechanism Label supply hub Label guides Front cover DT2 / DT4 User Manual...
Page 8
Platen cover Label sensor Platen roller Power jack USB port Feed slot for continuous labels Serial port (RS-232) Ethernet port Cover on bottom of printer Mounting points DT2 / DT4 User Manual...
Install the label roll on the label supply hub. Now press the label roll holder down until it clicks into place. Return the label roll holder to its original position. DT2 / DT4 User Manual...
Page 10
Pass the label under the paper guides and pull it forward. Adjust the paper guides to the width of the label liner. Close the printer cover to finish loading the labels. DT2 / DT4 User Manual...
Connect the power cord to the power supply and to the AC adapter, then connect the adapter to the printer. Connect the printer with the host computer via the USB port or serial port. Switch on the printer. The LED indicator should light up. DT2 / DT4 User Manual...
Follow the instructions in the installation wizard. Select "Install printer drivers" to start with the driver installation. Specify your printer model and continue with the installation. DT2 / DT4 User Manual...
Page 14
10. If all settings are correct, click Finish to start copying the driver files. 11. Once copying is complete, the new printer should be visible in the "Printers and Faxes" folder. DT2 / DT4 User Manual...
4. Switch on the printer, keeping the FEED button pressed. When the LED starts to flash red, release the FEED button. The printer will now measure the label stock and store the label height. 5. Once the printer has successfully measured the label stock, it will print a self-test label. DT2 / DT4 User Manual...
The self-test function helps you find out whether the printer is functioning normally. The printer prints the following test page: 【 】 Note For more information about advance settings, such as “Sensor switch” or “Dump Mode”, please refer to Programmer’s manual. DT2 / DT4 User Manual...
A file of the same name already Change the name of the file and try 2 x 2 beeps exists. The printer prints the storing it again. message "Filename is repeated". DT2 / DT4 User Manual...
STEP-03 Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure. STEP-04 Specify the “Installation Folder". STEP-05 Click ”Next” to start the installation. STEP-06 Once the installation is completed; you will see the NetSetting icon on your desktop. DT2 / DT4 User Manual...
PC. Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
Page 20
You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. 【 】 Note To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please contact your network administrator for related network setting information. DT2 / DT4 User Manual...
Page 21
Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. DT2 / DT4 User Manual...
Page 22
Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. DT2 / DT4 User Manual...
Page 23
Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. DT2 / DT4 User Manual...
Page 24
For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely. DT2 / DT4 User Manual...
Page 25
“Start Download Firmware” button. The printer firmware then can be updated remotely. In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default. DT2 / DT4 User Manual...
Remove the front cover. 【 】 Note You can use a coin or screwdriver to open the cover. Pass the dispenser cable through the opening as shown in the illustration. Fit the label dispenser in the recess provided. DT2 / DT4 User Manual...
Page 27
Please make sure that you are using the correct connector. Close the cover again (DT2: and secure it with the screw). Place the printer the right way up again. DT2 / DT4 User Manual...
Page 28
13. Pass the label liner through the printer and dispenser as shown in the illustration. 14. Fold up the dispenser cover to close it. 15. Switch on the printer and press the FEED button to measure the label stock. DT2 / DT4 User Manual...
Place the printer on a flat surface and open the printer cover. Remove the front cover. Pass the cutter cable through the opening as shown in the illustration. Fit the label cutter in the recess provided. DT2 / DT4 User Manual...
Page 30
】 Note Please make sure that you are using the correct connector. Close the cover on the bottom of the printer (DT2: and secure it with the screw). Place the printer the right way up again. In the next step, load the label stock.
Page 31
10. Follow the instructions in Section 2-1. 11. Pass the start of the label roll through the cutter and press the FEED button to finish. DT2 / DT4 User Manual...
Use a screwdriver and turn the screw anticlockwise to loosen the cutter blade and pull out the jammed label. When you have cleared the jam, turn the screw clockwise to secure the cutter blade again. DT2 / DT4 User Manual...
C > 8.1 mm high For 118 mm wide label stock, the black marks should have the following positions and sizes: A > 10.05 mm high B < 1.95 mm high C > 8.1 mm high DT2 / DT4 User Manual...
The stripper is not functioning correctly. Check whether there is dust on the label dispenser. Check whether the label stock is positioned correctly. 【 】 Note If any problems occur that are not described here, please contact your dealer. DT2 / DT4 User Manual...
】 Note The total current to the serial port may not exceed 500 mA. USB port Connector type : Type B Pin No. Function VBUS Internal interface UART1 wafer Ethernet module E_MD E_MD E_RST E_RST DT2 / DT4 User Manual...
Need help?
Do you have a question about the DT2 and is the answer not in the manual?
Questions and answers