Bayer HealthCare Contour TS User Manual page 15

If you do not resolve the problem, contact your
WHAT YOU SEE WHAT IT MEANS
Test result is above
33.3 mmol/L.
CAUTION: Glucose levels above 13.9 mmol/L may
indicate a potentially serious medical condition.
Test result is
below 0.6 mmol/L.
CAUTION: Glucose levels below 2.8 mmol/L may
indicate a potentially serious medical condition.
The display goes
• Meter will turn off
after 3 minutes
blank after the
of inactivity. This
meter is turned on.
feature prolongs
your battery life.
• The battery
may need to be
replaced.
Results are not dis- This may affect
played in expected the way you see
units of measure your results.
(mmol/L or mg/dL).
26
Need Help? Call your local Bayer Diabetes Care Customer Service
81656517_CntrTS_UG_EN_RU_FpBp_v2.indd 26-27 81656517_CntrTS_UG_EN_RU_FpBp_v2.indd 26-27
WHAT YOU SHOULD DO
• Wash your hands and the test
site. Repeat the test using a
new test strip.
• If your result is still "HI,"
contact your physician or
healthcare professional
immediately.
• Repeat the test using a new
test strip.
• If your result is still "LO,"
contact your physician or
healthcare professional
immediately.
• Try turning the meter on again
by pressing . If display
goes blank before 3 minutes,
replace battery.
See page 28.
Contact Customer Service.
local Bayer Diabetes Care Customer Service.
WHAT YOU SEE WHAT IT MEANS
Some display seg- Possible meter
electronics failure.
ments do not appear
when the meter
initially turns on.
Control test result • Test strip is deterio-
rated due to expo-
is out-of-range (too
sure to humidity or
high or too low).
heat.
• Control solution
is past expiration
date or is past the
open use date.
• Test strip is past
expiration date or
is past the open
use date.
• Incorrect control
solution was used.
• Control solution
is not at room
temperature.
• Control solution is
not mixed well.
www.diabetes.bayer.com
WHAT YOU SHOULD DO
Press and hold while the
meter is off. Compare meter dis-
play with the picture on page 3.
If the display is still not correct,
call Customer Service.
• Run another control test with
a new test strip.
• Check all expiration dates.
Do not use expired testing
materials.
• Make sure you are using
C TS control solution.
ONTOUR
• Wait 20 minutes until control
solution is at room tempera-
ture. Try again.
• Gently rock the control bottle
to ensure the control solution
is mixed well.
• If result is still out-of-range,
retest with a new test strip
and control solution.
• If result is still out-of-range,
call Customer Service.
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